Riu Emerald Bay - All Inclusive
Resort in Mazatlan
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Facing the beachfront, Riu Emerald Bay - All Inclusive offers 5-star accommodation in Mazatlán and features a garden, shared lounge and restaurant.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Mazatlan
Available Rooms
SUITE FAMILIAR SUPERIOR VISTA JARDIN
1 King • 904 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
HABITACION SUPERIOR VISTA JARDIN
2 Double or 1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
HABITACION DOBLE VISTA AL MAR
2 Double or 1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
SUITE JACUZZI VISTA AL MAR
1 King • 624 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
HABITACION FAMILIAR VISTA AL MAR
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
8.0
The hotel is away from the Malecon and has a nice beach access
The food wasn't good. Even at the restaurant. And being so far to the city taking an uber to get dinner adds up. You can't swim in the ocean - I wish someone told me upfront. Also there was loud music every day outside of the hotel.
5.0
pools
rooms are old and smell very bad, my view was a rooftop, hot lobbies and was told every room had a ocean view.
10.0
cleanest staff very friendly
nothing everything was great
1.0
the room
the food was not good. the sports bar food was disgusting you need to warm it up yourself in a microwave. the elevators take really long and no ac anywhere other than the room. our room ac broke. the toilet wasn’t flushing. the sink was clogged. the Pool water was super hot.
4.0
The location.
The elevators were super super slow and have not ac in them. They are very hot and with o air moving it makes it hard to be in there. It is not ok and people with certain health issues can suffer in those very hot elevators!
6.0
really nice facility
The staff was great
5.0
I like the view, the area more private, security of the facility, and rooms are clean and comfortable
1)Elevator feels the is not enough so many people, take me 30 to go to lobby from the 7 floor omos every time i use,
2)pool need to some one move the people, bars pool people stay drinking for 4 to 5 hours never get out to go to the bathroom I don't know if they can holder the long,
3)kids pools olso stay to long on the water some kids wearing diapers with number 2 package already
4) need more stores to buy souvenirs good liquor because that one they give us is the cheapest liquor
7.0
variety of pools
sheets were dirty
food was not a resort level poor quality only quantity
building had no a/c only in the rooms and was old..
restaurants had no a/c but one
not at all what I expected
1.0
Nothing was good
Upon Arrival, Rooms where not Ready. After checking front desk didn't give us any pool towel cards. The elevators didn't have any A/C. The wait time for an elevator was 5-10 min. Th3 food was horrible. The rooms don't come with any shampoo, cream, etc.
5.0
Elevator not good, ac not good, not very clean. Making big waiting line every where
Worst elevator
10.0
Everything was great on my stay, from the room to the views, the facilities, the beach even the food. We’ll recommend 😃
The only complaint that I had is the the beers in the room fridge were banged and dirty like they were taking out of the thrash. I complained at the lobby and they had them replaced right away
4.0
not enough elevators and the food was just Okay
8.0
The staff is beyond friendly and helpful!
The slow elevators. Waiting for half hour is ridiculous.
7.0
The beach and kids play area is awesome.
Staff was rude, wouldn’t take dollars, ny cellphone fell off the balcony and we reported but they refused to gove it back although we saw an employee pick it up. Food was not good at all...
9.0
Food was very tasty, location was perfect, staff were nice, our familiy is very impressed definitely will visit again.
The food in some restaurants were a little cold could have been better since we own a restaurant and the last day we were there at las tres islas restaurant for breakfast the workers i knew right away they were a little lazy we were almost done with eating then the drinks arrived didn't tell us were to sit showing other workers something in there phone etc... But besides that is was perfect.
1.0
Food
This hotel sucks no room service staff was rud ,,they gave us an incomplete room,,the lady in the front didnt gives a our change back
8.3
The Hotel is nice, super big, there are a lot of green areas and swimming pools, many options of food and bares.
My reservation was for a JUNIOR SUITE with ocean view and they gave us a simple room until 6 pm.... Also, front desk charged me Jr Suite price instead of normal room....
9.0
Food and service
It's a little far from city center
7.0
That it had a private beach
It was full. Too many people. And our room was in the new building which is a far far away walk everyday if you want to go out, there should be another entrance
FAQs
How much does this resort cost compared to others in Mazatlan?
The average price for a rental in Mazatlan is £95 per night. This rental is £12 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Riu Emerald Bay - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Riu Emerald Bay - All Inclusive. Enjoy the water!
Is Riu Emerald Bay - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riu Emerald Bay - All Inclusive?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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