voco Saranac Lake NY - Waterfront, an IHG Hotel
4.1
Excellent(679 Reviews)Hotel in Upper Saranac Lake, NY
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in Saranac Lake, 14 km from Lake Placid, voco Saranac Lake NY - Waterfront, an IHG Hotel offers accommodation with a fitness centre, free private parking, a shared lounge and a terrace.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Fireplace
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Upper Saranac Lake, NY
Available Rooms
Standard King Room
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room
Beds not specified
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Room
Beds not specified
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Queen Room with Two Queen Beds and Lake View
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(679 Reviews)100% verified reviews
4.1
Room was nice
Felt cost was higher than other hotels nearby without getting anything added. Also first time i ever had a $100 dollar hold on card when checked in for damage or incidentals. Hopefully that was not charged. Also no swimming in lake near hotel.
4.1
Établissement neuf chambres spacieuses
Vue sur lac plaisante
La propreté est a revoir, service très inégal.
Le menage des chambres consiste a faire le lit quand ils y pensent et vider les poubelles.
Pas d’aspirateur ni de poussière de faite ni nettoyage des cabines de douche.
Le sol de la piscine sal dès le matin, même en tongues cela ne donne pas envie.
4.1
The property had everything going for it. It’s right on the water. It’s easy access to the town.
The property can only be as good as the people running it. Right from the start you could see there there wasn’t someone watching over the details. We arrived, no one offer assistance with our luggage. A dead flower arrangement was on display in the lobby. The next morning the water in the entire hotel and restaurant had been turned off. We couldn’t take a shower or bath and had to go have breakfast in another hotel. The staff acted like this was a typical experience. It was stunning. Another hotel would be offering to comp the room, would have made arrangements, would have been tripping over themselves to apologize for the inconvenience. Not here. Nothing. I honestly wanted a refund for the whole stay. The rooms were dreadful and depressing. Horrible inexpensive vinyl covered furniture, little art of decoration. Nothing warm. Nothing pleasant. The bathroom had these awful motion detectors that would come on in the middle of the night when you get up in your sleep. It was dreadful.
4.1
The hallway smelled like marijuana . They should put no smoking anything signs up or have sensors that go off when people smoke weed,
4.1
Great location, excellent facilities, wonderful full breakfast with lots of options; wished I had booked for longer. Will definitely return.
4.1
As instalações são ótimas, muito limpo e confortável. Tem uma vista linda e uma piscina térmica que as crianças adoram, além de sala de fitness. Fácil de estacionar. Restaurante no Hotel.
A água da piscina ou era muito quente (da hidromassagem) ou muito fria (da piscina) e o local era muito barulhento (se tivesse crianças na piscina). O restaurante do café da manhã parecia um pouco abandonado, talvez porque baixa estação. Mas fomos muito bem atendidos. A cidade de Saranac não tem muitas atrações. Mas fica perto de Lake Placid.
4.1
All
It was fine
4.1
Location, clean product, great bar and extremely kind staff.
We were 4 in the room. The toiletries weren’t sufficient for all. But we did not bother asking either.
4.1
Great location close to Lake Placid.
Room was nicely decorated, clean, and good size.
Enjoyed the lobby with fireplace to relax and have a drink with friends.
A television in the lobby meeting area would be a good addition.
4.1
Location
No microwave
4.1
The room was large and clean. The hotel has a private parking. It is very close to the Saranac town centre, where you can find lots of options for dining. The lake by the hotel is a nice bonus :)
Given that breakfast is not included in the price, I think this hotel might be a bit overpriced.
4.1
Odessa a check-in was very friendly! Logan the bartender served me well! I was in a third floor room on the corner, had two nice windows.
The staff was young and somewhat inexperienced, but that's typical for Saranac Lake. There was no snow for Christmas, but that wasn't the staff's fault...
4.1
Staff was awesome, clean room
I wish you had coffee in lobby in mornings
4.1
The property was nice and clean. The pool was warm and the hot tub relaxing.
Small parking lot made parking a midsize SUV challenging.
4.1
Ontbijt keuze uitgebreid ven heerlijk
Zwembad had heerlijk warm water bad!!
Ligging aan de weg
Lounge/ bar ongezellige verlichting.
4.1
We did eat out
4.1
How close to the MTNs and other attractions
Restaurant was not connected to main building,
4.1
Sehr schöne, moderne saubere Unterkunft in direkter Seelage. Wir haben uns sehr wohl gefühlt und konnten von dort aus den Nationalpark sehr gut erkunden.
4.1
The room had a great view of the lake. The place had a cozy lobby with lake view, a nice small gym with modern gear, a small indoor pool. The cleaning staff was friendly.
The staff at reception was not helpful with information on walking and hiking trails in the area. The restaurant / pub staff was absolutely unfriendly and disorganized and it took very long to get average food although the place was rather empty. Expensive for off-season.
4.1
The room was spacious and overlooked the pretty lake. Had fire pits and chairs to enjoy the view and nice walking path. Convenient onsite restaurant with decent food.
Lobby staff could have been friendlier.
4.1
Views were amazing.
Two weddings, two nights, back to back. NO WARNING. Loud music, bad parking, shower wouldn’t drain, AC wouldn’t stay on.
4.1
מלון מכובד, מעוצב, מרווח ומטופח. חדר מקסים וגדול. מיטות נוחות מאוד. מיקום מושלם לשפת האגם בצמוד לפארק העירוני. מסעדת מלון חביבה . מקלחת מעולה ומרווחת, כולל חומרי טיפוח ברמה גבוהה, מגבות עבות ורכות. ממש חדש הכל או מאוד מאוד שמור. בקבוקי מים וכובע למקלחת. עלות / תועלת. מצוינת!
הסמיכות לכביש הראשי מחייבת לסגור את הדלתות כי מאוד רועש בלילה. ( אולי לבקש חדר שפונה לאגם ) . חרקים מעופפים רבים, לקח זמן עד שניצחנו אותם...
4.1
cleanliness
quite
4.1
we were extremely disappointed the breakfast was not included in our extraordinarily high priced room.
The staff was very helpful with every aspect of our stay however they could not help with the rate due to being booked with BOOKING.COM. My wife who initiated the reservation remembers the rate being around $540 or 550. That was for 2 adults and 2 children under 4 yrs old. When I was making the payment, I also added a 3rd adult, and the rate went up to over $880! Over $300 for adding 1 adult??!!! Seems a little ridiculous ... are we supposed to not mention a 3rd adult and just have that person say without informing the hotel? You will not find us booking anything with BOOKING.COM in the future.
Paul Baker 585-943-5203 ... Rebecca Baker 585-771-0896
reasonable rate for a family visiting relatives in the area.
4.1
Location
4.1
The bed comfort was awful. Both my husband barely slept. The bed was hard and sunk. I’m 126lbs and I was submerged in the bed. We left the next morning.
4.1
Beautiful and clean
There was a restaurant on the property but food wasn’t great. It would have been nice if they served breakfast in the lobby like most hotels
4.1
Accommodations were exceptional!! Perfect location, in the middle of it all! Great place to relax and unwind after a long day of site seeing!
Nothing! Staff and accommodations were amazing!
4.1
Large and comfortable room, responsive staff, hot tub
4.1
It is quiet and beautiful!!
All most fine except more fitness facilities needed.
4.1
The hotel is beautiful and clean
No coffee in the am
4.1
Hotel and lake view are beautiful. Convenient location within walking distance to town. Boathouse Restaurant and Bar was nice. Food was good and service was great. Loved the wood floors in the rooms and the decor is lovely.
Our bathroom was very small and a barn door or a pocket door would be a better solution so 2 people can fit in the bathroom together to get ready. We continually had to close the door to get move between the shower to sink and toilet area. Also the shower is very tight especially with the handicap bar so close to where you have to stand to be under the shower head.
FAQs
How much does this hotel cost compared to others in Upper Saranac Lake?
The average price for a rental in Upper Saranac Lake is £269 per night. This rental is £172 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at voco Saranac Lake NY - Waterfront, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at voco Saranac Lake NY - Waterfront, an IHG Hotel. Enjoy the water!
Is voco Saranac Lake NY - Waterfront, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at voco Saranac Lake NY - Waterfront, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.
Explore similar vacation rentals in Upper Saranac Lake
Explore all rentals in Upper Saranac LakeUpper Saranac Lake travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World