Candlewood Suites - Columbia, an IHG Hotel
Hotel in Columbia, TN
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Candlewood Suites - Columbia, an IHG Hotel is situated in Columbia, within 18 km of Elm Springs and 19 km of Chickasaw Trace Park. Featuring a fitness centre, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Columbia, TN
Available Rooms
Queen Studio Suite
1 Queen • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite
1 King • 1 Sofa • 904 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Studio Suite - Hearing Accessible/Non-Smoking
1 Queen • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Studio Suite
1 Double • 904 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One Bedroom King Room with Hearing Accessibility - Non-Smoking
1 King • 904 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.0
Clean
The staff was rude
1.0
I can not add into anything positive about Candlewood Suites
This hotel overbooked rooms and waited till checkin time to inform me of no room available that I had booked 5 months prior. Nor were they willing to assist me in finding alternate means. Very unconcerned, rude and inconsiderate about the position they had me in
6.0
pet friendly
pillows and coffee
3.0
The property was clean and comfortable.
they did not have the room we booked available and they wanted us to cancel our reservation. we decided to stay in the single queen room because they told us they would give us a discount and we had an event to get to.  Additionally, they told us they did not have any cops available so one of our friends had to sleep on the floor. 
We were able to transfer rooms the next day and stay in a double queen room, which is what we booked.  we then checked out the next morning. They told us we were good so we left.  I was then called an hour or two later, and told that they were not able to check us out because the card from Booking.com was getting declined.  they asked for my confirmation number and password to Booking.com, which I declined to get them.  they made us jump through a lot of hoops, and we had to call Booking.com four times that day.  the hotel, ignored the Booking.com calls and told us that they were not receiving their emails.  booking.com finally told us that they would solve it and we need to stop calling the hotel. it felt like they were trying to scam us.  During this back-and-forth with booking and the hotel, the hotel is also refusing to give us a discount for the first night where we had to stay in a single queen room, and my friend had to sleep on the floor.
 I would not recommend staying here. It was an awful experience. 
10.0
Clean, open area, quiet
9.0
Very clean and friendly
3.0
The fact it was close to where we needed to be
They screwed up my reservation and I landed up at 2
Different places . Paying and bring charged 2 times the amount . I’ve lost a ton of money and now time . There were drugs all night in the hallways and kids running up and down the hall way . I’m going file a lawsuits for return of funds
6.0
comfortable room and easy to get to interstate.
after our stay I received a call from the property on my vacation. they left a voicemail claiming they did not receive payment from booking.com, and threatened that if I did not call them they would write a police report. In my opinion this was completely unprofessional, especially as this was the first time I was alerted to it. booking.com after being advised by me handled immediately, but the hotel should have been more professional in their customer service.
10.0
If we didn’t stay again, it would be because of not having daily service to the room. I get that it’s more of an extended stay place. One of the perks of staying in a hotel (for me) is coming back in the evening to fresh towels and emptied trash.
5.0
convenient location, kitchen and laundry amenities
Needs a little TLC, not well soundproofed.
10.0
I was double charged because booking.com reservation was unable to pay amd I had to pay on site.
6.0
The location and overall appearance was great.
The staff was not pleasant upon arrival. I had to insist the stay was prepaid and showed the front desk clerk my statement several times, but the clerk insisted on getting additional payment. The general areas, especially the elevator, had a weird smell to them.
8.0
We really liked the space. It was super nice to have a full kitchenette and not worry about where to put our food!
House keeping didn’t come, there was no tea or coffee whitener or sugar in the room. There were also a bunch of ladybugs randomly in the room and some dead on the floor. Overall it was good and a great price but when housekeeping didn’t come I started to question the cleanliness of the hotel
10.0
high ceilings, bed, pillows, fridge
Coffee machine out of order
1.0
absolutely nothing
everything…the staff was unhelpful all hours of the night guests on the 4th floor were making loud banging noises and when I called the desk each person working said I”I will take care of it”…did they heck no,.. I called all night to no avail …
9.0
it was clean and modern and was in a good location. The beds were comfortable and the shower was great. Several restaurants were close by and there was plenty of parking.
There was a little issue upon check-in with something not showing up thru Booking.com, but it was resolved by the next morning. We checked in late Friday night and our room never got cleaned and we had to ask for towels and washcloths on Sunday. one of our sheets had dried blood on it, but no one in our group had been bleeding. Definitely not reasons to leave, just a little aggravating. Would stay again.
10.0
No breakfast
No breakfast
1.0
Manager was very rude
1.0
They did not have a breakfast, but my husband loved the coffee because there were no lady bugs in the lobby. The place was so clean except for the invasion of the lady bugs and other rooms had them also.
THE INVASION OF THE LADY BUGS IN THE ROOM AND BATHROOM
1.0
Nothing
That I booked my room and paid for it a couple months before my arrival date and they gave my room away.
10.0
Beds comfortable. very clean, all staff we dealt with were professional.
FAQs
How much does this hotel cost compared to others in Columbia?
The average price for a rental in Columbia is £122 per night. This rental is £65 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites - Columbia, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites - Columbia, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites - Columbia, an IHG Hotel?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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