Real Inn Ciudad Juarez by the USA Consulate
3.6
Good(805 Reviews)Hotel in Ciudad Juarez
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
An outdoor pool, gym and spacious air-conditioned rooms are offered at this modern hotel, located in Ciudad Juárez’s financial district. A one-way free shuttle to the American Consulate is available upon request.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Ciudad Juarez
Available Rooms
2 Double • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 688 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 688 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.6
Good(805 Reviews)100% verified reviews
3.6
the area
the pillows are huge, the ac it was really noise and the instalation were so deteriorate.
3.6
The location was exactly what I expected.
The lobby gives the impression of clean, decent establishment but the rooms are outdated, and the restrooms, and carpet were not thoroughly cleaned; they merely wipe the countertops, glass, and mirrors but only to a certain height, and very noticeable.
3.6
Fue muy cómodo el alojamiento, muy silencioso y excelente ubicación
El agua caliente salía muy sucia(salía amarilla). Tuve que usar solo agua fría
3.6
Las camas son muy cómodas y nada de ruido en la habitación.
No me gusta la bañera dentro de la regadera.
3.6
Was clean overall
The A/C was not working, they send maintenance and we were told we were going to get a different room when we got back from a wedding but when we did they made us wait another 20 min just to make sure it wasn’t really working since maintenance didn’t advice them about the situation. We finally got a different room and there was no remote control for tv and the bathroom sink was clogged.
3.6
nice clean and friendly
n/a
3.6
Staff was so kindly and helpful
A/C took a while to cool the room
3.6
Friendly service very clean
3.6
View
The room was hot and sheets were dirty. Smelled like weed so we left to a different hotel.
3.6
Nothing
A/C wasn't working room was dirty
3.6
Location
water flow, smell of the room and bedsheets, the towels provided are old then bugs
3.6
Clean
Only time to check in, change, depart, come back and sleep, wake up and depart. No time to checkout hotel / amenities. Looked very pretty tho
3.6
You overbooked at the hotel, I got to the front desk at 9pm with my 4 yo child and pregnant wife and was informed that my reservation had been cancelled. Neither Booking.com nor the hotel reached out to inform me of the situation prior to my arrival. ALL hotels were sold out in Ciudad Juarez that night. The hotel was completely unresponsive to the situation and basically wanted to leave us in the street. I had to get angry and spend an hour at the front desk in order for the hotel to finally clean up an unused room and set us up. The room has no hot water and a dead bird is lying outside the terrace doors so we can’t even open them without the rotting smell. This is a totally unacceptable way of doing business by both Booking.com and the camino real hotel chain. The Hotel receptionist and manager were insensitive and had no empathy in the situation, meanwhile my wife was nauseous and only wanting to rest. I am so angry and upset at this situation. You need to do some deep soul searching.
What is booking.com proposing to remedy this situation?
3.6
I like the staff and the beds! Location is also great! consulate is near by and their is a nice park right in front of the property!
Needs to be kept up! It seems like they need to invest in the property, seems like it used to be a great hotel but it needs maintenance! it’s sad that’s they have a bar that is not open or a pool that is not up and running! Staff is amazing, super friendly and willing to make your stay great! unfortunately they can only work with what they have!
3.6
Amazing bed and pillows, has a nice view. Near US consulate and offers shuttle straight to the consulate.
The bathroom wasn’t that clean.
3.6
The Cleanliness.
Front Desk Staff. Not too friendly.
3.6
It was in a good area, the city view from the room was beautiful.
It didn’t have room service 24/7.
3.6
Location was great
Ac not working pillows smell bad
3.6
The breakfast is additional money but it was worth it the staff was super friendly as well
The tub wouldn't plug up so i could take a bath
the showerhead was a little short
Some of the fixtures in the bathroom were hanging on by a thread and the faucet for the tub wasn't connected to the wall
3.6
Good location
Air Conditioning not working
Refrigerator not cooling
Sink poor water flow
3.6
very nice looking place, also helpful staff and good view
not breakfast included
3.6
it’s was in a good area
the room was really hot and the climate control didn’t work I tried to turn on fan but it didn’t
FAQs
How much does this hotel cost compared to others in Ciudad Juarez?
The average price for a rental in Ciudad Juarez is £78 per night. This rental is £28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Real Inn Ciudad Juarez by the USA Consulate. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Real Inn Ciudad Juarez by the USA Consulate. Enjoy the water!
Is Real Inn Ciudad Juarez by the USA Consulate pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Real Inn Ciudad Juarez by the USA Consulate?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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