HM Isabela-Adults Only
Hotel in Serra de Tramuntana
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Facing the beachfront, HM Isabela-Adults Only offers 4-star accommodation in Santa Ponsa and has an outdoor swimming pool, fitness centre and terrace.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Map of Serra de Tramuntana
Available Rooms
Twin Room with Balcony
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room with Balcony and Beach View
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin room with Balcony and Partial Beach View
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Balcony
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Sea View with Terrace
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
5.0
Sehr laut- Musste k bis Mitternacht und der Billardtisch direkt unter den Zimmern. An schlafen war nicht zu denken.
6.0
The thing that spoilt the first few days of the holiday (and has put the rating down) was the fact we were allocated a disabled room which wasn't requested. The toilet was in full view of the bedroom through a clear glass door which was horrible. We were unable to move for 2 days
10.0
Location right on beach very clean staff were so nice
Loved everything about the hotel would definitely come back 100 percent
9.0
Everything!
Asked about air conditioning and door twice as neither were working properly. Requests ignored throughout the day until it was too late to do anything about it. Having the door open for a very short time in the evening meant mosquitoes entered and bit me leaving me with a hefty bill at the pharmacy and two scars from bite reactions!!
9.0
El hotel en general muy bien. La ubicación, las instalaciones y lo mejor el personal.
Por poner una pega aunque entiendo que todos los Todo Incluido funcionan igual, no entiendo como los huéspedes que más pagan están sujetos a unas normas de peor calidad. Me explico, no me daban café de cafetera normal en el bar, tiene que ser de máquina. El alcohol es de pésima calidad y está limitado a 4 cosas, en mi caso tuve que beber Ron blanco porque ni siquiera había Ron dorado aunque no fuera de una primera marca. Creo que esto merma la calidad del Todo Incluido.
4.0
Location was central to the main centre of the town. The staff were pleasant and dealt with any queries or questions we had during our stay. The hotel was very modern (but actually felt quite soulless too as a result).
Food was dull and the same each day. There was very few choices for a vegetarian and food labels were not in English so never really sure what was available. There was soya milk at breakfast but was generally disappointed. The AI guests (which we were) had to pay to hire plastic beakers for our drinks (the money was refunded but it really wasn't necessary. When we questioned this charge they said they didn't want the beakers lost). There were no snacks available during the day although we were satisfied with the 3 meals a day, they did advertise snacks which we never found. Also the bar closed for AI guests at 11pm which seemed poor service as other guests were able to continue to purchase drinks at the bar. The bedroom was very, very small. Difficult to move around even with the most able of people.
5.0
zu Fuß ziemlich alles im Nahbereich zu erreichen, Strandnähe, abgeschrankter Parkplatz allerdings am Abend bereits ausgelastet und maximal 8-10 Autos Platz, Sauberkeit und Freundlichkeit. Einfaches Frühstück
unser Zimmer im 2. Stock Nr 225 direkt über dem Eingangsbereich und der Gastro-Terrasse. Urlauber/innen glaubten um Mitternacht, sie wären ja alleine im Urlaub und schrien und lachten ziemlich lautstark. Bei geschlossener Terrassentür erträglicher, dafür warm und stickig. Klimaanlage zwar in Ordnung aber bläst natürlich ins Gesicht. Frühstück könnte etwas abwechslungsreicher sein.
8.0
El bufet
La habitación olía muchísimo a humedad
4.0
Is very close to a nice beach
Shower didnt work properly, we talked with the reception nothing was done, air-conditioning very week, almost no plugs for charge.
7.0
it’s fantastic location
My partner got questioned by security at night on two occasions and was told police would be called as he was not in this hotel despite us checking in together on the night we arrived.
10.0
Comfortable
Distance from strip
8.0
The hotels location was excellent and extremely safe for us group of girls. The security guard was so friendly and made sure we got home safely. The pool and lobby was so beautiful and modern I will miss it a lot. They were overall really relaxed and we didn’t get any complaints like other hotels our friends were staying in. I would really recommend for friends holiday!!
My room didn’t get cleaned for a whole week and I didn’t get clean towels which is partially my fault because I was sleeping in late but one of the days I explained we were literally about to leave and they refused to clean our room. Also we had to pay extra money for a fridge and safe which I thought was a bit unfair.
7.0
The hotel was clean and comfortable, the breakfast was very good. Towels and bedding changed frequently.
The pool area and the pool itself was great.
The location was superb, very central for restaurants shops and the beach.
We stayed 10 nights. We found the hotel to be so very noisy during the night, we had to complain many times. This was due to extremely noisy neighbours, shouting, music playing (from 11pm-01:00 am and beyond). Reception usually managed to get them to tone it down- eventually. But our sleep was interrupted constantly.
We asked a few times if we could change rooms but whoever was on duty always made an excuse why we couldn’t, continually asking us to come and ask again the next day, but they never agreed to move us.
So we gave up and had to suffer every night, which could have been avoided quite simply by a move of rooms. The staff don’t seem to think it’s a problem but it was for us.
Also had to pay if you want a fridge in your room and if you want use of the safe, both should be included in the hotel price.
3.0
Staff were helpful
1. Air conditioners were not powerful enough - bedroom unbearably hot
2. Food in restaurant disappointing
8.0
The location,within walking distance of restaurants/pubs.just around corner from  taxis/buses stops. Which is handy for Magaluf/palma.
8.0
the location was great and staff very clean hotel
i thought the price of a room only for a week at 850.00 was a bit expensive it was a small room
10.0
Breakfast was good, the beer on tap is excellent and there are plenty of comfortable places in the courtyard for sunbathing.
The only bedding provided was a thin duvet. In a climate like Mallorca in the Summer the only bedding needed is a single sheet. The duvet was too hot and required the use of air conditioning to keep at a comfortable temperature. If I was given the choice of using a sheet and a duvet, I would have used the sheet, which is far more environmentally friendly. I'm sure the decreased use of air conditioning would also prove economical in the long run. I wonder how many nights of not using airconditioning would pay for the extra cost of a sheet.
10.0
Parking
Cleaning every day
8.0
Great location. Breakfast was good.
Rooms are small but clean.
5.0
its close to the beach
breakfast selection is pretty good
staff in the restaurant are very friendly
IT’S NOISY. the balcony doors are not very soundproof so you can hear ALL the drunken antics in the middle of the night. you can also hear them walk through the corridors past your door.
found quite a few hairs on my bed
can hear flushing when the room above you used the toilet
can hear the room beside you plugging charger into wall reception staff not very attentive
10.0
everything down the rooms staff and plenty snack drink and restaurant
everything was perfect
7.0
The hotel was very clean great location lovely staff, very comfortable bed.
The noisy guests next door 🤨🤨
9.0
the hotel was spotless. good food , good location. much more than I had expected.
the all inclusive didn’t start till 5 pm on arrival day . then finished 11 am on departure day . we did not get 3 full day’s meals . that’s not what we had booked .
8.0
The best thing about the hotel was the location, very close to a fantastic beach and shops and places to eat. The staff were also fantastic always smiling and ready to help. Excellent choice at Breakfast
The room although was comfortable it was small and felt a bit cramped.
9.0
The hotel is so clean staff constantly working to keep it nice and fresh, pool area is lovely with nice views of the beach and cabanas to hire. Reception staff were very friendly on arrival we checked in quickly and efficiently.
The room was a little smaller than I hoped with a terrible view onto bins and the back of another hotel. No fridge in the room either.
10.0
Staff. Amazing .Got free fruit as a frequent visitor..Just so fantastic.
9.0
Very comfortable beds, staff were very helpful, location and pool facilities were excellent!! Super handy to shops, food spots and the beach!
Personally would have appreciated some allergen info on breakfast items as I have a dairy intolerance, but I was still able to make do.
Also would have liked a fridge/kettle in the room but again this wasn't a big deal and didn't ruin our stay by not having these.
8.0
the property
fire extinguishers
10.0
Staff. Surprise fruits in room. They are amazing
8.0
Had a lovely relaxing four day break here.
The hotel is in a central location, lots of bars, shops and restaurants nearby and just over the road is the beach too.
The bar and pool area are lovely, the restaurant is spacious with an outside area for dining. Plenty of choice food-wise, we had half board but you have the option of paying €22 to upgrade to an all day alcohol package/€38 for all day food/alcohol package. We bought the alcohol package for one day but the only thing worth drinking was the wine or beer so we didn’t bother again.
Property is smoke free, designated area for smoking too.
Rooms basic but nice.
There is a little Saturday morning market which we stumbled on, a 10 minute walk, just turn left outside the hotel and head straight up the road.
Santa Ponca is a lovely little resort and this hotel is ideal, would definitely consider staying here again.
Walls are very thin, can hear the people next door to you, only one plug point in the bedroom.
FAQs
How much does this hotel cost compared to others in Serra de Tramuntana?
The average price for a rental in Serra de Tramuntana is £174 per night. This rental is £46 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at HM Isabela-Adults Only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at HM Isabela-Adults Only. Enjoy the water!
Is HM Isabela-Adults Only pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at HM Isabela-Adults Only?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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