Hilton London Croydon
4.2
Excellent(210 Reviews)Hotel in Croydon
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Hotel with a fitness center, a quick walk to Croydon Airport Visitor Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a conference center, and self parking.
Hilton London Croydon offers 168 accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with cable channels.
Recreational amenities at the hotel include a sauna and a fitness center.
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a conference center, and self parking.
Hilton London Croydon offers 168 accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with cable channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Croydon hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.
Children under 16 years old are not allowed in the fitness facility without adult supervision.
Amenities
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Croydon
Available Rooms
Room, 1 King Bed
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Presidential Suite, 1 King Bed
1 King • 474 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Family Room, 1 King Bed (with Sofa)
1 King • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room, 2 Double Beds
2 Double • 258 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.2
Excellent(210 Reviews)4.2
Pleasant weeks stay, friendly, helpful staff, food and drinks were great.
4.2
The hotel was nice and clean. The staff were friendly and the breakfast was great, however the glass which was left for drinking water was very dirty . The food at the restaurant was also good so no complaints there.
4.2
On arrival the reception was excellent and we were ask had we been before and we confirmed that we had and this weekend and staying in the Hilton at Croydon was our annual trip from Gloucester to visit family-Everything was excellent and all staff were very polite and helpful-We are going to stay at the Hampton by Hilton at Waterloo in October-Tim & Debs
4.2
Dear whom this may concern
I stayed at the hilton Hotel on the 13th August for one night on a special occasion with my partner as we like this hotel and have stayed before which was pleasant.
Unfortunately we were very disappointed this time for various reasons. Only one channel worked on the TV and as we were trying to fix it, we had a complaint about noise. It made us feel very uncomfortable for the rest of the evening as we weren't actually making any.
In the morning I woke to make us coffee to find there was no milk, coffee or sugar. I called reception which then took 20 minutes for someone to bring.
I wouldn't usually complain as I like this hotel but I found the stay very unsatisfying and feel that I have to email, we paid £120 so as you can understand I'm very disappointed.
If there's anything that can be done il be very grateful
Thankyou
Jessica
4.2
Staff were extremely helpful. Dined in restaurant. Food excellent though did not expect the compulsory service charge.
Breakfast had a large variety to reject from. All in all a great stay.
Will definitely return.
4.2
Great stay, location really good for our trip to Crystal Palace park. Hotel very clean and bright and breakfast was excellent, plenty on offer.
4.2
The hotel stay was nice and the food options were very good. However, the front desk staff were hit and miss depending on who was there. Most were polite and one was not. For a Hilton I expected a bit higher end experience and room.
4.2
Location close to our viait destinations
4.2
The breakfast was outstanding with .ultiple options well coordinated. Could have improved on the clothes storage options in the room but very nice overall
4.2
Great hotel. Lovely decoration, clean rooms and really comfortable stay
4.2
Great stay. The welcome when we arrived was first class. We arrived early after a long drive and in the middle of the IT outage. Despite this, we received a lovely welcome by reception staff, who managed to organise our room to be ready while we had an early lunch in the restaurant - served by another friendly, professional staff member. We had to be taken to our room by reception staff as the electronic keys weren’t working - but this was all managed with a smile, despite this being, I can imagine, to be an onerous task to do for all guests! The room was comfortable, clean and well-equipped and very quiet. Free parking was available. Breakfast had a great choice, with more friendly, professional staff providing a welcome, support and regular replenishment of items. Overall, a very enjoyable stay - we would certainly stay there again.
4.2
Only issue was one person on checkout and car parking machine not working otherwise I would have checked out automatically
4.2
Great size room, bed was huge. Spa access was amazing. Made the stay extra special.
4.2
Didnt feel made to feel welcome at all, people pushed in front of us while we was waiting to be checked in. Additonal charge of £15 to park our car even though we paid £142 for a single night. No sanitary products for women when my wife needed some. Fire alarms going off at 1am in the morning. Close to £40 for a very below par breakfast.lifts not working oriperly, wife nearly got stuck in one. Didnt experience a premium experience.
4.2
I never stayed at this hotel before I would like a refund as I booked this place by compete accident give me back my money please
4.2
Big spacious room
4.2
I don't like the room. Hampton by Hilton hotels are better than this one. I will not come here again.
4.2
Paid parking
4.2
Was a nice spot in the middle of Croydon.
4.2
Location is good, But charging guests parking for this location is not good
4.2
Good - gym
Great - breakfast
Improve - cleaning of remote controls
4.2
We arrived at hotel, couldn’t find our booking as name spelt wrong, found it, then given our room, outside our door tray of room service leftovers. Room was nice, bath Was very slippery and no rubber mat to put down.
4.2
Always stay at hotel due to convenience and parking. Stay was same as usual, good
4.2
The hotel and the room where amazing, the only slight disappointments was the sound of a generator all night and unfortunately the curry that i ordered wasn't that great.
4.2
Visited with my family and the rooms were soo hot but I guess there was a rule about ac not being on in the winter etc although the windows were open the rooms were so hot my daughter kept getting a bloody nose. There was a lady at the front desk who was so rude about us asking for towels. Had the nerve to talk to us in a disrespectful manner infront of other guest. The kitchen staff during breakfast hours were extremely nice and professional made sure we were comfortable and satisfied.
4.2
We had a great time.
The staff that attended to us when we checked was very helpful and supportive.
4.2
Restaurant service was excellent and the manager was always welcoming and friendly. Room was basic and the bath/shower was a death trap - I slipped every time I tried to get out of the shower - this is not what I expect from Hilton
4.2
Large and clean room. Only slight let down was fish and chips dinner when the battered fish was cooked for long enough. Also wasn't offered any dessert after the main course. Breakfast was good. Would stay here again
4.2
I travel for work. Best hotel in the area. More expensive but worth it.
Check in and was excellent. Polite and helpful.
4.2
Ok
4.2
Was very dissappinted at how expensive this place was for it to not have a pool and for most of the machines in the gym to not work. I intentionally picked this hotel so i could work out everyday and was unable to, due to many of the low impact machines i wanted to use being dysfunctional. Upon asking reception about it, they offered no assistance. Will not stay here again.
4.2
Very over priced £56 for breakfast??
4.2
The hotel room was immaculate, staff were friendly but professional with the guests and we’ve also been offered a room upgrade for our stay.
Late check out of the hotel room has been accepted.
4.2
This property is quite far from the action in London if you are a tourist but the bus stop is a very short walk and with Apple or google maps it is easy to find your way using public transport. It was actually faster taking bus and metro than the Uber we used upon arrival. Very nice property. Lovely bar area which we used to relax each night
4.2
The check-in staff have an amazing knowledge of the surrounding area, the restaurant staff are friendly and helpful.
The rooms are immaculate and very modern.
4.2
The staff were very helpful and pleasantly friendly. I had a comfortable stay here.
4.2
It’s a beautifully decoratef hotel with polite and great staff, but hotel policies very negatively affected customer service and hospitality.
No free water in rooms. Had to pay for water. Mattresses too hard, pillows too soft. No drawers whatsoever in room for clothing or personal items. No stationery or pens/pencils to note/write anything. When cleaning is happening next door or another room’s door closes, you can hear and feel banging in your room, including from the room above you. No Netflix or movie channels available. Couple times room was left completely uncleaned on our return. Other times, the floor was not vacuumed and soap bottle not refilled. Called for soap and new bottle left on countertop for five days, while empty bottle left affixed to wall unit.
There was construction with hammering, drilling and banging in hallway outside our room without any notice from hotel. That was a terrible nuisance. Wifi service drops every few minutes.
The hotel only uses a particular cab company that they have contracted with. Notwithstanding that no cabs by the company were available, front desk staff refused to call an alternative cab company for us. Spa and car rental services inside lobby of hotel, but closed. When you make enquiries of front desk for opening hours of spa or car rental, they inform you that they can’t give you any information, as those are separate businesses from the hotel. They wouldn’t even provide contact info. Told me to scan a QR code!
4.2
Check in was awful. I had to keep asking the girl who checked me in to speak up as she was whispering. Final straw she charged me twice for parking which now I have to try and get back from Hilton
4.2
Great stay at Hilton Croydon from check in with Ana to check out four days later - brilliant location and staff, quiet clean rooms. It felt like home from home!
4.2
Staff here are so nice & helpful, can’t fault any of them !! Probably the best breakfast I’ve had too . Thankyou
FAQs
How much does this hotel cost compared to others in Croydon?
The average price for a rental in Croydon is £71 per night. This rental is £25 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton London Croydon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton London Croydon pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton London Croydon?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.
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