Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel
4.3
Excellent(267 Reviews)Hotel in Hoffman Estates, IL
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Hoffman Estates, 49 km from Six Flags Great America, Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel provides accommodation with a fitness centre, free private parking and a shared lounge.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hoffman Estates, IL
Available Rooms
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Beds not specified • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King or 2 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(267 Reviews)100% verified reviews
4.3
Very clean and hygienic rooms ..as well as spacious and well equipped rooms
The free breakfast was awesome spread
The distance to downtown …in case you feel like driving to downtown
4.3
Location was nice and very affordable
Room wasn’t very clean ( stained sheets, hair in shower, room smelled) and tv didn’t work.
4.3
The breakfast was really good and the pool was nice sized.
The pool was a bit unclean, which is understandable.
4.3
Very clean and updated. There was a nice pool and work out area. The lobby was large and had lots of options for seating. There was a nice selection of drinks, both alcoholic and non-alcoholic for purchase. The workers were extremely helpful and very friendly.
No hot tub
4.3
very close to everything. very clean and nice staff. breakfast was amazing in the morning!
not a lot of parking spots
4.3
Very clean, nice staff, location
I will first say I was traveling with my child and this was Not really the hotels fault but we Couldn’t believe the Absolutely rude/loud hotel guests on the 4th floor we were staying on. Slamming doors and allowing young kids to run around like a playground while the parents did nothing. So much for a good rest.
4.3
I was not satified with my stay at all. The staff attitude was horrible. Most of the issues came from the Supervisor Deanna. My bed was not clean. There were stains on the sheets and blankets. When I pointed out the stains and issues to my room, Deanna stated that all stains does not come out of clothes when you wash, don't you experience that at home. That is very unprofessional to tell a paying customer something like that. When the sheets were peeled back even more stains were on the other sheets. I had to be moved to another room, which was not suggested by the supervisor. I had to ask her how she would resolve the issue, whether it was to change the linen or switch rooms. Once I switched rooms, the staff entered my room without permission while I was out of the room. I didn't have a rolling chair in my room, but when I came back it was in there. Not sure if my belongings were tampered with or not. Deanna even goes as far as saying she don't have 1 extra garage bag for trash when I called the front desk, however when I asked another staff member it was given to me at the front desk. Upon checking out a staff member was trying to type my complain, Deanna stopped him and stated that she would handle it, only to write it on paper. Which can be thrown away. She refused tp give me the owners information. She stated that she would call the owner herself. Not sure if that even happen, because most of the complains were about her customer service and demeanor.
4.3
Sheets, we're dirty
4.3
Breakfast was good, and the cooking staff.
I was disappointed in the misleading verbiage of the purchasing of rooms. when we purchased our room we were under the impression that we were getting a suite that had two conjoining rooms to accommodate 5 people. 3 being men and 2 women. The paper said 2 bedroom suite, but when we got there it was 1 room with 2 beds and a couch and they called that a suite. If we were aware of this fact we would have never purchased the room and looked elsewhere. we ended up having to pay an extra 800 dollars that night for another room so we could have a separate room for the 2 women in our group. that was very disappointing and stressful for everyone especially because some went on a budget.
4.3
It was exceptional, will definitely come back!
Nothing
4.3
The room and bathroom were so clean they looked brand new. The bed was incredibly comfortable. The rooms have all necessities including spotless microwave, Keurig, and mid- size fridge. Spacious and cozy decor!
I liked everything!
4.3
Cleanes and comfortable
4.3
The rooms
All the stories
4.3
Omelets and meat were very tasty. Location of the hotel quiet.
Wish there were some bacon, and fruits like watermelon or strawberries available.
4.3
Very friendly and helpful reception staff. Had an issue (see review below) with the first room I went into and reported immediately to reception. He went with me to check and offered the next room, which was relatively smelling and looking freshly cleaned. Also helped me sort out the wrong name in my IHG membership registered by the receptionist at another IHG hotel where I stayed days before.
First thing I noticed when I came in the room was the unpleasant smell of a room not cleaned/ well-ventilated/ bedsheets not changed. Bed looked like it was made but appeared/ smelled to be unchanged (not fresh). Carpeted floor in front of the elevator has a strange bumpy area which gives one the feeling of tripping over while stepping into the elevator. Limited/ less generous breakfast selection compared to previous IHG hotel I have stayed in. Menu did not change for 2 days, might be worthwhile to change regularly for those staying longer than 2 days :) Old carpet & ventilation system need an update.
4.3
The pool was great for the kids with a great breakfast selection! The hotel was clean and had comfy and clean beds.
The pull out couch didn’t provide sheets or a comforter with it and the staff “couldn’t find” sheets for it. The pool was also very cold
4.3
maintenance walked into my room and used a key without my permission. As a women a man walking into my room while asleep was a very scary experience, especially because I was not clothed. All the hotel did was give the man a talk and gave me 500 reward points when my safety was at risk.
4.3
Very nice place everything liked
4.3
good location
website isn’t updated, only allow pets less than 25lbs, staff was rude & could not accommodate. please update your website so no more young female solo travelers get abandoned in a new city.
4.3
The breakfast was good. My wife had no complaints. The front desk rep on the 2nd day was amazing! She was very friendly and personably, not with only me and my wife but also our 4 yr old. She even threw some jokes in when we came back with coffee and didn't bring her any! We liked her a lot! The bed and blankets were very comfortable and I got a good night's rest.
There were multiple stains on the floor and what appeared to be a "love" stain on the couch cushion. I tried to call the front desk multiple times to let them know (so I wouldn't be held responsible) and no one answered. I could have went down to the front desk but the guy that checked us in wasn't friendly and I was very tired from the long drive.
FAQs
How much does this hotel cost compared to others in Hoffman Estates?
The average price for a rental in Hoffman Estates is £81 per night. This rental is £10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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