Hoi An Hai Au Boutique Hotel
4.1
Excellent(297 Reviews)Hotel in Hoi An
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Family friendly
Map of Hoi An
Available Rooms
1 Queen or 2 Single • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 452 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 430 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(297 Reviews)100% verified reviews
4.1
Emplacement, établissement, personnel, piscine
Des lits trop durs
4.1
We met Helen, the receptionist. She is very helpful and friendly. She recommended us a few nice places to eat and visit. She help us book the transportation from Hoi An to Hue City. We got a lot of information about Hoi An and her hometown. She work as a tour guide before covid.
Nothing
4.1
We really enjoyed our stay here! Clean rooms and great location. The pool area is nice and a great place to spend a couple hours escaping the heat. Helen was very helpful and accomodating. Would definitely stay again.
as mentioned in other reviews the shower water pressure isn’t amazing, but that’s common throughout the country and didn’t bother us all that much.
4.1
staff really kind
air condition in the room
great big swimming pool
no far from the center
quite place where to rest
breakfast need to be more rich and add more sweet items
4.1
Helen on reception was very friendly and helpful, arranging laundry and providing lots of information about tours.
On three consecutive days we saw a large (15cm) rat running between the reception area and the breakfast room, it would come out from the wooden unit at the back left of the reception area as you look at it and cross under the wooden unit on the right. I've attached screen-grabs of the unit from a video where I was trying to capture it on film.
The room was very outdated compared with the images, it's older, dirtier and in a much worse state of repair, inc damp and mould on the walls. The air-conditioning unit on the outside wall of the room over the small balcony space is very loud.
The breakfast isn't even close to the images, when comparing the images at breakfast on the second day - the staff saw, came over and told us the images were from 5 years ago. Expect 1 worktop of options: with some fruit, white sliced bread, a toaster and some sliced cheese and ham. You can also order an omelette.
Generally, the hotel feels as though it was quite luxurious when it was built, and has not been maintained since, falling into a state of disrepair in places.
4.1
very central quite nice pool lovely helpful Helen was awesome
shower plumbing very slow
4.1
The service
This hotel is not what it used to be. No breakfast, no free bikes, no happy hour, no food at all. Hardly any staff,
The lobby looks very unwelcoming! Or maybe I should say what used to be the breakfast area on the way to the stairs. There are no elevators!
4.1
Location was convenient, Helen from the front desk was friendly and helpful. Helped us with our other tour needs.
No elevators to access the upper floors.
4.1
The hotel is spacious and calm.
Very well located, it offers attractions and services: Helen booked for me my transport to Hue...
The staff is trully customer oriented.
4.1
absolutely lovely place. Spacious room, great location. our host Helen went out of her way to be helpful. great eating nearby- we loved Orivy for delicious local food and Vietnamese wine!
nothing.
4.1
Nice personal. Excellent location.
4.1
Very nice little hotel, which was extremely good value. Room was clean and the bed was very comfortable. Helen, the host was very welcoming and friendly and helped us book taxis and excursions.
Needs a better shower head.
4.1
Great location, very clean and friendly staff especially Helen. She was so helpful and caring and had a fabulous personality.
Thank you Helen!
I had stayed there before the pandemic and there were many tourists and the breakfast was great. This time it was different without a lot of people around to keep it going and no buffet breakfast to start the day. Traveling alone I was a bit lonely without a lot of people around the hotel. I am sure it will be great again when more tourists start traveling staying there.
4.1
Huge room with a balcony, bath and bar fridge. Location is slightly out of town, but easy enough to walk to and minimal noise. Helen was amazing, ensuring I felt welcoming and available to help organise a bike or transfer to the airport.
4.1
The hotel is super beautiful and the personal is incredible and super helpful. Especially Helen. We booked a tour there and it was super good organized. The stay at the hotel was of the best experiencies in Vietnam! Thank you so much
4.1
The staff was friendly. We could rent a scooter at the hotel.
4.1
Great staff. Always smile 😁
Helps to order discount tickets to the water park.
And they have a full dark room (for those who can't sleep with light)
We had water flooded in the shower and they didn't help us solve it (don't fix the or change room).
4.1
The staff were lovely- especially the owner! The pool was nice, room was clean
No window in the room made it very dark!
4.1
This is very good property within walking distance to the old quarter. The hotel is boutique, old fashioned, but also comfortable enough. The pool is not fabulous but good for chills. Staffs are very nice. Value for money 👍👍👍
The toilet of the family room is small for 4 people (my family has 1 kid and one baby). The breakfast quality is really disappointing. I know, there is no breakfast buffet due to low room occupancy, but, frankly, our two breakfast meals we had during our stay were not so good.
4.1
Best place to stay in Hoi An
Thanks again to Ruby and the staff all was perfect
4.1
location.. price.. comfort
4.1
The check-in process was the best I have ever experienced in over 25 years travelling in Asia. We were made to feel so welcome by Ruby upon arrival to our departure! Ruby excels in customer service and is available for any advice you may need. Nothing is too much trouble for her :)
The location is great... walkable to night market and other local Vietnamese cafes and restaurants. (Ask Ruby for good recommendations of where to eat and you will not be disappointed)
The rooms have a 'Vietnamese' feel to them, and were very comfortable.
Nothing to mention. All was great.
4.1
Great location, very helpful staff.
4.1
Staffs services.
Mosquitoes, weary bath towels.
4.1
Very helpful staff.
4.1
Everything was great, and the staff was AMAZING!!!!!
I wanted to be in the newer area of the hotel, but I was still very pleased with everything. :)
4.1
Service was amazing...!!!
FAQs
How much does this hotel cost compared to others in Hoi An?
The average price for a rental in Hoi An is £31 per night. This rental is £14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hoi An Hai Au Boutique Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hoi An Hai Au Boutique Hotel. Enjoy the water!
Is Hoi An Hai Au Boutique Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hoi An Hai Au Boutique Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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