Global Luxury Suites at The Arches

7.0 / 10.0

Good(665 Ratings)

Hotel in Upper Manhattan, NY

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Situated in Bronx and with Yankee Stadium reachable within 2.7 km, Global Luxury Suites at The Arches features a fitness centre, allergy-free rooms, free WiFi throughout the property and a shared lounge. The property is around 4.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Upper Manhattan, NY

Nearby attractions

Empire State Building

8.3 mi

Available Rooms

1 Queen • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Global Luxury Suites at The Arches

££££

7.0 / 10.0

Good(665 Ratings)

Hotel in Upper Manhattan, NY

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Upper Manhattan, NY

Nearby attractions

Empire State Building

8.3 mi

Available Rooms

1 Queen • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.0 / 10.0

Good(665 Ratings)

100% verified reviews

10.0 / 10.0

Apr 2024

Novo, Limpo, Fácil, tudo nos conformes!

Lugar novo e bem limpo.

Tudo tava otimo!

7.0 / 10.0

Mar 2024

I enjoyed my stay, except for smelling marijuana smoke from the hallway seeping into my room.

The self service

Too much smell of marijuana smoke in the hallway.

1.0 / 10.0

Mar 2024

Horrible, I left a day early.

Nothing

This was the worst experience I’ve ever had at a hotel. There was no lobby. I don’t even believe this was even a hotel seems more like an apartment building. Called luxury suites. This was not in Luxury at all. I couldn’t find the trash disposal. I walked in The walls were all scuffed up. It looked like the room hadn’t been cleaned. The bathroom was dirty, spots in the shower hadn’t been cleaned then was a hole in the shower. There was a dirty spot on the dresser that hadn’t been clean, so I’m not sure if the whole room had even been cleaned. The door/window to go to the balcony did not open. The remote for the TV didn’t have properly working batteries. The TV kept glitching back to the home screen. There was patchwork all over the room. And the customer service was trash after I made all these complaints.

1.0 / 10.0

Mar 2024

it’s not what it use to be . they have people smoking weed and cigarettes and the smell coming into the room . my room s

n/a

the weed smoking

8.0 / 10.0

Feb 2024

Schöner Aufenthalt!

Sehr schön ausgestattet!

PIN Code zum Eintritt ins Zimmer war bei Ankunft falsch.

10.0 / 10.0

Feb 2024

Everything was great

It was nice and clean

Nothing it was awesome

5.0 / 10.0

Feb 2024

I booked this room for my boyfriend birthday. I had such an hard time getting into the building as well as my room, non

The balcony , even though room and view did not appear the same from pictures to in person

The bed I was expecting a big bed, smallest bed I’ve slept In sleeping in a hotel room. That was very uncomfortable n unpleasing having my feet hang off the bed I’m only 5’3, my boyfriend is taller than me so I felt even bad for him and it was his birthday weekend. Very disappointing

4.0 / 10.0

Feb 2024

Très bon séjour et déçu du service de l’hôtel pas a la hauteur

Propreté et l’espace de la chambre

Un lit avais été demandé bien en avances, il nous manquais donc 1 lit et donc 1 personnes à du se retrouve sur le canapé pendant 1 semaine ce qui es inadmissible.

3.0 / 10.0

Jan 2024

I was really disappointed when I get there cz i couldn’t go in for a hour was waiting in the phone so they give the pasw

Room is nice nice view but it’s no stuff no front desk if you have a question they reply a day later to complicate needs to have a person working is no body in the hotel that can help you

The view and the room is lovely

10.0 / 10.0

Jan 2024

Súper cómodo

Todo

Todo bien

1.0 / 10.0

Jan 2024

catastrophe.

la standing de l'immeuble était correct, ainsi que la localisation vis à vis de l'arret de métro

mauvais code transmis pour ouvrir la chambre, le numéro de service non disponible et pas de salarié dans l'immeuble . bloqué jusqu'à 2h du matin, et aidé par les locataires ayant appelé booking. mauvaise fréquentation du lieu avec des bagarres , prostitué dans les chambres et soirée drogues et musique jusqu'à 8h du matin .

8.0 / 10.0

Jan 2024

I really like this place and I I will stay here Again. I REALLY LIKE IT!

Very Nice, clean and modern. Very easy to check in and out. The facility is very nice

Me room was missing the remote to TV, I. Informed them pretty late, and customer service let me into another unit to get a remote, however that did not work as well. So I didn’t have any tv my whole stay.

1.0 / 10.0

Dec 2023

My stay was the worse, the hotel ruined my trip to New York

Do not go to this hotel, spend the extra $200 and stay at the Marriott.

They have bed bugs, the sheets on the bed was dirty and had an awful smell, they break into the cars that was parked on the street, the elevator was dirty. I would not recommend this hotel.

10.0 / 10.0

Nov 2023

Everything it was perfect in the apartment

It was really clean we love everything in there.

Please if you get a rental car do not park in the street!! Go to the garage.. we got broken window in our rental car

3.0 / 10.0

Nov 2023

I need some to speak to for my photos of someone stolen my wallet inside the hotel. He said only can provide it to the p

My wallet got stolen inside the property and I got locked out 2 times because the code has an issue no security or front desk worker which’s very hard

It’s good space but the response and service very bad

8.0 / 10.0

Nov 2023

Fue bueno

La habitación era bonita

No tienen recepción, ni personal

5.0 / 10.0

Oct 2023

Scary neighborhood, no staff support.

the room was good. could have had a hot plate or similar.

The neighborhood is terrifying, dirty and dangerous.

9.0 / 10.0

Oct 2023

Excellent

The drive …due ongoing construction within the hotel it’s self.

1.0 / 10.0

Jul 2023

Bad

Location is the worse possiable, locked between freeways and construction work, no shops, restaurants in the area, like an urban wasteland. sunlight pure through transparent blinds, cant sleep. complaint about a lack of blanket and asked to cancel 2nd night of stay. refused.

1.0 / 10.0

Jul 2023

Bad

Never ate anything wasn’t satisfied with my room because of bugs and wasn’t clean

Horrible customer service

2.0 / 10.0

Jul 2023

Bad experience

N/A

It is not right that the price says for example: $309 for the 2 nights and I as a client end up paying $456.64 The property sends too many emails, with too much repeated information, such as asking one to download their application in order to access the property. There was no soap on the property. When I called their customer service, the person who answered me was NOT friendly. In the reservation I requested the parking service, when I arrived at the park they told me that they had no knowledge.

7.0 / 10.0

Apr 2023

The room met my expectations

The apartment feel

6.0 / 10.0

Apr 2023

it was decent. the wrong code to get to my room messed it all up

very nice room

No staff there. They gave me the wrong code to get into my room. I had to keep calling a customer number and let it ring about 20 times for someone to pick up. It took me about 1hr to actually get into my room.

1.0 / 10.0

Mar 2023

Horrible experience

There was no staff on site to assist. Took me two hours to get my room. was sent directions one minute after check-in time and when it was received I was giving three different rooms to try and use codes to get into. It was very frustrating I would never go back to this hotel.

1.0 / 10.0

Mar 2023

Never go to this place unless you plan on taking them to court.

We did not like anything. They never even gave us a room number, despite already paying $255 for it PRIOR to our trip to New York. We paid just over $255 for 2 days and 1 night, but got NO SERVICE in return whatsoever. This company's so-called "24/7 Line" didn't even answer the phone until my fourth or fifth time calling. When they finally did answer the phone, it wasn't even from the Global Luxury Suites at The Arches in Bronx New York. They were answering from the location in Alabama and said that they would "send the Bronx location an email for us," also telling us that they "didn't know when the Bronx location would reach back" and even proceeded to ask if this message was "urgent" when we were literally STRANDED. I have never been more disappointed in my life. Thanks for leaving us stranded in New York and robbing us of $255. I will be taking legal action.

Just about everything. A clean lobby would have been ideal, we never got that. A HOTEL ROOM would have been nice to have, also never got that. The place had a parking garage to the left of it, but even then -- we had to pay for parking because it was not part of the hotel.

1.0 / 10.0

Mar 2023

I never 👎 got to stay there. They took my money and never gave me a room

What is there to like? The place does not have a front desk. They double book the rooms and refuse to refund. They are scamming people.

I booked the hotel for 4 days, when I got there they gave my room away. They are a whole bunch of scammers. I thought it was just me they doubled book but there were 4 more people with the same problem. When I called the number in the front; it was not working and they do not have a front desk. They also said they will not refund the money. I paid for the room even though I didn’t stay in there because they gave my room to someone else

7.0 / 10.0

Mar 2023

Good

Everything was great besides the parking situation....definitely need parking for guests that won't cost an arm and a leg but I guess that's New York for ya

4.0 / 10.0

Mar 2023

it was alright but there’s room to make it better

it was a decent space but the door next to me looked broken into.

I saw a very large cockroach walking over my stuff

4.0 / 10.0

Mar 2023

Disappointing

location and style

room floor dirty a man in as sleeping in the lobby where we had to put in a code to get in reserved queen bed and received full size bed

10.0 / 10.0

Mar 2023

Exceptional

The room was so clean and comfortable the bathroom beautiful enough room for a couple the shower was everything romance happened there and such a beautiful balcony that we sat out there the first day we got there it just was a zen moment oh and let's not forget the way you enter your room with numbers your personal numbers I couldn't have felt any safer thank you but overall you just have to have your own experience I enjoyed mine again thank you.

FAQs

How much does this hotel cost compared to others in Upper Manhattan?

The average price for a rental in Upper Manhattan is £149 per night. This rental is £13 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Global Luxury Suites at The Arches. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Global Luxury Suites at The Arches pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Global Luxury Suites at The Arches?

We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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Global Luxury Suites at The Arches

Hotel in Upper Manhattan, NY

Reasons to book

About this hotel

Amenities

Map of Upper Manhattan, NY

Nearby attractions

Available Rooms

Global Luxury Suites at The Arches

Hotel in Upper Manhattan, NY

Reasons to book

About this hotel

Amenities

Map of Upper Manhattan, NY

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Upper Manhattan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Global Luxury Suites at The Arches pet friendly?

What amenities are available at Global Luxury Suites at The Arches?

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