ROK Hotel Kingston Tapestry Collection By Hilton
4.2
Excellent(586 Reviews)Hotel in Kingston
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
ROK Hotel Kingston Tapestry Collection By Hilton in Kingston features 4-star accommodation with an outdoor swimming pool, a fitness centre and a terrace.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Map of Kingston
Available Rooms
Double Room with Two Double Beds
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room with Two Double Beds
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Roll-In Shower - Mobility Accessible
1 King • 570 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.2
Excellent(586 Reviews)100% verified reviews
4.2
infraestrutura e quarto atende bem.
café da manhã não condiz com o valor cobrado.
iluminação do quarto é ineficiente.
4.2
They have a dinner, grill, breakfast and cafe
The room assigned to me and my family was not cleaned properly. Someone’s pubic or armpit hair was on the bathroom shower walls. Very disgusting!!
4.2
Todo, la recepción muy atentos.
Todo bien y si a caso que alguien hable un poco español, pero de ahí en fuera, se esfuerzan por brindarte un servicio.
4.2
Lovely hotel near the sea, great views. Staff were very accommodating when we requested to upgrade our room to a family room. The rooms were spacious with comfortable beds, even the sofa bed! Lovely little cafe near reception to get coffee and drinks.
Not many shops around and seems to be in a somewhat derelict location.
4.2
The location was fantastic and once we arrived the staff went out of their way to look after us. What had been some miscommunication before we arrived was soon rectified and any concerns I initially had were addressed by management who totally left me reassured.
The initial correspondence over email.
4.2
Shawn was very helpful
Buffet was great 👍
4.2
Clean, quiet facilities. Helpful staff
They didn’t give bottles of water to the room or while in the facilities. I had to go and buy water. Not enough local foods in the restaurant
4.2
Front desk staff were friendly, helpful, bellman were very nice, bar staff were also friendly.
Food was average at best, breakfast buffet was maybe a 5, breakfast al a carte was maybe a 6, second day there no one from the staff told anyone that it switched to self serve beverage station, had to find out for myself, dinner staff, not attentive, did not know the menu, one item was oxtail ravioli that arrived as oxtail fettuccine, no up selling, could have made a sale for a glass of wine all three nights I dined in, housekeeping was good first day, second day, bed was not made and no wash cloths were replaced, bathroom amenities were not replaced, no one tried to sell anything that the hotel could offer, a lot of missed revenue opportunities missed.
4.2
Je n’ai rien apprécié durant mon séjour
Mauvais accueil à la réception. Manque de matériel dans la chambre. Impossible de prendre un bain sans inonder la salle de bain. Au niveau du bar prêt de la piscine nous avons été oublier pour prendre notre commande pour au final nous dire la cuisine est fermé. J’ai oublié mon briquet en terrasse 30 min après je reviens le chercher le personnel qui la soi-disant mis de côté se rend compte qu’il a déjà disparu. Et c’était un briquet spécial pour moi. Piscine sale avec des papiers dedans enfin … terrible je n’y retournerai pas
4.2
Ubicación
La puerta del baño no cerraba
4.2
I like the view from the balcony n the room was very nice n clean
I didn't like that there no floor mats in bathroom and room also there wasn't any hand towels in the coffee area for spill
4.2
Had a lovely stay at this hotel. The quality did not disappoint. Nice layout of the rooms. Clean and very comfortable beds. Friendly staff. Amenities and facilities were also very good. A plus is the rooftop bar and pool for warm summer days.
The restaurant and room service were closing early, around 8pm. So we have to opt to buy something to snack on from the cafe for the one night we missed dinner.
4.2
Great place. Decent convience within the town
4.2
no cereal, slow service
4.2
vista al mar, muy buena ubicacion, cerca del aeropuerto, excelente trato del personal, muy bueno el restaurante, gimnasio comodo y moderno
4.2
Très bel établissement !
Le petit déjeuner est super bon il y a pas mal de choix !
La piscine est bien agréable aussi avec les linges à disposition.
Parking avec le service voiturier un peu cher
4.2
I like that the initial person who checked us in was very hospitable and friendly.
I didn’t like that I had a family member and a friend that came to visit with us in the lobby end up encountering with police officers who were very intimidating and sat between us just steering and moving amongst us. Police officers didn’t converse with us but their body language was such, that we left the hotel and walked away.
4.2
The hotel is because the harbor and art area.
$26 for breakfast buffet and other hidden fees added to room cost.
4.2
The art work bed bed linen restaurant front desk staff concierge and restaurant
Nothing
4.2
I loved everything.
When we checked out the card in file was charged for $256. I’m not sure if it was for the hold that they were supposed to take out when we checked in but didn’t. So I am not sure why it was taken out when we left. Also will it be returned back like they said and how long will that take?
4.2
The staff was efficient, friendly and overall very helpful
my stay was great
4.2
Excellent and friendly atmosphere!
4.2
Nice facilities, staff and guests
Location is a deserted part of town
4.2
Two nice restaurants
Staff needs training. Expensive for an executive hotel.
4.2
Everything seemed new and fresh. Plenty of hot water. Pool was nice.
Had to pay additional fee for use of parking garage. $11 a day plus an additional $10 tax after 4 day stay. For all the money I dropped, (over $1000), I should have been given free parking. Not good business. There is parking on the street thats not secured, no way. I hope others read this and if you are self driving, and staying for more than a night, consider this.
4.2
The entire staff was very courteous and friendly, they respond to any questions or request promptly.
Marvin the driver was awesome; very friendly and was able to answer questions about the areas we passed on the way to the BM Museum.
Having a nurse on staff.
Light and amount of closet/drawer space in room
4.2
Staff were amazing
Not to complain about
4.2
I especially like the atmosphere; the peacefulness of the space and how private things were. I also liked the amenities including the fact that there was a gym which catered to persons who are into the gym life. The staff were courteous and very helpful. The convenience of the location was also a plus.
Everything was good.
4.2
The perfect breakfast good varied
All Perfect
4.2
The staff from the front door to the restaurant was phenomenal. They showed that they care about you and are satisfying your needs. Special thanks to the bar tenders and chefs.
The sink drain was a little slow draining, but not a show stopper. That's the only thing I could have thought of.
4.2
The customer service was top class! From the moment we came through the door until we left . Everything was just easy - reserving a shuttle, getting a copy of the key after I locked myself out. The wifi was super fast.
I can’t even think of anything
4.2
I liked how consistent the room service was. Like the facility & food.
I did not like the price of the additional room booked. It was very expensive.
4.2
I was disappointed that the breakfast wasn't included with the price I paid for the hotel.
I like everything except the breakfast wasn't included. And also the fact that I had to park across the street and pay extra for parking. That was kinda scary especially the time I got there.
4.2
Unfortunately , we were only there for one night but the facilities were nice with a large restaurant and reasonably priced. Unfortunately, we arrived in the dark and left very early in the morning, so not sure about the location, although there were ocean views.
Property just looked a little bit tired in places mark on walls maybe just needs a little freshen up in places although the design is modern. Lighting seemed very dark in the restaurant and common spaces.
4.2
It was wonderful just use more lights and easier access to the AC
Everything was wonderful enjoyed my stay 10/10 the food was wonderful came quick didn’t take long like some restaurants
4.2
Gute, professionelle Rezeption. Gut organisiertes Hotel. Tolles Bett. Schöner Pool auf der zweiten Etage.
Das Wasser aus der Dusche läuft bis in das Zimmer und ist ziemlich gefährlich, dass man nicht ausrutscht. Das Frühstück war (wie eigentlich immer in Jamaika) sehr bescheiden. Wie kann man nur Würstchen, Speck und Eier so schlecht zubereiten.
Die Gegend um das Hotel ist absolut tot trotz großer Prachtbauten, Nacht sollte man sich nicht weiter als 800 m vom Hotel entfernen
4.2
The hotel was clean and it took only 25 minutes from the airport. The concierge provided good service of pick up.
Everything was overall good.
At the breakfast, when I tried to refill my juice or coffee, they didn't let me touch the machine or the big juice jar, not like all other normal hotels. That was strange.
4.2
Great location, lovely rooms, comfortable bed, staff was lovely and good shower too
Price slightly high, the shop in the hotel the baked goods arnt fresh like they look
4.2
I had a delightful stay at the ROK Hotel Kingston, despite it being a short trip. The room was excellent, providing a comfortable and clean environment that greatly enhanced my stay. The check-in process was smooth and efficient, which allowed me to settle in quickly without any hassle.
Moreover, the customer service was commendable. The staff was professional, attentive, and responsive to my needs. Their good service contributed significantly to the positive experience I had at the hotel. Overall, my stay at the ROK Hotel Kingston was enjoyable and met my expectations.
4.2
Sehr schönes sauberes und modernes Hotel.
Bei uns im Bad ist aus der Lampe Wasser getropft. Haben dann ohne Probleme ein neues kostenloses Zimmer bekommen das geupgreaded war.
Die Mitarbeiter waren sehr freundlich. Gefühlt die freundlichsten in ganz Jamaika. Die hatten immer ein Lächeln offen.
Das Essen war einfach zu teuer
FAQs
How much does this hotel cost compared to others in Kingston?
The average price for a rental in Kingston is £95 per night. This rental is £28 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at ROK Hotel Kingston Tapestry Collection By Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ROK Hotel Kingston Tapestry Collection By Hilton. Enjoy the water!
Is ROK Hotel Kingston Tapestry Collection By Hilton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ROK Hotel Kingston Tapestry Collection By Hilton?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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