Hotel H15 Francuski Old Town - Destigo Hotels
Hotel in Krakow
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
The elegant, 5-star Hotel H15 Francuski Old Town - Destigo Hotels is located only 400 metres from the Main Market Square in Kraków. It offers stylish rooms with free internet, tea and coffee-making facilities and a minibar.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Krakow
Available Rooms
Single Room
1 Single • 172 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Double Room
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Double Room
1 Double • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room
2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Apartment
1 Queen • 1 Sofa • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.0
Pros: great location in the heart of old Krakow, everything within walking distance. Amazing old building, allows you to really touch history. Overall a good hotel, great restaurant which is definitely worth a visit. Quite varied breakfast, good quality. Very professional staff. Tours and trips can be organized directly from the hotel, which is convenient.
My room was ok but not great, quite small and the windows overlooked the wall. The bed was quite hard and after the first couple of nights my back hurt. A big minus is the cleaning of the room, to be honest there was dirt in many places and it was obvious that some parts of the room had not been touched for a long time. The housekeeping staff never vacuumed the carpet in my room during my entire stay. Very weak AC, the room was often stuffy, but you have to make allowance for the fact that the building is old. Another important point specifically for me, I don’t know about others, I think it is unacceptable for a 5-star hotel to have flies swarming on the plates with food at breakfast. This really puts off your appetite and does not look worthy of a hotel with such an excellent reputation.
5.0
Дизайнерский высококлассный отель в лучшем месте в самом центре возле знаменитого музея, очень большой и красивый номер,кофемашина и чайник, завтрак вкуснейший , и буфет , и по меню одновременно, заботливый персонал. Очень довольны, что остановились именно в этом отеле.
5.0
The most beautiful entrance hall and rooms. Fantastic stay and great staff!! Immediate help given in any topic. Super clean and attractive facilities. 24-h reception. Comfy beds and pillows. Got upgraded upon arrival without asking. Impressive antique design, the whole room was golden.
Nothing
5.0
Everything!
5.0
Proximity to Old town , in the centre perimeter is quiet
Staff friendly and attentive
4.5
Location is absolutely perfect for a tourist trip to Krakow. Everything in the Old Town is walkable, the area is quiet. The delux room was very spacious and either a little dated, or in keeping with the style of the hotel, depending on your point of view. And staff were always fantastically helpful.
Being a 5* hotel it tends to offer luxury tourist trips to the main out-of-town places of interest: Aushwitz and the Salt Mines, only at somewhat higher prices that are available elsewhere. Would have been better to have a choice of ways to visit these
3.5
Location, decoration
4.5
Ładny hotel... piękne widoki z okna... duży pokój..
Dość monotonne śniadania.. od kilku lat takie same😁
0.5
Hotel informuje ze ma strzezony parking i pobiera oplate 100 pln a okazuje sie ze parking wcale nie jest strzezony w nocy a kamery byly wylaczone, oddano nam dwa zniszczone auta , wgniecione boki aut, ewidentnie skopane, hotel umywa rece i mowi ze nie wiedzial ze parking nie jest strzezony w nocy
5.0
Ni un ruido en las habitaciones, se descansa de lujo
La almohada demasiado blanda para mi gusto
4.0
Location was great. 5 mins from the main square. Staff were very friendly and accommodating, we were initially put in a room which had previously had smokers in, when we complained, another room was made available to us with no fuss.
Breakfast was very expensive so we didn’t bother!
3.5
Breakfast was excellent
3.0
Персонал намагався зробити все можливе для нашого комфорту!
Відсутність паркінгу, про що не вказується ніде. Старі апартаменти.
1.5
Amazing location and nicely decorated.
During the check in we received a key to someone else’s room. We went upstairs opened the room and there were someone’s belongings in there, including a mobile phone. We found that highly disturbing and considered it as a serious security breach. The staff should have double checked the room number during check in process to be sure that correct key is provided.
5.0
Piękne wnętrze, atmosfera, bardzo kulturalna obsługa. Smaczne śniadanie.
Bardzo przyjemna temperatura, ponieważ w wielu hotelach zwyczajnie jest za gorąco, zwłaszcza zimą, kiedy wchodzi się z zewnątrz, z ujemnych temperatur.
4.0
Très bon petit déjeuner, la chambre spacieuse et confort de la literie
La façade de l'hotel est en travaux ce qui entraine certaines nuisances sonores actuellement ( pas le week end ) mais comme nous sommes restés jusqu'au lundi nous avons été réveillés très tôt le lundi matin...
4.0
Accueil sympathique, grande disponibilité du personnel.
Hôtel de charme, escaliers magnifiques, suite très confortable.
Vue plongeante sur des sites touristiques de toute beauté ,
Proximité de la place centrale.
Excellent petit déjeuner, produits de première qualité
Personne ne m’a prévenue que l’hôtel était en travaux et qu’il y aurait du bruit à partir de 7 h et quart le matin. Or, j’étais arrivée en pleine nuit …
J’avais demandé une chambre dans les étages supérieurs, mais je me suis retrouvée au premier étage … je suppose que c’était à cause des travaux sur l’une des fassades.
Le mobilier est plutôt vieillot!
4.0
Staff were helpful and friendly.
Room was large and comfortable.
Location was great.
Renovation work outside, we couldn't find the hotel on arrival by taxi. We ought to have been forewarned.
Cups in room were not always washed.
5.0
Upon arriving, staff were welcoming and attentive. I've stayed in so many hotels and this is top tier. If you ever needed help, there was someone there. I loved every morning being welcomed by your name. The staff took the time to treat you like family, not just a business customer. Happily stay again
The only issue which was resolved quickly was that I needed two pillows instead of one.
3.0
Thoughtful in book a different room in the next door hotel due to construction
Twin bed with too shot comforter
4.0
Location is ideal within 2 minutes from the center and many attractions are within walking distance
Room sound proofing is not the best
5.0
The property had a lot of character and was an excellent shape
Nothing not to fully enjoy
5.0
Great location and professional services. Very nice and clean rooms.
We did not try breakfast.
5.0
The staff were friendly and always willing to help
Room wasn’t fully cleaned one day
5.0
The hotel Francuski is located in historic center of Krakow. This was my fourth stay in one of the apartments with a fantastic view from the apartment window on Czartoryski Museum and Florianska gate. This hotel is filled with an old elegance and the spacious apartment is tastefully decorated. Breakfast was very good with plenty of choices and served very elegantly. The hotel staff were very friendly and helpful. The hotel management requires special praise for an outstanding professionalism. They are there to provide the truly best experience for the hotel guests.
5.0
Central location, walking distance to main attractions. Posh, clean and comfortable. Also, the staff were very helpful, positive and friendly.
5.0
very traditional.
nothing at all!
5.0
Just a nice hotel all round
None
4.0
not cleaned for next day
the cleaners don’t make the bed next days
4.5
my first trip to Krakow 38 years ago, we stayed at Francuski. this trip provided us many great great memories and a beautifully maintained hotel.
5.0
Amazing facility in an excellent location. Walking distance to Krakows main attractions. Helpful and accommodating stuff. Absolutely delightful breakfast. A++
FAQs
How much does this hotel cost compared to others in Krakow?
The average price for a rental in Krakow is £39 per night. This rental is £0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel H15 Francuski Old Town - Destigo Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel H15 Francuski Old Town - Destigo Hotels pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel H15 Francuski Old Town - Destigo Hotels?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Krakow
Explore all rentals in KrakowKrakow travel inspiration
Read our blogGuides
Best Dining in Myrtle Beach: A Food Lover’s Dream
Guides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida