Crystal Hotel & SPA

4.4 / 5.0

Excellent(765 Ratings)

Hotel in Georgia

5-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsSki in / Ski out, Garden, Pool and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Crystal Hotel & Spa is located is located in a picturesque area, within a 5-minute drive from Bakuriani Train Station. It features a spa centre and a swimming pool. Free Wi-Fi and free private parking are provided.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Map of Georgia

Nearby attractions

Kutaisi Sports Palace

Besik Gabashvili Amusement Park

91.5 mi

Available Rooms

1 King or 3 Single • 441 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 581 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 1 King • 839 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Crystal Hotel & SPA

££££

4.4 / 5.0

Excellent(765 Ratings)

Hotel in Georgia

5-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsSki in / Ski out, Garden, Pool and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Map of Georgia

Nearby attractions

Kutaisi Sports Palace

Besik Gabashvili Amusement Park

91.5 mi

Available Rooms

1 King or 3 Single • 441 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 581 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 1 King • 839 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(765 Ratings)

100% verified reviews

4.0 / 5.0

Aug 2024

great

the location is very nice

the staff at the reception

5.0 / 5.0

Jul 2024

استمتعنا بالاقامة هنا

جميل ورايق والاطلاله تفتح النفس

لايوجد

5.0 / 5.0

Jul 2023

Exceptional

Location

Nothing

0.5 / 5.0

Feb 2023

Bad employees

The hotel is very nice but some of the staff spoil it. I rated the hotel very bad because of some of the staff Only the cleaners are very good and smiling

First, the reception staff treated us poorly. Also, my bags were moved by myself and my family. How is it for a 5 star hotel that they don't carry bags to the car? I also want to make a complaint to the massage receptionist who treated me in a racist and rude manner, and demand her accountability knowing that I did nothing bad. I told her I want to extend the duration of the massage and I will pay.

5.0 / 5.0

Jan 2023

Exceptional

I recently stayed at a hotel with my 5-year-old daughter and we both had a great experience. The highlight for my daughter was the pool, she loved it! The breakfast had a great variety of food and it was very delicious. The spa was top-notch and the staff were friendly and accommodating. Overall, a great stay and I would definitely recommend this hotel.

3.0 / 5.0

Jan 2023

Pleasant

Well located for the slopes. Picturesque. Pool and Spa.

Buffet meals could be better and at least warm. Noisy at night as the room corridors are not isolated from the foyer. Too many young children.

5.0 / 5.0

Jan 2023

Just great. Go for it.

Just perfect.

Everything was great. Spa was a little overpriced but worth it.

4.0 / 5.0

Dec 2022

First white Christmas @ Bakuriani

They upgrade our room, great breakfast, friendly staff and very clean everywhere

Bidet at the bathroom., Heather in living room and bedroom are not enough and lighting in the room and restaurant.

5.0 / 5.0

Dec 2022

Exceptional

every thing was perfect

5.0 / 5.0

Oct 2022

It was nice and calm place with very kind stuff.

It was a very nice place with picturesque scenery. Autumn is the best time to watch colorful mountains. The stuff was very kind and hospitable. Also i liked spa and swimming pool.

Unfortunately, there isn't conditioner, so if you use the opened window as a conditioner, be ready to close it, when you feel cold.)

2.5 / 5.0

Oct 2022

Look for another hotel

The bed was comfortable.

The quality of dinner and breakfast, as well as the atmosphere in the restaurant were very bad. It feels like in a university cantine and the food is of very low quality, taste. Bread was dry and alot of food seemed not to be fresh. The guests in the restaurant weren't typical 5 star guests, it seemed more that the road workers of the buildings next to the hotel were staying in it. The hotel has 5 stars and alot of things to offer, but it has no atmosphere, not in the spa, not in the lobby. It feels like somewhere at a train station. The spa is run down and the sauna very dirty. The guests while we were staying went without towel into the sauna and it's was very disgusting how they behaved in the spa. The spa has staff but you don't see them in the pool/sauna area cleaning or just checking if everything is fine. If you look for a relaxing spa and good service , I would suggest going to Crown Plaza in Borjomi. We paid 324 Gel and this was way to much or we should have invested more for another place.

5.0 / 5.0

Sep 2022

Exceptional

Perfect stay. Great food. Pool. Service. all high level

road construction nearby but its not fault of hotel. It was very hot part of summer + road construction made it less pleasant.

5.0 / 5.0

Sep 2022

Professionally trained stuff, best location at Bakuriani

This was an amazing 3 days get away for us. The hotel facilities, location and the stuff are just awesome -- really at great level! I was also celebrating my Birthday at the hotel and got a big cake 🎂 as a gift from the hotel which was a nice surprise for me! Thank you!

3.5 / 5.0

Sep 2022

Good

The view

Fitness center late opening

2.5 / 5.0

Sep 2022

Passable

Very good location, the cable car is just outside; Nice sauna and swimming pool; Good bedding, mattress is quite stiff and the sheets are very comfortable; Compared to the buffet, quite good in-room dining with moderate prices; Fairly good billiards room, although there were about 10 cues of which exactly 2 have had the usable tips; Mostly helpful staff, special thanks to Simon.

It was one of the most expensive options available, and I was specifically aiming for a 5-star stay to have a pleasant experience for my vacation. I have stayed in various 5-star hotels before and was having some expectations for the stay. Unfortunately, I was disappointed - both in details and in overall experience. No air conditioning: too hot? Too cold? Not enough fresh air? Best you can do is open the window and hope for the best. Insufficient room maintenance: we had to change 2 rooms to find the decent one. The first had a jammed wardrobe door, as well as view blocked by the roof; the second one had a broken hole in the showerhead that was ejecting hot and strong stream of water. It also had two beds, and we were offered to lay the blanket between them so it would feel like one twin bed (??). Thankfully, the manager has offered us an upgrade to a deluxe twin room. It was very nice, but then I tried to turn on the shower only to find out that it's intensively leaking from the knob. Thanks to the maintenance, it was fixed within ten minutes and we could finally move in. The room quality is mostly shoddy, with cheap flooring (not a parquet or hardwood floors as advertised), bad lighting design (i.e. different temperature bulbs in one lineup), greenish damp spots on bathroom ceilings etc. No proper cleaning: we accidentally stained the blanket sheets, left the "please clean the room" door hanger only to find the blanket turned upside down without any changed sheets. The rooms we tried before also had some sticky spots on the floor. Bathrooms: the shower curtain has a thick frame on the floor and on the top. at c.180 cm. If you're that tall, mind your head! Also the silverfish was spotted. Buffet: the food is mostly bland and unpleasantly looking, reminding a roadside diner. There's no harm in such food, just not during a 5-star stay. That's not all, but there's a length limit for a Booking review.

FAQs

How much does this hotel cost compared to others in Georgia?

The average price for a rental in Georgia is £31 per night. This rental is £12 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crystal Hotel & SPA. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crystal Hotel & SPA. Enjoy the water!

Is Crystal Hotel & SPA pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crystal Hotel & SPA?

We found 14 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Crystal Hotel & SPA

Hotel in Georgia

Reasons to book

About this hotel

Amenities

Map of Georgia

Nearby attractions

Available Rooms

Crystal Hotel & SPA

Hotel in Georgia

Reasons to book

About this hotel

Amenities

Map of Georgia

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Georgia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crystal Hotel & SPA pet friendly?

What amenities are available at Crystal Hotel & SPA?

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