I just wish that in the room you didn't have to pay for water with a sign out of $3 I almost scrapped one got for bed I didn't have that extra $3 but I have brought my own water thank God it's hard it's hard when you your hotel prices are very expensive and then you have to try to nickel and dime you in the room

This is my go to spot. I’ve never had an issue with the staff for rooms. Parking is easy and very accessible to highways.

Fantastic! Very happy with my stay and location.

At check-in we were told our reservation was on a different date. I showed my confirmation information, but they refused to accept it. We were forced to pay again after we paid Expedia two months prior.

Good location close to the highway, just a bit out dated and run down.

Staff was not very friendly or helpful. Carpet from restaurant, hallways, elevator lobby, and room needs maintenance or to be cleaned. The curtains in the room had stains and also need to be cleaned. The coffee pot looked questionable, so we decided not to use it and instead purchase coffee elsewhere. There was a stench on the first floor as we got out the elevator early morning. Not sure if it was coming from the kitchen or somewhere else.

The only thing I’m not liking is that they charge for parking

Great place to stay. Place was extremely clean.

Excellent

Shopping, area nice close to freeway overal good.

I would stay here again

Awesome place bed was comfy

I was so disappointed! This place is DIRTY and is infested with ROACHES! We needed a place close to home. We've booked at this location in the past and thought it would have the same outcome; however, this Hilton has gone down. My 10yr. son found handcuffs on the floor when we checked into the room so clearly this room had not been cleaned. We also heard neighbors across from us having sex. I had my 10 yr. son and 13 yr. old daughter so I asked that we be moved to another room. When we went to the next room we found a ROACH walking on the television, dried up contact lenses on the floor, and clothes tags left on the floor as well. We killed the roach. Placed dead roach and trash in a glad bag and took it to front office. We were moved yet again to another room. The following morning when I went into the bathroom there was a another ROACH running on the floor. I quickly killed that one and put it in a glad bag. I took it downstairs and demanded my money back. This hotel should not carry the name Hilton if it's as dirty as we found it. It's dirty, and clearly the housekeeping is not keeping up with the cleaning. I wouldn't recommend this hotel at all!

The room smell and .

Good and clean

Great customer service. Fast and easy checkin/out. Definitely going back

Just ok , they ran out of their famous hot cookies.

Musty room with dirty floors and dusty appliances. Not what you would expect out of a Double Tree.

The hotel was very old compared to other double trees the pool seemed as if no one really cared to maintain it as it had leafs floating around the hot tub was in pretty poor condition on how old it was never really got “hot” the lobby bar never seemed to be open other then when it got late didn’t have a friendly vibe to it…. Also me and my wife tried to watch tv on several different channels and pornographic commercials kept advertising on every channel my wife was not happy about it… “phone sexy” was the commercial that kept coming on we were just trying to watch a pg movie… this hotel was actually disappointing and I’m not happy on the rates considering how bad it was the women at the front desk seemed to have a attitude most of the time. There famous cookies were pour compared to other doubletrees… no breakfast neither also most of the time the parking lot had crack heads walking around and homeless people. Stay somewhere else if you can !

$15.00 dollars for parking, 10 days no valet parking, is highway robery

Affordable and good service

I stay for two nights which I pay for but they did not clean up my room or provide clean towels

15dlls nite to.park

They do not offer late check out

I Liked this place, just the parking, you have to pay $50 dollars per night!

Good

Parking is not free. Incurred an unexpected $15 a day parking fee. That being said, service and room was great.

Conveniently located close to shopping, restaurants, and freeways.

My stay was okay. Tv wasn’t working. Went with the family for a little staycation and the tv kept changing the channel. Called the front desk for assistance and they told me there was nothing they can do. Also looks like I have extra charges. Experience was OK

Pretty nice and quiet

I had a wonderful stay at doubletree. It had easy on and off access from the interstate. Plenty of food and stores nearby. We were welcomed in and had quick service. Plus there were free warm cookies from the front desk!!! My room overlooked the interstate and their smoking area on the roof. The room was very clean. The beds were beyond comfortable. Small downside is that everyone who walks by outside is loud and can be heard from inside the room. Parking lot for the hotel is very large! If I’m ever in Norwalk, this will be a first choice.

Nothing