JW Marriott Hotel Monterrey Valle

4.4

Excellent(193 Reviews)

Hotel in Monterrey

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Situated in Monterrey and with Obispado Museum reachable within 4.3 km, JW Marriott Hotel Monterrey Valle features a garden, non-smoking rooms, free WiFi throughout the property and a bar.

Amenities

Pool

Air conditioner

Internet / Wifi

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Monterrey

Nearby attractions

Estadio BBVA

11.2 mi

Mexican History Museum

5.3 mi

Museo del Acero Horno 3

7.7 mi

Monterrey Baseball Stadium

8.4 mi

Available Rooms

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 882 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1851 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

JW Marriott Hotel Monterrey Valle

££££

4.4

Excellent(193 Reviews)

Hotel in Monterrey

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Situated in Monterrey and with Obispado Museum reachable within 4.3 km, JW Marriott Hotel Monterrey Valle features a garden, non-smoking rooms, free WiFi throughout the property and a bar.

Amenities

Pool

Air conditioner

Internet / Wifi

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Monterrey

Nearby attractions

Estadio BBVA

11.2 mi

Mexican History Museum

5.3 mi

Museo del Acero Horno 3

7.7 mi

Monterrey Baseball Stadium

8.4 mi

Available Rooms

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 882 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1851 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.4

Excellent(193 Reviews)

100% verified reviews

5.0

Jul 2024

Excellent location, excellent staff, beautiful accommodations

Relaxing

Nothing

3.5

Jun 2024

Pay for the location, not for the service...

The breakfast was superb, with local cuisine options. The location is wonderful and splendid for a night walk. During the weekend it was full, and the restaurant options around are superb! The location is the best...

Customer service is quite slow, apparently, they lost my laundry twice, but no one told me the truth until I got really upset and demanded for a fast solution. One day they forgot to change the towels, and in a different day they didn't left any towel, which shows inconsistency in the service provided. All in all, for the price charged, it lacked the extra you are paying for.

5.0

Feb 2024

buena ubicacion

todo

nada

1.0

Jan 2024

I really feel I got cheated. I wasn’t sure if the sheets were clean. Awful feeling.

Interesting location.

There was a stain on the sheets of one of the beds that was there on arrival but I didn’t see it until I laid down. I slept in the other bed but left those stains uncovered for the cleaning staff to see expecting the sheets to be changed but when I returned the bed was made up again with the stains left in place but covered up again. At that point I felt that I might be sleeping in someone else’s bed. I asked the cleaning staff for coffee for the coffeemaker but none was put into my room. Breakfast was a disaster. The coffee was awful and there was no cream. Only Coffee Mate. Major hotel line with elevated charges, not the service one expects. The menu choice I took was the Regiomontano breakfast that had small bean and avocado offerings. The taste of the food was not good as one would expect from the Marriott company. Very disappointed. I have included a picture of the bed stain, the in room coffee selection and of the generous breakfast in this survey.

4.5

Dec 2023

Excelente lugar de negocios

Excelente

5.0

Dec 2023

Bien

las habitaciones

la poca reacción de enviarme una factura, tardaron más de 20 días para enviarmela, por que estuve presionando

5.0

Oct 2023

Perfecta ubicación!

Ubicación, diseño de los espacios, servicio

Nada

4.0

May 2023

Very good

Clean

Noise

4.0

Dec 2022

great staff despite the few hiccups in communication

staff

Lack of communication. We did not have water for 2 -3 hours and although they knew about this when we checked in they failed to communicate this.

4.0

Dec 2022

very nice stay

nice & clean hotel, breakfast buffet amazing, very nice location in San Pedro

the lunch and dinner menu wasn’t so amazing as the breakfast buffet

4.0

Jun 2022

Very good

Comfy bed, lush interiors, great breakfast

Dirty pool, no pool side service.

4.0

May 2022

Not for romance more for business

No staff in the Pool. Not enough hot water

No había agua súper calienta para la regadera

3.0

Apr 2022

Great location but beware of noise at night. Our kids could not sleep because of party goers.

Great location. Good restaurants. Cool design.

There was too much noise at night, a large group of party goers were also staying in the same floor. I respect other people have fun, however noise was so loud across hallways and within the hotel rooms at 3am that our kids had a hard time sleeping. I called reception to complain however they were not able to find a solution. I was really not expecting such a bad sleeping experience in this hotel.

5.0

Jan 2022

Exceptional

They dont have SUV trucks readily available

4.5

Jan 2022

excellent attention to detail thanks

very organized staff pay attention to detail

1.5

Nov 2021

It was ok, but definitely it wasn't as special as I wanted it to be. Wouldn't recomend it

Rooms are new and clean. Thought through and very modern.

Service is horrible. Didn't bring to the room champagne that I pre ordered, didn't ask for a deposit at check in and were chingando until 11pm to go downstairs to pay, because their terminal didn't work, blocked the card meanwhile and they only have one wine opener in the whole hotel, so couldn't even open wine which we ordered at our convenience. Oh and mini bar was empty, so couldn't even grab a drink.

4.0

Nov 2021

Management has to learn!

Location is very good and people very friendly.

The hotel is new, but organization as well. Management needs improvement. Waiters and staff are very friendly and the chef seems to be great. But to wait for a breakfast or food more than 1h is unacceptable in a 250€- place. (Same experience in 5 days!!). The nice outside pool should be not restricted to use morning and evening.

5.0

Nov 2021

Great stay

the food was amazing, the room clean and nice

4.0

Oct 2021

Great Location, very good hotel

Two negative points: firstly, service in the restaurant was generally good but on occasion was haphazard, patchy and slow. Secondly the reception / lounge area has this strange, tuneless "muzak" playing continuously. I found it intrusive and irritating and detracted greatly from what was a comfortable lounge area.

So many things to like about this hotel. The staff were friendly, welcoming and helpful. The hotel facilties, cleanliness, decor were first rate. The location cannot be faulted. The bedrooms are of a good size (although would benefit from in room tea & coffee provision) with an extremely comfortable bed and a fantastic shower. The restaurant menu was good and the food quality outstanding. May seem strange to say this about a hotel in Mexico but the pizzas were outstanding! Could perhaps do with a few more regional dishes on the menu.

FAQs

How much does this hotel cost compared to others in Monterrey?

The average price for a rental in Monterrey is £64 per night. This rental is £3 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at JW Marriott Hotel Monterrey Valle. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Hotel Monterrey Valle. Enjoy the water!

Is JW Marriott Hotel Monterrey Valle pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Hotel Monterrey Valle?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and hot tub or spa.

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3.9

Good(1,208 Reviews)

Novotel Monterrey Valle

JW Marriott Hotel Monterrey Valle

Hotel in Monterrey

Reasons to book

About this hotel

Amenities

Map of Monterrey

Nearby attractions

Available Rooms

JW Marriott Hotel Monterrey Valle

Hotel in Monterrey

Reasons to book

About this hotel

Amenities

Map of Monterrey

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Monterrey?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Hotel Monterrey Valle pet friendly?

What amenities are available at JW Marriott Hotel Monterrey Valle?

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