Hoi An Hai Au Boutique Hotel

4.1

Excellent(306 Reviews)

Hotel in Hoi An

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Hoi An

Nearby attractions

Asia Park - Sun World Da Nang Wonders

21.2 mi

Available Rooms

Superior Double or Twin Room

1 Queen or 2 Single • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Room

2 Queen • 452 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Deluxe Triple Room

1 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Double or Twin Room

1 Queen or 2 Single • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Suite with Balcony

2 Queen • 430 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

££££

Hoi An Hai Au Boutique Hotel

££££

4.1

Excellent(306 Reviews)

Hotel in Hoi An

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Hoi An

Nearby attractions

Asia Park - Sun World Da Nang Wonders

21.2 mi

Available Rooms

Superior Double or Twin Room

1 Queen or 2 Single • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Room

2 Queen • 452 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Deluxe Triple Room

1 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Double or Twin Room

1 Queen or 2 Single • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Suite with Balcony

2 Queen • 430 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(306 Reviews)

100% verified reviews

4.0

Apr 2024

Hotel très agréable

Emplacement, établissement, personnel, piscine

Des lits trop durs

4.5

Jul 2023

Wonderful and warm stay

We met Helen, the receptionist. She is very helpful and friendly. She recommended us a few nice places to eat and visit. She help us book the transportation from Hoi An to Hue City. We got a lot of information about Hoi An and her hometown. She work as a tour guide before covid.

Nothing

5.0

Jun 2023

Loved our stay!

We really enjoyed our stay here! Clean rooms and great location. The pool area is nice and a great place to spend a couple hours escaping the heat. Helen was very helpful and accomodating. Would definitely stay again.

as mentioned in other reviews the shower water pressure isn’t amazing, but that’s common throughout the country and didn’t bother us all that much.

3.5

May 2023

home stay I’ll call it more that a boutique

staff really kind air condition in the room great big swimming pool no far from the center quite place where to rest

breakfast need to be more rich and add more sweet items

1.5

May 2023

We checked out early, don't be fooled by the images and description

Helen on reception was very friendly and helpful, arranging laundry and providing lots of information about tours.

On three consecutive days we saw a large (15cm) rat running between the reception area and the breakfast room, it would come out from the wooden unit at the back left of the reception area as you look at it and cross under the wooden unit on the right. I've attached screen-grabs of the unit from a video where I was trying to capture it on film. The room was very outdated compared with the images, it's older, dirtier and in a much worse state of repair, inc damp and mould on the walls. The air-conditioning unit on the outside wall of the room over the small balcony space is very loud. The breakfast isn't even close to the images, when comparing the images at breakfast on the second day - the staff saw, came over and told us the images were from 5 years ago. Expect 1 worktop of options: with some fruit, white sliced bread, a toaster and some sliced cheese and ham. You can also order an omelette. Generally, the hotel feels as though it was quite luxurious when it was built, and has not been maintained since, falling into a state of disrepair in places.

4.5

May 2023

very enjoyable stay room was nice and cool

very central quite nice pool lovely helpful Helen was awesome

shower plumbing very slow

3.0

Mar 2023

Pleasant

The service

This hotel is not what it used to be. No breakfast, no free bikes, no happy hour, no food at all. Hardly any staff, The lobby looks very unwelcoming! Or maybe I should say what used to be the breakfast area on the way to the stairs. There are no elevators!

4.0

Mar 2023

Hoi An will always be a lovely place. Hotel is ideal for younger adults as it is a walkable location

Location was convenient, Helen from the front desk was friendly and helpful. Helped us with our other tour needs.

No elevators to access the upper floors.

5.0

Mar 2023

Excellent Service!

The hotel is spacious and calm. Very well located, it offers attractions and services: Helen booked for me my transport to Hue... The staff is trully customer oriented.

5.0

Mar 2023

brilliant in every way.

absolutely lovely place. Spacious room, great location. our host Helen went out of her way to be helpful. great eating nearby- we loved Orivy for delicious local food and Vietnamese wine!

nothing.

5.0

Jan 2023

Exceptional

Nice personal. Excellent location.

5.0

Dec 2022

Lovely place to stay in Hoi An

Very nice little hotel, which was extremely good value. Room was clean and the bed was very comfortable. Helen, the host was very welcoming and friendly and helped us book taxis and excursions.

Needs a better shower head.

4.0

Dec 2022

My stay was nice and am happy I got to meet and talk to Helen.

Great location, very clean and friendly staff especially Helen. She was so helpful and caring and had a fabulous personality. Thank you Helen!

I had stayed there before the pandemic and there were many tourists and the breakfast was great. This time it was different without a lot of people around to keep it going and no buffet breakfast to start the day. Traveling alone I was a bit lonely without a lot of people around the hotel. I am sure it will be great again when more tourists start traveling staying there.

3.5

Dec 2022

Lovely stay

Huge room with a balcony, bath and bar fridge. Location is slightly out of town, but easy enough to walk to and minimal noise. Helen was amazing, ensuring I felt welcoming and available to help organise a bike or transfer to the airport.

5.0

Oct 2022

Exceptional

The hotel is super beautiful and the personal is incredible and super helpful. Especially Helen. We booked a tour there and it was super good organized. The stay at the hotel was of the best experiencies in Vietnam! Thank you so much

3.5

Aug 2022

Good

The staff was friendly. We could rent a scooter at the hotel.

4.0

Aug 2022

Very nice

Great staff. Always smile 😁 Helps to order discount tickets to the water park. And they have a full dark room (for those who can't sleep with light)

We had water flooded in the shower and they didn't help us solve it (don't fix the or change room).

4.5

Aug 2022

Superb

The staff were lovely- especially the owner! The pool was nice, room was clean

No window in the room made it very dark!

4.0

Aug 2022

Very good

This is very good property within walking distance to the old quarter. The hotel is boutique, old fashioned, but also comfortable enough. The pool is not fabulous but good for chills. Staffs are very nice. Value for money 👍👍👍

The toilet of the family room is small for 4 people (my family has 1 kid and one baby). The breakfast quality is really disappointing. I know, there is no breakfast buffet due to low room occupancy, but, frankly, our two breakfast meals we had during our stay were not so good.

5.0

Jul 2022

Exceptional

Best place to stay in Hoi An Thanks again to Ruby and the staff all was perfect

5.0

May 2022

great hotel for the Hoi An leg of the trip. will definately come back and stay here next time 😘

location.. price.. comfort

5.0

May 2022

Comfortable.. friendly.. just an overall great experience.

The check-in process was the best I have ever experienced in over 25 years travelling in Asia. We were made to feel so welcome by Ruby upon arrival to our departure! Ruby excels in customer service and is available for any advice you may need. Nothing is too much trouble for her :) The location is great... walkable to night market and other local Vietnamese cafes and restaurants. (Ask Ruby for good recommendations of where to eat and you will not be disappointed) The rooms have a 'Vietnamese' feel to them, and were very comfortable.

Nothing to mention. All was great.

4.5

Apr 2022

Family run hotel back after Covid!

Great location, very helpful staff.

3.5

Jun 2021

Old hotel.

Staffs services.

Mosquitoes, weary bath towels.

5.0

Jul 2020

Excellent value for money, beautiful cool room with an excellent view over trees into the road.

Very helpful staff.

5.0

Apr 2020

Wonderful!

Everything was great, and the staff was AMAZING!!!!!

I wanted to be in the newer area of the hotel, but I was still very pleased with everything. :)

5.0

Feb 2020

Exceptional

Service was amazing...!!!

FAQs

How much does this hotel cost compared to others in Hoi An?

The average price for a rental in Hoi An is £31 per night. This rental is £14 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hoi An Hai Au Boutique Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hoi An Hai Au Boutique Hotel. Enjoy the water!

Is Hoi An Hai Au Boutique Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hoi An Hai Au Boutique Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Hoi An Hai Au Boutique Hotel

Hotel in Hoi An

Reasons to book

About this hotel

Amenities

Map of Hoi An

Nearby attractions

Available Rooms

Superior Double or Twin Room

Family Room

Deluxe Triple Room

Deluxe Double or Twin Room

Family Suite with Balcony

Hoi An Hai Au Boutique Hotel

Hotel in Hoi An

Reasons to book

About this hotel

Amenities

Map of Hoi An

Nearby attractions

Available Rooms

Superior Double or Twin Room

Family Room

Deluxe Triple Room

Deluxe Double or Twin Room

Family Suite with Balcony

Reviews

FAQs

How much does this hotel cost compared to others in Hoi An?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hoi An Hai Au Boutique Hotel pet friendly?

What amenities are available at Hoi An Hai Au Boutique Hotel?

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