SureStay Plus Hotel by Best Western Durham Medical Center

Pillowtop beds, desk, laptop workspace, blackout drapes

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

5.8

Average(998 Reviews)

Hotel in Durham, NC

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Durham with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
SureStay Plus Hotel by Best Western Durham Medical Center offers 114 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Durham, NC

Nearby attractions

North Carolina Museum of Art

33.1 mi

Sarah P. Duke Gardens

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

££££

SureStay Plus Hotel by Best Western Durham Medical Center

££££

5.8

Average(998 Reviews)

Hotel in Durham, NC

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Durham, NC

Nearby attractions

North Carolina Museum of Art

33.1 mi

Sarah P. Duke Gardens

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

5.8

Average(998 Reviews)

2.0

Nov 2024

Just old....

3.0

Sep 2024

No working ice makers in the whole hotel - what a joke.

2.0

Sep 2024

Room door never open to enter

2.0

Sep 2024

THIS PROPERTY IS THE WORST. ROACH INFESTED AND RUDE DESK STAFF. AND THE BREAKFAST IS ALWAYS GONE BEFORE 8. THEY DO NOT REFILL. CHARGE $20.00 FOR BOOKING ONLINE. NOT A DEPOSIT YOU DONT GET BACK. PRICE GOES UP DAILY. SAM IS RUDE. YELLS OVERTALKS AND ROLLS HIS EYES AT THE GUEST. HE TOLD A GUEST TO JUST SHUT UP OR GET OUT. I WOULD NEVER RECOMMEND THIS PLACE TO NOONE. THE HEALTH DEPARTMENT NEEDS TO GET INVOLVED. ROACH AND SPIDER INFESTED.

10.0

Aug 2024

Standard set of room amenities plus breakfast no lobsters alas but omelette, sausage, biscuits, waffles, coffee 3 roasts x regular/decaf, juice. Kinda a start Beds are nice , 4 great pillows on a bed. Not sure about neighborhood but Entrances to floors require room key. Inside feels safe.

2.0

Aug 2024

When we first walked into the room -and everytime thereafter- we were hit with an overwhelming smell of stale smoke. Everytime the air conditoner kicked on all sorts of debris would blow out onto the floor and and both beds. It is supposed to be a no smoking facility yet everywhere there were cigarette butts on ledges, a dirty rolled up rag was left outside of our door for 2 days and there was something hanging off the wall in our room.

8.0

Aug 2024

Very nice and affordable

2.0

Jul 2024

The dirty tub and toilet, roaches crawling around and gnats, floors disgusting.

2.0

Jul 2024

The room smelled like NAIR hair removal. It was a very strong scent. It was a horrible nights sleep. The pillows were clumpy and the hallways had to be 90 degrees. It was NOT worth $90.00 a night.

10.0

Jul 2024

Rooms were nice

10.0

Jul 2024

8.0

Jul 2024

It is old and creaky. The floors are suspect, the fridge doesnt work whatsoever, the television only gets two local channels and a few lower tier cable channels, completely uninteresting and non-entertaining.

3.0

Jun 2024

I MADE OTHER ARRANGEMENTS FOR MY FAMILY. 6/28

6.0

Jun 2024

The property was fine, I got to the hotel arter 4 hours driving after the las stop at around 10:55 pm, pass my id and card to make the check in and asked the hotel staff if I could use theirs restroom and he said that the lobby was already closed, I was walking from side to side while waiting for him, I asked him for a 1st floor and he assigned me a third floor room because he didn’t have any available, and I rushed to the elevator and third floor after entering the alley of rooms I discovered that he assigned me the fartest room in the floor, I am pretty sure there were several empty closer to the door, I had to run with my luggage and open the door and find out in the dark where the reatroom was and after that where the toilet was and when taking my cellphone to illuminate I started to pee on my self, I finished on the toilet but it could have been prevented if the guy wouldn’t have been so rigid about the close lobby, having in his hands my id and card what can I do to him

3.0

Jun 2024

Dead roach on floor, bugs under the bed crawled out

10.0

Jun 2024

I liked the ease of elevator to my.car( a couple times had to retrieve item from car and was very quick. We stayed on.top floor and found the elevator very convenient. Front desk were very nice and professional.

8.0

Jun 2024

Area doesn't present itself well. Too many people hanging around the outside. Probably average for the money. The desk personnel were excellent.

4.0

Jun 2024

We needed a room for one night. Sure, stay did the trick.+

10.0

Jun 2024

Really good

10.0

Jun 2024

Everything was good

4.0

Jun 2024

The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again.

10.0

Jun 2024

I really liked this place for the designated smoking areas outside. I have been 3 times now with my family for hospital visits. It does seem like families with little kids stay here for weeks at a time.

1.0

Jun 2024

Reserved a handicap accessible room, at check-in was offered a 3rd floor room with no working elevator. Af ter much discussion received a 2nd floor room, still with no elevator! At least their Handicap parking was still working. After settling in the room I noticed blood spatter on the inside of the door and the adjacent wall, guess CSI just finished with the room.

8.0

Jun 2024

I was charged extra fee for early check-in and I was already in the room from Friday/Saturday so I decided to stay over into Sunday.

5.0

May 2024

Service was great. Slept very well nice and comfortable. Love the big TV. Need more work on bath tub (cleaning or replace). Location is five minutes from my final destination. Great location.

10.0

May 2024

Nice

2.0

May 2024

This property was dirty, smelled strongly of cigarettes and marijuana. The rooms were in need of repairs including paint chipping off the bath tub and black mold. Our window shades did not open. We moved to another hotel after finding 2 cockroaches in our room.

3.0

May 2024

Normally we like Best Western hotels but this was disappointing. The staff were very friendly no problems there. The hotel was very dark except in reception. There was only a blind at the window and no net curtain for privacy The hotel is very grey, which we know is fashionable at the moment but it needs some bright colour as well. Tap in bathroom was very temperamental sometimes giving hot water sometimes cold. There was no plug. for the sink.

10.0

May 2024

The staff there is very kind and patient with me. I am disabled yet, the still have first floor rooms and elevators. They also offer a hot breakfast as well.

2.0

May 2024

The hotel looked nothing like the picture when I first arrived I was scared to enter better it looked unsafe and it seem as if there was illegal activities going on around the hotel, when I enter the staff was wonderful so I decided to try it, my toilet seat was broken, the hotel smells very old my allergic acted up the whole time because of the smells, it was very noisey, and people was always in the hall ways smoking. I would never go back again, the towels had hair in them , I did not use them and I used barriers to use the toilet because it just look so unsanitary.

8.0

Apr 2024

The ad stated that there was 'cable tv' however there was only SIX channels. A very limited choice, no news feeds, and the only known channel was Hallmark. Also the hallway floors were difficult to walk on because the flooring had large bubbles underneath. Probably will not be back.

1.0

Apr 2024

Roaches and uncleanliness. Didn’t not stay

6.0

Mar 2024

The manager was really nice and the bed was super comfy. I was there for 2 weeks and housekeeping only came 3 times.

6.0

Mar 2024

It is ok place.

8.0

Feb 2024

I wasn't able to take a bath. The bed was uncomfortable and to high. Other than that it was great.

3.0

Feb 2024

I got texts from the hotel saying to text if anything was needed, but no one ever returned my texts, nor did they ever answer the phone. I prepaid through hotels.com, and usually do not have to wait for a room more than 5 minutes. For whatever reason, the night clerk had problems with the computer, and I had to wait in a freezing hallway for 20 minutes. I had a wheelchair user with me, and the only way I could get onto our floor was by opening a heavy door that had no handicap switch, and no way to hold it open. I struggled greatly to get him inside, and there was no way a person alone in a chair could have handled it.

10.0

Dec 2023

Nice place

2.0

Dec 2023

Noise…trucks backing up, people locking car doors, traffic…I was on the third floor and the person I was on the phone with even asked what that noise was because it was so loud and clear over the phone. Stains on the floor and bedding.

1.0

Dec 2023

Leaking shower ( all over gloor & toilet) broken sink no cold water from sink.... room smelled and the smell of Marijuana all over property ....ppl yelling at all hours of the night no wifi Available as listed remote had large burn hole difficult to turn off and on tub was dirty toilet was working but not without moving handle.... Could be a nice hotel with upgrades and cutting out all the party people that stay on weekends.

2.0

Nov 2023

No good!

FAQs

How much does this hotel cost compared to others in Durham?

The average price for a rental in Durham is £120 per night. This rental is £58 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Durham Medical Center. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Plus Hotel by Best Western Durham Medical Center pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Plus Hotel by Best Western Durham Medical Center?

We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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SureStay Plus Hotel by Best Western Durham Medical Center

Hotel in Durham, NC

Reasons to book

About this hotel

Amenities

Map of Durham, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

SureStay Plus Hotel by Best Western Durham Medical Center

Hotel in Durham, NC

Reasons to book

About this hotel

Amenities

Map of Durham, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Reviews

FAQs

How much does this hotel cost compared to others in Durham?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Plus Hotel by Best Western Durham Medical Center pet friendly?

What amenities are available at SureStay Plus Hotel by Best Western Durham Medical Center?

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