Lisbon Best Places - Rooftop
Apartment in Lisbon
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this apartment rental
Set within the Areeiro district in Lisbon, Lisbon Best Places - Rooftop has air conditioning, a balcony, and quiet street views. Free WiFi is offered throughout the property and private parking is available on site.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Family friendly
Map of Lisbon
Available Rooms
2 Single • 2 Sofa • 1 Queen • 2 Single • 1614 ft²
Sleeps 10
+
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews4.0 / 5.0
Lovely view, everything in the kitchen, comfy beds.
Elevator wasn’t working at the time we stayed, but owner apologised and let us off some money.
1.0 / 5.0
It is a nice flat that is close to public transport and can fit comfortably a family of 8
The property manager allowed us to check in earlier, which was nice. The flat overall is not bad, but after spending some days you can clearly see that it is really in need for some proper maintenance: some door knobs were loose and failing all the time, the shower were also loose and kept failing when someone was taking a bath. The toaster was not working. The washing machine door was broken (it trapped our clothes there for 2 days, and after the manager had to force it to open it). But the worst part was the heating, since the central heating was not working, we had to rely on 2 ACs from the rooms to heat the entire apartment, which was far from ideal. So we were really cold most of the time. There was also insufficient towels and toilet paper .
Lastly, during check out (which I must admit we were 1 hour past our check time time - since we had 2 small children with us and a lot of luggage) when the property manager stormed into the flat and was really rude, yelling that I would have to pay the late check out fee. After we left they didn’t returned the deposit back in the agreed time nor replied to my messages. So I had to contact booking’s customer service in order for him to reply (btw the booking employee also mentioned that he was rude to her). After that the manager started to send pictures from the house that did not represent our stay (for example he sent a picture of cigarettes on the balcony’s floor, but nobody actually smokes). After carefully reading other reviews here you can clearly see that this is a pattern.
We have stayed in many other properties in Portugal and elsewhere and this was by far the worst experience. They are very financially driven and don’t care much else for the rest.
Booking should really re-think about keeping this property advertised
5.0 / 5.0
La ubicación del apartamento es muy buena. Está cerca de cafeterías y restaurantes. Tiene una estación de metro muy cerca. El apartamento es muy cómodo, espacioso, y la dotación es muy completa. La limpieza es excelente, y el personal muy agradable y servicial.
La calefacción era un poco ruidosa, y bastante lenta, pero por lo demás todo genial.
4.5 / 5.0
Het hele appartement was top! Schoon en alles wat je nodig had was er. Muv van badartikelen, maar die hadden we zelf bij ons
Als ik dan toch iets moet opmerken de situatie in parkeergarage. Deze was erg smal en met een grote auto moeilijk te manoeuvreren.
4.5 / 5.0
Casa confortable, amplia, con plaza de garaje la estancia fue excelente.
0.5 / 5.0
Apartment was clean, located close to the metro
Andre, the host requested €300 deposit without explaining what exactly it was for. We assumed it would be for actual damage or lost keys etc, however upon checkout, Andre tried charging us €20 for cleaning towels, €20 for cleaning bedsheets, €50 for allegedly leaving windows open for 5 days whilst leaving air con on (impossible to prove) among a few other charges, totalling €130. He sent a low quality collage of images explaining these charges including showing open windows and doors, however we made sure to close all before leaving.
After trying to chase up with Andre for the days following to question these false claims, he stopped responding completely.
The booking states that security deposit will be refunded within 7 days, however after 12 days and chasing up multiple times, I still had no response.
I had to contact customer service multiple times to get this issue resolved, booking.com was fantastic with helping me. It looks like other people have had similar issues with security deposit, and each time, Andre responds to the negative review with snide, arrogant remarks to discredit the reviewee.
I hope that this review may make others think twice before dealing with the headaches that come along with renting this property, even if the property itself is quite nice (except air con not working in 2 rooms)
4.0 / 5.0
A really spacious apartment which is perfect for a group of upto 8 people. The place is easily found but you have to check the instructions especially for the leave of the place, since it's upto you to take out the trash.
There's everything you need in the kitchen and the beds are really comfortable.
300€ deposit is a lot especially considering the apartment has gone through a lot of use. Some handles are missing, central AC isn't working so you have to use the external ones that are 1 downstairs and 1 upstairs. Lights on the stairs aren't working and the second bathroom is accessible only through the upstairs bedroom.
4.5 / 5.0
It was spacious and comfortable.
nothing
4.0 / 5.0
The unit itself is in great shape, nicely renovated .
The location and entrance to the parking lot are tricky to find. As a result gaining access to the parking is a bit of a nuisance as you need a key fob, which is located inside the lockbox on the unit door. Receiving emails while on the road a few hours prior to arrival makes things a bit stressful. The unit and communication appears to be managed by a third party and as a result - no comm occurs other than electronic.
There were no written welcome instructions provided for any of the devices/appliances so you are on your own. Each of the 3 bathrooms only had one partial roll of TP and the towels are scarce. But overall the unit is quite nice, it’s the details that are missing.
3.0 / 5.0
The apartment is very spacious, clean and modern. It has a lot of light. It is perfect for a large group or a big family travelling to Lisbon. It is very conveniently located near supermarkets and the metro station. You can quickly get into the city, to the train station Roma-Areeiro in order to go to Sintra as well as to the airport.
Initially there were only towels for six people while we were seven. After asking, we got one more bath towel but no hand towel. There were no floor mats in the bathroom, so it was very slippery. I asked if we could have some but we didn’t get any. The toilet paper provided was minimal, three rolls for seven people. You are required to bring the trash down to the garage on your last day, but I think that should be done by the cleaning service.
What worried me was that, in addition to paying the full price for the entire stay, you are required to also pay a deposit of around 20% of the booking price, otherwise you're not allowed to enter. I've never seen such a practice at any other hotel or apartment rental. The deposit is not blocked on your credit card like when you rent a car, but you have to transfer it to their bank account and so you have no guarantee that they will return it. They say that they will return it within 1-7 days. In my case it took 10 days until they returned it and after I had sent them a reminder about it.
What I found the most irritating, though, was the whole communication with the owner, which happens entirely via the chat function in booking.com. It consists of a lot of long automated messages, which makes everything feel very impersonal. E.g., they address you with the general "dear Mr/Ms", they contain general information that doesn't apply to you, and you also get messages like "please pay the city tax", but they don't say how much, because the message is general and not specific to you. This made me feel like I’m talking to a machine. Their messages were sometimes also rude. When I asked for something, they’d say “I already told you that” or “yes, it seems you don’t understand”, etc.
Generally, what I didn’t like is how impersonal everything is. You never meet anyone, there are no photos, messages are all general. I felt like the owner cannot be trusted. Would I really get my deposit back?
4.5 / 5.0
The manager of the property had left vouchers to use in the cafe on the ground floor where we got discount on breakfast roll and coffee. The cafe owners are very friendly, a great start to the day!
We were near the metro and train station plus the bus to the airport is at our front door, great when we had big cases.
It would be great to have a bath mat on the floor of the bathrooms to step out of the shower.
5.0 / 5.0
Super spacious, very clean and great contact with the landlord. There was some maintanance in the building which resulted in lack fo electricity on our last morning. Landlord proposed late check out so that we could take showers in the morning. Very friendly!
Everything was cool
4.5 / 5.0
just improve the check in
check in
4.5 / 5.0
I liked pretty much everything; clean spacious apartment, good sized bedrooms, great and very attentive host, lovely neighbourhood and metro station round the corner.
Uncomfortable mattress on the roof top bedroom
5.0 / 5.0
Add maps for the transportation etc
4.5 / 5.0
The Apartment is great, we were 8 people and we had plenty of space; rooms are comfortable and acommodate 2 people on each easily; kitchen is not very big, but very well equiped, and has a small laudry separated from the kitchen, which is great and not very common in Portugal.
You can access the building directly from the parking space, but there's no indication of which elevator to take from there - and the building is really big, so when we first got there we took the wrong elevator and ended up at the wrong apartment. My tip is to get the elevator to the ground floor, and then go from there. It's also charged 10€ per car u park, and u pay in advance - thing is I paid 20€ for 2 cars but only parked one, and never got my other 10€ back... so pay attention to that when u book it, only pay for 2 cars if u're absolutely sure u're gonna use both parking spaces.
5.0 / 5.0
very clean and nice house
some homeless are outside of the building
3.0 / 5.0
Modern building with nice furnitures
Check-in with prepaid deposits but cannot see the landlord if you don’t pay for it
4.5 / 5.0
The place is fantastic with excellent and easy access to the public transport. Quality of the furniture, size of the rooms, facilities and the overall vibe of the place was great. The entrance to the building gave a sense of security and quite a few shops nearby to buy small stuff like grocery etc. Overall would definitely recommend and great value for money with quality.
5.0 / 5.0
The place is great, we (7 pax) stayed at the apartment more time than expected because of the weather outside but we really enjoyed our time inside. Metro station is less than 2 minutes walking from the building.
It's very clean, spacious, room upstairs is perfect, living room is big enough as well and a high level of comfortness because we slept like babies.
Kitchen comes with cutlery, cleaning items and even filters for coffee machine.
Directions we got about self check-in were clear and concise. If you want to add an extra you pay for it, like 10Eur for each parking spot.
- Perhaps 300 euros as deposit is a big amount of money, but since you respect and leave the apartment as you found it, there is no problem. 72 hours after our check out we got deposit refund.
- If you are looking for a lively area, stay more downtown because this is more a residential one.
4.5 / 5.0
Great spacious apartment close to Lisbon's center, suitable for 2 families or a larger group of friends. Clean, comfortable, well equipped, on site parking which is a huge plus, no contact key collection and in close proximity to supermarket, bars, restaurants. Metro and bus just in front of the building, cafe downstairs (with breakfast discount for guests) and the host is nice and super helpful/responsive.
A coffee machine would have been much appreciated by us as we are super early morning people when nothing around was open. Also a 2nd key would be useful for larger groups that might not have exactly the same schedule
5.0 / 5.0
Everything was great
Super easy check in and out. We were provided very detailed instructions . We would love to stay here again.
3.5 / 5.0
I had to ask for arrival details, how to get in, where the wifi was etc. Not proactive BUT... very responsive when I had questions. NO COFFEE MAKER / NESPRESSO MACHINE TO BE FOUND.
5.0 / 5.0
What a great property! Clean, spacious and in a great location!
5.0 / 5.0
location and size of the property
the shower, the water comes out
4.5 / 5.0
The location was good.
Lots of eateries and convenient shops around.
The staff member who checked us in was friendly and helpful.
They were kind to let us keep our luggage after checkout for a few hours. Will return.
4.0 / 5.0
That there was a lot of space. Easy to use the subway to get to the city center.
4.5 / 5.0
modern and nice apartment. Great location close to metro, bus station just in front of the building.
Helpful host.
It is hard to find anything as we were satisfied there. The only thing that would be highly appreciated is air conditioning- but for your stay it’s solved already
5.0 / 5.0
The great treatment and attention.
.
2.0 / 5.0
Good size rooms
Owner didn't return full deposit and didnt give a reason. Ignored my WhatsApp messages
FAQs
How much does this apartment cost compared to others in Lisbon?
The average price for a rental in Lisbon is £63 per night. This rental is £5 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Lisbon Best Places - Rooftop. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lisbon Best Places - Rooftop pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lisbon Best Places - Rooftop?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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