Confortable

Great buffet breakfast.

Great stay at this location. Everything was super clean the room had everything we could possibly need. The only issue we had was the air conditioner, wasn’t working in our first room, but they quickly switched us to another

Staff were friendly and provided excellent service.

The hotel and staff were very friendly and helpful. They even let us borrow a corkscrew when we bought a bottle of wine. the room was very clean. Bed was very comfortable. The pool was very nice and relaxing. Everything about our stay was exactly as we wanted it. Thanks for a very nice stay!

I will staying here again and again

Room had some concerns and I told the front desk

I gave 3 stars overall rating because I reserved a room with a sofar bed but I got one queen bed room. we have 3 ppl.

Clean, spacious, and very comfortable.

The property was neat and clean in every aspect. The pool area was very nice.

I expected more based on the ratings for this hotel and name brand. First room AC controls didn’t work so moved us promptly at least. Rooms were quite dated, floor had large depressions like it might fall through at any moment, missing items like luggage holder, not cleaned well based on food crumbs in multiple room, no extra toilet paper. Not horrible, but not what you’d expect for a Homewood Suites.

The family's favorite stay! Comfortable, spacious, breakfast was great. Everyone was very nice.

Spacious room I like it Very clean and kind receptionist

Ideal location for exploring Houston, NASA and Galveston

Great room lovely breakfast, kind staff. Perfect!

Owner needs to repair shower head in 132 it’s ruining ceiling and floors by leaking. Other than that our stay was perfect.

Staff were very friendly

The pool was out of order even though when I made the reservation I looked for a hotel with pool and it was working. I thing they should let the guests that already have reservations know this is going to happen. I have two sons and they were crushed to find out they didn’t have a pool on their vacations. When I told the manager, her answer was that they posted it in their web page two weeks ago, offering no apology or something in return like an upgrade… Like we would be checking out the hotel website constantly looking for news… The first day we came back from our sightseeing and our room was not cleaned or made. The cleaning lady that same day went to my room to object that I complained about it and was upset, she spoke English very poorly and I couldn’t understand her but she was angry. Again, this shouldn’t happen!! Terrible staff guys! The area around the hotel is great, but I recommend you find another hotel with better staff service of the ones that are around the area. Nice breakfast

What didn’t like it was a family on top floor was noise

We stayed for 4 nights and the kids wanted to use the pool but the pool was closed due to it being dirty. The beds were uncomfortable and the sofa. Cracks, pealing on the wall and the room had an old stench in the room.

Excellent.

I stay here quite often for work. Consistently same degree of friendly staff, clean accommodations and attention to detail. Nice job!

Great experience; our two bedroom suite was perfect for our family that included 3 young kids as they had plenty of room to run around. The breakfast was also a hit and the staff was very friendly. Our room could use an update but it was clean and cozy.

It was great. The housekeeping staff and front desk staff were so nice!

Quiet, clean and friendly staff, great for family.

It was like being in a two bedroom apartment. Lots of space for small family gathering. Feels like home. Of course there some things that can be fixed. Th positive most definitely out way the negatives. Thank you!!

The only thing I would have to say they needed to improve is the hot water. Goes cold very quickly.

Room 146 toilet chain kept falling off, unable to flush, re-connected myself. Top of fridge had white dust as sheetrock work was done but never cleaned (cleaned off myself). Patch work around Fire Alarm Mini-horn was bad repair Floor tile cracked Heavy mildew smell. NOTE: Room 146 had a same issues, same bad review a month ago.

Good location, friendly staff

Wonderful hotel and suite. One of the comfiest hotel beds I've ever slept in. Staff was super friendly. Breakfast was good. Only bummer was the train horn in the middle of the night, but thats not their fault.

Rooom was great thank you

The staff was lovely, and the main areas are kept up well although aged. Our room was pretty clean although dated. The bathroom was in horrendous condition. though. It had wallpaper peeling off the wall in the bathroom, they were cracked tiles, which could’ve been very hazardous, and the bathtub was in great disrepair around the drain.