Luke Stays - Cheveley Park

Luke Stays - Cheveley Park Apartment in Durham

2.3 / 5.0

Fair (8 Ratings)

Apartment in Durham

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this apartment rental

Situated 18 km from Beamish Museum, 21 km from Stadium of Light and 24 km from Sage Gateshead, Luke Stays - Cheveley Park features accommodation set in Leamside. Both free WiFi and parking on-site are accessible at the apartment free of charge.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Dishwasher

Map of Durham

Nearby attractions

Beamish, the Living Museum of the North

Available Rooms

Two-Bedroom Apartment

1 Double • 1 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment

1 Sofa • 1 Double • 2 Single • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Apartment

1 Double • 1 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Apartment

1 Double • 1 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Apartment

1 Double • 1 Double

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Luke Stays - Cheveley Park

££££

2.3 / 5.0

Fair (8 Ratings)

Apartment in Durham

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this apartment rental

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Dishwasher

Map of Durham

Nearby attractions

Beamish, the Living Museum of the North

Available Rooms

Two-Bedroom Apartment

1 Double • 1 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment

1 Sofa • 1 Double • 2 Single • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Apartment

1 Double • 1 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Apartment

1 Double • 1 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Apartment

1 Double • 1 Double

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

2.3 / 5.0

Fair (8 Ratings)

100% verified reviews

0.5 / 5.0

Dec 2022

What an absolute disgrace. Luke stays should be ashamed of themselves.

Not a single thing to like. Do not waste your money here. An absolute disgrace. Had to book this place out of necessity at the time, please read my negative comments below before you consider booking here, it’s long but you should read it.

We arrived to find BLOOD STAINED LINEN one on bed, and dirty socks in the other bed. Evidently it seems the linen had not been replaced from the prior guests. The bathroom bin was not emptied and there was rubbish all over the bathroom from previous guests. Rubbish strewn all across the front porch. The glass windows in the flat were disgusting, with grubby fingerprints all over them. Dirty towels, dirty cutlery and mugs (lipstick stains on some). The kitchen (despite being large) has almost nothing in it, no tea towels. Half the heaters didn’t work and the flat was so cold. The beds were so uncomfortable and only summer duvet/bedding (with no spare pillows/linen/duvet accessible) so we were all freezing. We contacted Luke stays when we first arrived to notify them of the disgusting state of the flat. They said they would send a cleaner to take the linen and re-clean but alas no one turned up during our 5 days there. We were left to source our own linen and towels and with a pile of dirty blood stained linen at the door. Without a doubt this is a huge health and safety breach. I tried to contact Luke stays every single day and never heard from them. Occasionally I got a message saying “I’ll call you soon” and they never called. Finally after check out I managed to speak to someone and they said “let me speak to my manager” but alas have never heard anything. Absolutely disgraceful communication and service. Abhorrent state of the apartment and potentially putting guests at risks with the poor hygiene standards. Booking.com YOU NEED TO REMOVE THIS COMPANY FROM YOUR WEBSITE. i would upload photos but evidently lukestays has removed the ability to do so on here, no surprise.

1.0 / 5.0

Jan 2022

No electric, awful customer service.

The apartment itself was nice.

The fact it had no electric and nobody was reachable to contact for help, and anyone we spoke to to from lukestays.com or booking.com could not contact the owner and my family including 3 young children had to suffer and find alternative accommodation and we are now being ignored because we want our refund. Horrendous service. Avoid at all costs.

3.0 / 5.0

Nov 2021

Quiet and safe place to stay

In the arrival: It was easy to find the key and when we went inside was warm and looked tidy and clean: Feeling nice It was quiet place even if the apartment was on top of the shops.

You asked for our ideas for improving your service and it will be great if you can see these points to this modern and comfortable department: The Kitchen: it will be great to find: kitchen roll, tea towel, cleaning cloth also a broom, oil and salt. Cleaning glasses and cups, drawers and fridge (without human hair and crumbs), Bathroom: the window doesn't close and the cold is not nice when the wind comes easily inside. The place looks general clean but when we touch is all dusty.... clearly uncomfortable.......

FAQs

How much does this apartment cost compared to others in Durham?

The average price for a rental in Durham is £107 per night. This rental is £9 less expensive than the average.

Is parking included with this apartment?

Yes, parking is listed as an amenity at Luke Stays - Cheveley Park. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Luke Stays - Cheveley Park pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Luke Stays - Cheveley Park?

We found 5 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, dishwasher, and tv.

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Luke Stays - Cheveley Park

Apartment in Durham

Reasons to book

About this apartment rental

Amenities

Map of Durham

Nearby attractions

Available Rooms

Two-Bedroom Apartment

Two-Bedroom Apartment

Apartment

Deluxe Apartment

Apartment

Luke Stays - Cheveley Park

Apartment in Durham

Reasons to book

About this apartment rental

Amenities

Map of Durham

Nearby attractions

Available Rooms

Two-Bedroom Apartment

Two-Bedroom Apartment

Apartment

Deluxe Apartment

Apartment

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Durham?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Luke Stays - Cheveley Park pet friendly?

What amenities are available at Luke Stays - Cheveley Park?

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