Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

8.8 / 10.0

Excellent(1,000 Ratings)

Hotel in Pasay

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall
3 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Garden

Map of Pasay

Nearby attractions

Rizal Park

5.8 mi

National Museum of the Philippines

5.9 mi

National Museum of Natural History

5.6 mi

Ayala Triangle Gardens

0.3 mi

Available Rooms

Deluxe Room, 1 King Bed

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds

2 Single • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite

1 King • 797 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 King Bed

1 King • 570 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room, 2 Twin Beds

2 Single • 581 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Makati Shangri-La, Manila

££££

8.8 / 10.0

Excellent(1,000 Ratings)

Hotel in Pasay

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Garden

Map of Pasay

Nearby attractions

Rizal Park

5.8 mi

National Museum of the Philippines

5.9 mi

National Museum of Natural History

5.6 mi

Ayala Triangle Gardens

0.3 mi

Available Rooms

Deluxe Room, 1 King Bed

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds

2 Single • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite

1 King • 797 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 King Bed

1 King • 570 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room, 2 Twin Beds

2 Single • 581 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(1,000 Ratings)

1.0 / 10.0

Dec 2024

I’ve been to many high end chains. This is by far the most ridiculous pricing I’ve ever seen. I will never come back here

5.0 / 10.0

Nov 2024

The hotel is @ a prime location near from lots of shops and restaurants.. the staff was amazing attended to my requests instantly.. the facilities also are good with various choices of dining & spa service too…

2.0 / 10.0

Nov 2024

The hotel itself is nice and in a good location, but the rooms, staff and food are terrible. The rooms have a smoke detector with super bright blinking light which turns your room into a kind of night disco making it impossible to sleep. Also staff knock on your door at 8 in the morning for a mysterious"room inspection" despite the do not disturb sign being on. The food from room service and the pool bar are also not great.

5.0 / 10.0

Oct 2024

Very beautiful hotel with attentive and friendly staff.

4.0 / 10.0

Oct 2024

Most everything was good especially pool. My big issue was they did not let my wife in the restaurant because of her shoes, our meal was prepaid, I had not seen my wife in 2 weeks. Very bad look for such an expensive hotel. Also staff called my room when do not disturb sign was on an we were asleep. One more thing about blankets are very very thin, they stuff them inside heavy sheets to make them look larger.

4.0 / 10.0

Sep 2024

Nice hotel with fantastic services. The fixtures in the room is a bit dated though. Wasn’t too impressed that the toilet roll holders are covered with stains n beginning to rust. Not what i expect to see under the Shangri-la brands.

5.0 / 10.0

Sep 2024

It was a relaxing stay to just lay around and do stuff on a restfull mode

10.0 / 10.0

Sep 2024

The staff were so willing to offer assistance

2.0 / 10.0

Sep 2024

This was the worst service ive ever had at shangrila and ive stayed at many around the world. The lobby lounge food has no taste and they took 40 minutes to serve my dad a burger. I told the staff my escabeche had no flavour and the server took it back to the kitchen and told the chef. Upon check out she didnt even comp it on our bill. The employee at check out had to run to accounting and then find the lobby manager for a refund approval. There has to be a bettet system, because not only was he hassled i also lost 30 minutes travel time to my next destination. For the free parking, the front desk only gave my dad a green sleep. In order to have free parking we needed a white slip. We were held hostage in the parking lot for another 30 minutes until my dad paid the 500 php fee for not having a white ticket, eventhough we were patrons of the hotel and had a 7k php balance upon check out. I was so upset, i went back to the front desk and they apologized and refunded the 500 php. Save urself the hassle and just go to the W or the Hyatt. Its not even about the money spent on accomodations, its just a headache having to explain to staff what appropriate customer service is. They just kept saying sorry po thats the way things are. Clearly not because we got the refund.

5.0 / 10.0

Sep 2024

Ambience, live music, personal care

10.0 / 10.0

Sep 2024

Staff are very friendly, hospitable, a great attention to details and always there to help. Best location, very clean, comfortable sleep and most of all the upgrade on the Horizon Club. Best decision ever, the food, drinks and service is above extraordinary! Applause to the chef with all his bite size servings special. You made my hotel r stay experience a bar higher! Hard to top.

4.0 / 10.0

Sep 2024

Amazing hotel, grand building. F&B staff very accommodating. I feel Front desk staff should have the same service mindset as F&B staff.

2.0 / 10.0

Sep 2024

At checking in, I have asked to arrange car drop off for me at a specific time to a place in Makati. The counter staff has “carefully” entered it into the computer and has repeated the time and place to confirm me. However, when I supposed to get the car at that specified time, the concierge staff told me there was no such booking. Luckily the staff could immediately help me arrange it again. In fact, such incident has happened in my last visit.

10.0 / 10.0

Aug 2024

Staff are very friendly and helpful.

10.0 / 10.0

Aug 2024

My comment regarding “Property Condition and Facilities” was due to the condition of the flooring in my room, Room #2719, as there were a few hidden spots of wear and tear including an area as if bleach had spilled on the surface.

4.0 / 10.0

Aug 2024

The property is aging, there are better options available at this price point. But Shangri La still has that old school charm to it. Recommended for few nights

10.0 / 10.0

Aug 2024

Free parking if u have a car. For the nightly rate price though, I wish they will offer free or discounted shuttle to and from airport… food choices and restaurant choices were excellent.

10.0 / 10.0

Aug 2024

The staff at Shangri-La, mainly young Filipino men and women, including the drivers of the airport transfers and the Circle Events buffet servers and chefs, do their best to serve the hotel’s customers. Everyone was attentive and responsive to our requests during our stay.

5.0 / 10.0

Aug 2024

I will continually stay at the Makati Shangri-La. I may return more frequently to Manila because of my experience at this property. I used to stay at the Intercontinental. I suggest that they have at least one news channel from USA.

10.0 / 10.0

Aug 2024

Great hotel

8.0 / 10.0

Aug 2024

Everything at this property was excellent with one exception. The lobby lounge service is hit or miss especially when they get busy or at the end of the night before closing . The lounge is frequently out of certain wines on the extensive wine list . Instead of noting this on the menu , they ask you to keep choosing until they check the wine cellar and find one in stock . Process is time consuming since cellar is in another location apparently. Hope the food and beverage manager sees this review. Otherwise a great property and top shelf location .

10.0 / 10.0

Aug 2024

Shangri la never fails… the minute u’re in their driveway.. you are greeted by very friendly staff.. security did a very good job making us feel safe yet not intimidated. We arrived a bit early (1130) because our flight was early and yet. The Front Pffice Manager.. Nardito Borondia… made sure that we are comfortable and able to check usin and accomodate our request for adjoining room! He made sure everything is in order before he left is to hands of the staff in Horizon lounge. It’s nice to know that after our 1st day.. everybody in circles knows us!!! The hotel is also near to Landmark, Greenbelt so shopping is no problem…. I would definitely stay here again!

10.0 / 10.0

Jul 2024

Staff is attentive

10.0 / 10.0

Jul 2024

Excellent customer service and the room was clean and spacious. The driveway where the vehicle arriving for inspection need to review the procedure. There is a potential risk of that driveway for pedestrian and other hotel guest

10.0 / 10.0

Jul 2024

Nice place, good stuff, good location , but breakfast need to improve specially for middle eastern people, thanks

10.0 / 10.0

Jul 2024

Staff are very respectable, very clean, service is spectacular, beautiful place and amazing views!!

10.0 / 10.0

Jul 2024

The hotel is beautiful and exquisite. The rooms are also beautiful and unique since they are not square. The decor is so relaxing. The place even smells good. The staff is so friendly and fast to take care of all your needs. The location is ideal too. There is a Hard Rock across the street. I highly recommend this hotel.

10.0 / 10.0

Jul 2024

Very friendly and courteous staff! Great buffet!

5.0 / 10.0

Jul 2024

The staff is amazing here and they go above and beyond. I had an incident which stepped on a rusty clothes hanger in the street on the way back to the hotel and the police contacted the staff here (Esmeralda) and they responded right away sending their RN and having their EMS take me to the local hospital(5mins away). Their chefs also made us a special departing treat when they were notified in convo that we were leaving (Dom and Rizki). Amazing!! Rooms are spacious and kept clean with everything you’ll need including water, robe, slippers etc. pool and workout area were clean and well kept. The food at this hotel is amazing with lots of different options. This hotel is worth every dollar spent. Oh and their spa is sooooo relaxing and their masseuse are excellent.

10.0 / 10.0

Jul 2024

Good

10.0 / 10.0

Jul 2024

This is the onoy place I stay when i travel to Manila! Staff is so great!

10.0 / 10.0

Jul 2024

I liked the way the staff greets you and the accommodations.

10.0 / 10.0

Jul 2024

Absolutely beautiful hotel situated in a beautiful area of Makati. It was convenient to all the restaurants and shops. We were greeted with security before our driver entered and you have to go through luggage check and security but we didn’t mind. The staff is friendly and respectful. Their service was excellent and they communicated with me before our stay so their service is above and beyond. The executive rooms that we booked were spacious, beautiful views and was greeted with a birthday macron upon arrival to room. This was our favorite spa and the pool was so nice to hang out in. Very happy with our stay because the staff caters to you and wish we could have stayed longer.

5.0 / 10.0

Jul 2024

The only thing that we were not happy about was the buffet restaurant. The spread wasn’t as good as before. Food not being replenished so people were waiting.

8.0 / 10.0

Jun 2024

Love staying at the shangri la. Only notes are - The shower in the room had a pile of women’s hair on the wall, and the steam room at the wellness club smells moldy. Otherwise great stay - the front desk was extremely welcoming and helpful during check in

6.0 / 10.0

Jun 2024

not a five star now

2.0 / 10.0

Jun 2024

Carpet inside room was filthy. Booked thru Expedia so not sure if they give the janky rooms to third party reservations. Room smelled like varnish. Asked for a different soon since we’re traveling with an infant and the front desk was very apologetic and changed our rooms. 2nd room carpet was bad as well, but better. Hotel is dated and old. Not worth going back there.

5.0 / 10.0

Jun 2024

My husband and I were treated very warmly by the staff at the Makati Shangri-la and appreciated their hospitality and lovely treats prepared in celebration of our wedding anniversary. Our room was extremely comfortable and the design quite beautiful. The afternoon tea was enjoyable as well as the abundant breakfast buffet. We did find the sorbets too sweet, however, and would suggest that the sugar content be lessened. Also, homemade yogurt would be a better and healthier option at breakfast rather than the store-bought yogurts. Nevertheless, we loved our overall experience and plan to return again.

10.0 / 10.0

Jun 2024

Great place to stay, staff are friendly and helpful, close to a great shopping mall

10.0 / 10.0

Jun 2024

Shangri-La is my favorite go-to hotel in Makati. It’s the absolute best! I would highly recommend staying here if you’re staying in Makati. It’s absolutely convenient to everything.

FAQs

How much does this hotel cost compared to others in Pasay?

The average price for a rental in Pasay is £42 per night. This rental is £77 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Makati Shangri-La, Manila. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Makati Shangri-La, Manila. Enjoy the water!

Is Makati Shangri-La, Manila pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Makati Shangri-La, Manila?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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9.0 / 10.0

Excellent(7,589 Ratings)

Okada Manila

Makati Shangri-La, Manila

Hotel in Pasay

Reasons to book

About this hotel

Amenities

Map of Pasay

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Deluxe Suite

Executive Room, 1 King Bed

Executive Room, 2 Twin Beds

Makati Shangri-La, Manila

Hotel in Pasay

Reasons to book

About this hotel

Amenities

Map of Pasay

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Deluxe Suite

Executive Room, 1 King Bed

Executive Room, 2 Twin Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Pasay?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Makati Shangri-La, Manila pet friendly?

What amenities are available at Makati Shangri-La, Manila?

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