Hotel y Aguas Termales de Chignahuapan
Hotel in Hidalgo, Mexico
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Only 4 km from central Chignahuapan, Hotel y Aguas Termales de Chignahuapan offers its guests services such as massages, sauna and a hot spring bath. It also features an outdoor pool.
Amenities
Pool
Internet / Wifi
Parking
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Hidalgo, Mexico
Available Rooms
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
6.0
The attractive of the place is the hot Springs and the landscape. The hotel is in the middle of a forest.
The attractive of the place is the hot Springs; however, they only have one regular size pool for the guest of the hotel. As a consequence, it is always full. The hotel includes three meals in the price; however, the schedules to serve the meals are too reduced. They just give two hours to eat breakfast, lunch, and dinner. Besides, the selection of dishes in the bufett is quite limited. They just have two options for each dish and there is not a chef preparing any special request.
The check in is at 3 p.m and the check out is at 12 p.m. If you exceed the time, they charge you $400 (pesos).
They charged me a junior suite and the room was very basic and simple, no luxury included to be a junior suite. It didn't have a hair dryer, iron or iron board, they didn't offer coffee or tea. I asked for a hair dryer and extra soap (there was just a small bar of soap and a small bottle of shampoo in the bathroom) and they said that I had to go to the front desk to pick them up. They said that they did not have enough people to send it.
The price does not correspond with the food, services, and amenities they offered; specially for the country and region where this hotel is located.
7.0
Staff was outstanding. Very friendly, helpful and accommodating.
The food was adequate. The prices high.
4.0
nothing they are rude over price
8.0
.
The relationship of price and quality of meals. 170Mex$ for one quesadilla!?!?
7.0
beautiful place.
buffet is pricey and the quality of food and coffee are not that great
10.0
I loved the hot water to swim.
the key card fail often and it takes time to fix. most pools are not open during the week. as a tourist I was disappointed to have been so limited to access either to the spa or the fun pools we were looking forward to.
6.0
The road to the h ya otel isn’t good, there isn’t wifi eventhow hey offers in the website, there’s a smell I’m the room . In the lobby ladies restrooms there weren't no soap no paper. The mattress it’s super hard and bad Pillows .. In the thermal water was seven in the evening and was all darkness because they had the lights off .
The part that I already mentioned
6.0
I did not like anything abput this place, it was extremly cold. No heating, had to wear a coat even in the dinning room. Meals were not very good wither.
Extremely COLD, no heating. We all got very sick after staying one night. Not enoigh blankets, we froze all night lpng, couldnt wait to leave and never return.
9.0
Great customer services. Enjoyed the hot thermal waters both for the public, hotel guests and in the room.
The road to the hotel is narrow dirt bumpy road. There are winding turns with no warning if other cars.
8.0
Close to thermals, friendly staff, food was OK to good variety and buffet is great. Restaurant staff are super helpful. Rooms have been refurbished thuogh chilly at nights.
There was no soap in the toilets and were very dirty in the hotel pool. l asked several times. Its unacceptable that with Covid they don't have more hygiene. There were no hand rails for people living with disabilities which most people are that visit the thermals. Restaurant only open at certain times and not adequate timing for children as lunch and dinner are very late. Activities such as walks only available on weekends.
9.0
Place
Transport
10.0
Everything was great! Food and jacuzzi was amazing.
They had an open space for swimming inside the hotel, I asked the receptionist and he said there was no pools open. Meanwhile there was people inside pool area.
8.0
Hot spring bath in room.
A little cold throughout the property.
FAQs
How much does this hotel cost compared to others in Hidalgo, Mexico?
The average price for a rental in Hidalgo, Mexico is £53 per night. This rental is £9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel y Aguas Termales de Chignahuapan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel y Aguas Termales de Chignahuapan. Enjoy the water!
Is Hotel y Aguas Termales de Chignahuapan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel y Aguas Termales de Chignahuapan?
We found 8 amenities for this rental. This includes pool, internet / wifi, parking, hot tub or spa, and tv.
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