Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca
3.4
Average(4 Reviews)Villa in Capannori
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this villa rental
CIN: 046007LTN0551, IT046007C259GBPKGP
Offering a garden and river view, Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca is set in Capannori, 20 km from Piazza dei Miracoli and 37 km from Montecatini Train Station.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Dishwasher
TV
Garden
Map of Capannori
Available Rooms
1 Double • 1 Double • 861 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.4
Average(4 Reviews)100% verified reviews
3.4
very peaceful setting by the stream
Kitchen area was rather small for preparing food, limited worktop space, and no storage space for food bought other than the fridge, but it was fully equipped and we managed fine
3.4
The owners were very accommodating and bought over the loungers on the second day featured in the photos, as they had not been at the property and we wished to use them. The property is very sweet and the gardens special. The downstairs is smaller than it looks in the photos and because it is laid out over 3 floors this needs to be considered. A wonderful location and the neighbours are very friendly!
However the entire stay was marred by the property agency mistakenly charging us TWICE for the €300 property deposit. Initially, they failed to reply to any of the messages I sent to their direct chat box but after a few days when they did reply They then made us feel we were being unreasonable to request it to be returned promptly, however we had to wait over TWO weeks for it to be received back into my account. Given it was their mistake, they could have made a fast payment. I appreciate mistakes can happen, but their customer service fell way below what is acceptable given the circumstances and added considerable stress to the financial situation.
Additionally , the key collection was unnecessarily stressful. Our flight was delayed by 4 hours, I kept the Agency rep up to date with all the timing details as they evolved. However, she continually texted and called us when we were en route adding pressure to the journey, which was not helpful. If they cannot arrange a rep to be available in the case of delays they should arrange a back up key collection system such as a key box. This would have been preferable for us as after a day of travelling, rather than a rep who was clearly unhappy at our delay.
Unfortunately whilst the Agency is employed to manage this property I would not recommend booking this property.
FAQs
How much does this villa cost compared to others in Capannori?
The average price for a rental in Capannori is £94 per night. This rental is £106 above the average.
Is parking included with this villa?
Yes, parking is listed as an amenity at Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and dishwasher.
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