Akzhol Hotel Almaty
Hotel in Almaty
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in Almaty, 3.8 km from Almaty 2 Train Station, Akzhol Hotel Almaty offers accommodation with a shared lounge, free private parking, a restaurant and a bar. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Family friendly
Map of Almaty
Available Rooms
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
2.9
Very bed property
Room is not good
2.9
die Zimmer waren sehr gross
Für den in der Beschreibung ausgewiesen indoor pool musste man extra bezahlen wenn man den als Hotelgast nutzen wollte. Auch sollte man für den in der Bescheibung ausgewiesenen SPA bereich extra bezahlen. Frühstück gab es erst ab 09:30
2.9
The bed was firm
Aircon did not work
Broken furniture
Dirty and broken shower and toilet
2.9
No
لا انصح به ابدا
2.9
dirty smoking rooms
2.9
far to city center. bed sheets were old. at night to much noise at the hall.not a real 4 star.
2.9
Don't stay
Don't wast your money
2.9
close to train station
close to small mall.
close to a cemetery 😅
good internet.
comfortable bed although bed sheet was torn and not clean but the mattress is fairly good.
water dispenser in entrance where you can fill in bottle with drinking water.
shower was very weak and like dropping water ,,, not strong enough to wash your hair or body. I asked them to fix it or change the room and they said they fixed it but still not good at all and they said all rooms like this with weak shower.
room was cold ,,, the heater was very weak I had to turn air conditioning on heat to warm the room.
room was dusty and leftover biscuits was on table.
tea cup was disgusting and dirty.
bed sheet was old and torn.
bathroom is a disaster,,,
walls are very thin,, I woke up at 5 am because of noisy room next to me.
no lift and no one help.
noise from train as well not only people in the hotel.
to summarize,, they are trying to save money but minimizing every thing including turning off lights in hallways and weaken the heater to save on their bills!
2.9
fair price, clean
location is not convenient, noisy because of close railway
2.9
The services
Need to ask for tea and water. Not readily available.
2.9
Interior
2.9
pls help us they colunt prepare our invoice yet. They said they will be sending to my business email but they didint send ?
my email :
[email protected]
Personel communication
2.9
Nothing
Dirty hotel, torn stale towels, smoky room, rude staff. Located between the railway and the cemetery. There is no elevator, I had to carry my suitcases to the third floor.
2.9
Not good .
Its not good
2.9
Nice hotel with everything traveller needs, ac, wifi and bar.
2.9
good
out site from city center
2.9
The receptionist was very helpful.
The bathrooms were not clean. The shower head was rusty, the tiles were infected by fungi, the room had a bad odour of cigarette smoke. The breakfast came very late.
2.9
Excellent I love every thing about the hotel I mean the staff,room and every thing 😀
During booking there was written that room contains Electric cattle but there was none
2.9
Nothing
My daughter wasn't happy.
2.9
Carpet had unpleasant odour.
2.9
The beds are organized whenever we come back to the hotel after having a tour around the city.
It is near Mc Donald's.
1. The day before we arrive in Almaty airport, I requested them to book a taxi from the airport to their hotel, they refused, to do that. They are the ONLY accommodation who REFUSED TO HELP US TO BOOK A TAXI FROM THE AIRPORT TO THEIR LOCATION. We are foreigners, we need their help but they are so UNHELPFUL. The result is, the taxi driver who brought us from the airport to that hotel asked 10 times the usual payment. Thaat is what I told them why I asked their help to book a taxi for us from the airport to the hotel, because airport taxis are extortionists especially if they knew that we are foreigners.
2. There isn't any complimentary coffee, sugar or tea or even water boiler, for us to have our coffee or tea in our room, that is the only hotel that DOES NOT HAVE COMPLIMENTARY coffee, tea and water boiler, but in booking.com website, they indicated there that they provide, which is liar.
3. The location is far from city center where the establishments, malls, shops are located,
4. This accommodation has no right to declare CANCELLATION FEES. They must give enough time for the guests to cancel without cancellation fees. Greedy of money when in fact the service and the hotel is not that good.
5. The rooms are not clean, check under the beds, you will see a lot of left over of some things and a lot of dusts. Whenever we leave ur room and tell the cleaners to clean, and when we come back, we still see dirt on the floor.
6. The swimming pools must be made free of charge, this is the only hotels AMONG ALL THE HOTELS IN ALMATY which charges their guests for using the swimming pool.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is £31 per night. This rental is £17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Akzhol Hotel Almaty. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Akzhol Hotel Almaty. Enjoy the water!
Is Akzhol Hotel Almaty pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Akzhol Hotel Almaty?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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