Hôtel De L'octroi

Facade/entrance, Swimming pool, Swimming pool

Nearby landmark, Swimming pool, Swimming pool, Location

Nearby landmark, Lobby or reception, Lounge or bar, Seating area, Swimming pool

Property building, Nearby landmark, Facade/entrance

4.2 / 5.0

Excellent(1,649 Ratings)

Hotel in Carcassonne

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hôtel De L'octroi is located 150 metres from the entrance to the medieval city of Carcassonne. It offers modern rooms with free WiFi.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

1 Queen • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 161 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Single • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 118 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Hôtel De L'octroi

££££

4.2 / 5.0

Excellent(1,649 Ratings)

Hotel in Carcassonne

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hôtel De L'octroi is located 150 metres from the entrance to the medieval city of Carcassonne. It offers modern rooms with free WiFi.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

1 Queen • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 161 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Single • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 118 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(1,649 Ratings)

100% verified reviews

4.5 / 5.0

Aug 2024

Great hotel in a great location

Everything was great, we very much enjoyed our stay. All staff were fantastic. We felt very well looked after!

Having tea/coffee making facilities in the room would have been helpful, but it was a minor thing.

5.0 / 5.0

Aug 2024

Muy buena ubicación, calidad del establecimiento

La calidad del establecimiento y su ubicación, amabilidad del personal y la atención recibida

Nada que resaltar

4.0 / 5.0

Apr 2024

malgré tout très bien

la propreté la piscine très propre. la qualité des serviettes le personnel très plaisant

pas de bouilloire pour faire café dans la chambreou thé et très cher à l'hôtel

4.5 / 5.0

Apr 2024

满意

酒店很干净，对面免费停车，但是车位比较少，酒店自己有私人停车场，需要12欧元. 地理位置特别好，离城堡走路3分钟.

酒店好几个月没营业，刚开门，我们预定的家庭间空调不好用，不过酒店前台给我们马上换了另外一个房间.

4.0 / 5.0

Apr 2024

Habitación

La ubicación ideal y la limpieza todas las instalaciones y su personal

La habitación súper pequeña éramos tres, íbamos con nuestra niña de 7 años y nos pusieron una cama supletoria y era agobiante, casi no te podías mover por la habitación, casi tenías q pedir permiso para abrir la puerta del baño

2.5 / 5.0

Apr 2024

Aceptable

Nos cambiaron de hotel; no nos alojamos en el OCTROI sino en otro hotel de la misma propiedad; al haber enviado un correo electrónico cuando estábamos en ruta, no lo supe hasta que llegamos allí. La habitación muy estrecha. Pero bueno, al estar de paso, nosotros nos adaptamos al cambio. Compensó la ubicación, era mejor la del hotel cambiado a la del OCTROI.

La habitación muy estrecha, demasiados colores en la habitación. Nada relajante la habitación La ubicación muy buena.

3.5 / 5.0

Nov 2023

Bien placé mais décevant

Petit déjeuner sympa à l hotel 4 étoiles du même groupe Proposition servie à table mais variée et de qualité Personnel professionnel et sympathique

Avions réservé hotel de l octroi mais avons été transférés à l hotel montmorency en soit disant surclassement ,l hotel de l octroi étant en travaux??? Chambre salle poussiéreuse et sol présentant des amas de poussière notamment derrière les portes Chambre très colorée avec des grands rideaux un peu étouffant Pas à notre goût L avons signalé à notre départ

4.0 / 5.0

Jul 2023

Very good

Great location. Friendly staff. Lovely breakfast

The WiFi in my room had some issues, but I could connect in the lobby/bar if I needed

3.0 / 5.0

Jul 2023

Did not meet expectations. Would not return. Room to noisy . Too claustrophobic.

Unfriendly reception. Noisy room due to street traffic. No way to open window in the room

4.5 / 5.0

Jul 2023

Superb

Great location, friendly staff, great (and quiet!) a/c in the room, pool and bar area really nice to relax in

Only thing I suggest to improve was that a small fridge in the room would have been great, otherwise perfect

4.5 / 5.0

May 2023

A modern stay at great value for money, with a pool!

Hotel is well-located for both the castle and the city centre itself, and is away from traffic noises etc. Staff speak excellent English, and are exceedingly kind and courteous -- we were offered access to the heated pool without prompting and for our sole use -- and the rooms are spacious, clean, and comfortable.

4.0 / 5.0

May 2023

would highly recommend

very central and clean. great value

poor selection food/alcohol

4.5 / 5.0

Apr 2023

Carcassonne visit

Lovely welcome and upgraded too. Bedroom, although not large, very well equipped and clean. The same with the bathroom. Cosy and warm which was very welcome as the weather had turned cold and windy. Bed was comfortable, TV easy to use. We took advantage of the secure parking and was able to leave the car there the following day when we visited the medieval cite about 5-10 minutes away. Had dinner in the evening in the cite. Good choice of restaurants for all budgets. Breakfast at the hotel was very good and served with a smile and we were able to get a tray of tea served in the morning in the room. Staff excellent, particularly the lady who served us on arrival even ran after me with an umbrella as pouring with rain and we wanted to explore. Very thoughtful. Can highly recommend and would stay there again.

5.0 / 5.0

Apr 2023

Nice boutique hotel close to the cite

Small boutique hotel 5 mins walk from the cite. Very friendly and helpful staff. Decent breakfast. Small swimming pool available. Would highly recommend.

Nothing

2.5 / 5.0

Feb 2023

not as expected

we didn’t actually stay at the property as when we arrived it was being done up, no communication prior to our arrival despite receiving multiple emails from the property ahead of arrival. upon arriving at the new property the staff were all very lovely and accommodating, the beds were comfortable and the location convenient

we didn’t actually stay at the property as when we arrived it was being done up, no communication prior to our arrival despite receiving multiple emails from the property ahead of arrival. the ‘upgraded’ property was ghastly in decor with very dirty plastic carpet. the room was too hot and we had no access to any of the room air con to regulate the temperature. there was also no kettle in the room and only one mirror in the bathroom. the rooms were laid out for single use with only one single wardrobe and no drawer space.

2.5 / 5.0

Feb 2023

Not happy with the 1 lady that worked at reception, however the other staff were very pleasant

The hotel moved us up to be closer to the castle which was a nice surprise

During our stay another customer came into and unlocked the door of our room, we were so shocked and uncomfortable as they were told by reception the room we booked was also theirs, this miss understanding was handled very poorly by the reception and we were uncomfortable that night we stayed. We also had someone scratch our car within the parking lot if this hotel and they reported it to reception, however reception didn’t tell us this until later in the evening after the guy had left the hotel!! Instead of finding us when the incident happened!!

3.0 / 5.0

Oct 2022

Basic and old hotel but well located

Well located to walk everywhere. It is easy to park on the street. It is not necessary to pay for hotel parking. There are no noises.

The reception service is basic. They do not inform about what to do in their city, nor about restaurants. They show little interest. Small and complicated staircase to climb the suitcases. Outdated decor and furniture. There is no fridge to have cold water. Basic and low quality amenities.

5.0 / 5.0

Oct 2022

Hidden gem

We didn't have breakfast

4.5 / 5.0

Oct 2022

A lovely hotel in a prime location for the music festival at the castle!

The hotel was very welcoming and the staff very helpful. The decor of the hotel was lovely and it had a nice little pool. The breakfast was delicious. I enjoyed the boiled eggs!

The room was a little small.

2.0 / 5.0

Oct 2022

Perfect location but rooms are overpriced and bathrooms not acceptable

The bathrooms are bot pleasant. The original room.we were given had paint stripped off the tiles in the shower which revealed damp and mold . Our next room was only a slight improvement . Staff were extremely helpful in moving us but I would not stay again

4.5 / 5.0

Sep 2022

Superb

Lovely friendly, helpful staff. Great location to the medieval town. Perfect apartment for 4 people, 2 rooms with a double bed in each and the 3rd room with 2 single beds, it felt very spacious.

Some of the people in our group would have loved a kettle in the room. But the staff gave a pot of boiling water to take to the room and that was great.

4.5 / 5.0

Sep 2022

Superb

Reasonable price, comfortable & clean. The staff were fantastic, polite, kind, helpfull & informative

Rooms a bit small & no tea or coffee facilities in room

5.0 / 5.0

Sep 2022

Relaxing

The reception and cleaning staff were exceptional. Friendly, polite and helpful. The breakfast was excellent, and very worth the money. The pool and bar was exceptional.

The room was a little on the small side, and it was hard to get in and out of the shower. The tiles around the bath needed cleaning/painting and the could have been more storage place for small items of clothers (e.g. drawers)

4.0 / 5.0

Sep 2022

Very good

location & good value for price

4.0 / 5.0

Sep 2022

Great place to stay and not alot to pay.

Location to the old city was perfect, the two girls at reception who were relieving each other over the weekend working shifts were very helpfull to everyones needs and are very much kept going especially at checkout and breakfeast.

Nothing really.

FAQs

How much does this hotel cost compared to others in Carcassonne?

The average price for a rental in Carcassonne is £67 per night. This rental is £14 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hôtel De L'octroi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel De L'octroi. Enjoy the water!

Is Hôtel De L'octroi pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hôtel De L'octroi?

We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Hôtel De L'octroi

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Hôtel De L'octroi

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Carcassonne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel De L'octroi pet friendly?

What amenities are available at Hôtel De L'octroi?

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