Hotel Stern
3.6
Good(840 Reviews)Hotel in Neuss
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Benefiting from convenient public transport connections, this hotel is situated in the heart of Düsseldorf, a 5-minute walk to both the picturesque old town and the luxury shopping road of Königsallee.
Amenities
Internet / Wifi
Fireplace
Smoking allowed
Laundry
Balcony or Patio
TV
Garden
Family friendly
Map of Neuss
Nearby attractions
Available Rooms
1 Single • 129 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
3 Single • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.6
Good(840 Reviews)100% verified reviews
3.6
NICHTS!!!
Die Unterkunft war eine Zumutung!Trotz bestätigter Buchung gab es im System kein freies Zimmer. Nach über 1 Stunde hat der Mitarbeiter doch ein Zimmer aufgetrieben. Nach anfänglicher Freude darüber kam schnell die Ernüchterung. Keine Dusche und kein WC. Bett war max. 1,40m. Es sah aus, wie ein älteres Jugendzimmer. Ein kleines Waschbecken befand sich im Zimmer und das WC befand sich ein Stockwerk tiefer. In der Nacht stellte mein Mann fest, dass das Herren-WC komplett zerstört ist, also gar keins vorhanden ist. Laut Internetseite sollte es Parkplätze für 5,-Euro geben. Mitarbeiter wusste noch nicht einmal, dass es überhaupt welche gibt und musste erst mal seinen Vater anrufen. Er war erst ganz neu und wusste fast nichts. Nach einer weiteren halben stunden Stunde kam ein weiterer Kollege dazu und wusste genau so wenig. Er arbeitet nur hier, ansonsten wüsste er nichts. Er hätte gerade erfahren, dass es eine Tiefgarage um die Ecke gäbe und diese 10 Euro pro Tag koste, worauf ich ihm sagte, diese müssten laut Website 5,-Euro pro Tag kosten. Die Antwort war, wie so oft, davon wüsste er nichts, er hat vorher erst erfahren, dass es überhaupt Parkplätze gibt.
Also alles in allem, diese Unterkunft ist eine reine Zumutung. Da an diesem Wochenende Messe in Köln war, konnte ich leider auf keine Alternative ausweichen, da entweder alles ausgebucht war oder unbezahlbar!
Als wir zu nächtlicher Stunde zur Unterkunft zurückgekehrten, standen wir vor verschlossener Türe. Das einzig positive, was ich zu berichten habe, dass sofort jemand erreichbar war, als ich anrief. Ich bekam einen Code, der mehrmals nicht funktionierte, doch irgendwann bekam ich nochmals eine Zusatzinfo und dann klappte es. So etwas hätte man einem auch schon von vornherein sagen müssen, dass es einen Code gibt für den Einlass, wenn kein Personal vor ist!
3.6
Gute Lage
Sehr laute andere Gäste (Brüllen nachts um 2.00 Uhr, Treten gegen die Tür, weil der Schlüssel verloren war). Auf Nachfrage im Hotel wurde gesagt: Kann man nichts machen!
3.6
Everything went well. The room is spacious and has everything you need. There are good breakfasts. Pleasant staff. The location is excellent.
3.6
staff’s friendliness
the room was a bit of cigarette’s smell but not that problem when I opened the window and sleep.
3.6
Big comfortable room and fairytail backyard for relax. Great location. Excellent choice.
3.6
big room, water in the room, clean and nice
3.6
The location, the breakfast
The size of the room for the price
3.6
Variable breakfast and good location.
I requested two single beds and received one bed with no possibility to separate, although it was confirmed the Staff will take care of it.
3.6
Location
An old, musty hotel
3.6
OK
The photos show the rooms on the first floor, but the accommodation was in a room in the basement, where, looking at the number of people at breakfast, the hotel was rather not very occupied. After checking in in the evening, the room was cold with the radiator turned off. Visible extensive fungus on the wall.
3.6
Good location right next to some tram/bus stations go to the city center/central station. Clean room and friendly staff.
3.6
Value foroney, but spend a little more to get much better.
Dirty stained carpets, very very basic
3.6
Clean and spacious room, decorated not as any off-the-rack corporate chain. I liked that. Good location if you have stuff to do in Düsseldorf's Pempelfort area.
Super-slow wifi on the first floor. It was impossible to stream a video or do remote work. That was a major bummer. Having only one channel without error message on the TV was not helping. Some lights in the room were not working, either. Because the tram ran till late (street facing room) I couldn't let cool air in through the window - and sleep at the same time. Reception staff was not unfriendly, but unhelpful. At check-in other (non-German) guests inquired about parking in the area. This was treated with a "that's your problem"-attitude, rather than giving some tips or guidance. At checkout I had to discuss why I needed an invoice and was not happy with the cc receipt alone. Strange.
3.6
Wonderful stay in this near hotel in a great location , easy to access via PT. Staff was friendly, rooms are spacious and clean and the streets are very quiet. Totally recommend .
3.6
only money
messy, noisy, no cooling
3.6
Good price for a nice room with AC. The location was very nice, next to the tram stop.
The tram was a little loud if you opened the window and the room was a little dusty.
3.6
Clean and spacious room, with good bathroom and twin beds. Great breakfast and very kind staff. We stayed here because of its proximity to the Tonhalle concert venue, which is walking distance (10min).
Could do with airco perhaps, but we did have a good fan in the room.
3.6
Location good.
I arrived late. The phone number on the door did not pick up for 15 minutes.
3.6
Bed was of good quality
Bad Wifi.
No possibility to boil some water for tea, herb tea or coffee.
FAQs
How much does this hotel cost compared to others in Neuss?
The average price for a rental in Neuss is £53 per night. This rental is £2 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Stern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Stern pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Stern?
We found 8 amenities for this rental. This includes internet / wifi, fireplace, smoking allowed, laundry, and balcony or patio.
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