Courtyard by Marriott Philadelphia Willow Grove
4.1
Excellent(626 Reviews)Hotel in Horsham, PA
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban hotel with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Courtyard by Marriott Philadelphia Willow Grove offers 149 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Courtyard by Marriott Philadelphia Willow Grove offers 149 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Horsham, PA
Available Rooms
Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 850 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 850 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed (Hearing Accessible)
1 King • 1 Sofa • 850 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds (Hearing Accessible)
2 Queen • 850 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.1
Excellent(626 Reviews)4.1
The staff was friendly and polite. The hotel is a little aged but is clean. Had to get the key card to our room redone 3 times in 2 days, it kept not working. Service at the breakfast bar was fast and polite but they seemed like they were rushing me, food was good.
4.1
Good room. Clean and bug free...which is what I require. Bed was comfortable but what I really liked was the corner accent chair. Liked it so much I tried to find one online.
4.1
Elevator broken. TVs not smart / able to be casted to. Water stains on celing in room.
4.1
The TV was static execpt for one channel thae Jacuzzi did not work and there was no coffee cups in the room No
4.1
The condition of the hotel is poor overall.
4.1
Everything great with exception of pillows.
Realistically should have brought my own!
4.1
It was fine.
4.1
We were told the pool was open but in fact the pool filter was not working properly. The water was overflowing. And the hot tub was marked closed. The pool area had no towels and there was some litter on the pool deck.
Neither the phone in our room nor the pool worked properly.
Fresh coat of exterior paint but the building needs service.
New, comfortable mattresses. Overall clean.
4.1
It wasn’t great. It was dated, and many of the “perks” either kept weird hours or was somehow broken. The front desk staff was incredible, and this is clearly a Marriott issue and not a staff issue. It’s like the company forgot about this property and it’s an after thought. The hotel is very dated and housekeeping will take short cuts that are noticeable (dirty tv, blood stain on bathroom door, dirty shower) I found out they only clean rooms once every other day which means this small staff had to work extra hard. I probably won’t stay here again, it is by no means worth the price that I paid.
4.1
There were too many kitchen out of service, hot tub out or service, elevator issues, noisy customers . Reluctance to address the issues.
issues not to ignore.
4.1
I didn't like that the paint on the bathroom ceiling was peeling. I didn't like that online displayed a stand up shower unit in the bathroom and in reality it was a shower tub combo. I didn't like that the refrigerator was not working. I didn't like that I had to call the front desk about eight times prior to them answering to ask for bedding for the pull out sofa. The bedding was then sent to the wrong room 223 instead of 233 originally and then took about forty minutes to be delivered.
4.1
I choose this hotel based on its amenities and it lacked in so many ways. Whirlpool didn’t work. Pool was disgusting. Fire pit didn’t work but we got conflicting answers from different employees. The door to the hotel room was stuck and we couldn’t get out. Staff was rude treated its guests like children. There was a huge disturbance from the room next door and the hotel took hours to settle whatever was going on. I usually choose another hotel but it was booked up. I will never choose this place again.
4.1
N/A
4.1
The only problem we had was that we ordered breakfast, but they did not have any at the time because the oven was down.
4.1
The worker are friendly n helpful thank you so much
4.1
Was not clean bed was uncomfortable. No general manager , it was 95 degrees outside and they closed the pool. The elevator did not work either
4.1
Great location.
4.1
Elevator didn’t work Tv didn’t work and i parked in handicap and i have plates and walk with a cane i walked out of my car where i was parked by handicap and guest on 2nd floor threatened me told me I wasn’t handicapped why was i parked there at 10 at night i was truly shocked and scared by that no noisy people banging on doors at 1 am never again
4.1
Stayed 4 nights and room was only cleaned once. And having it cleaned once required me to visit the front desk three times. Each time their response “I notified housekeeping and they will be cleaning your room soon.” Soon ended up being ~40 hours later. Also the pool area is not very nice and rest of property is in poor condition.
4.1
Initially my room card was not activated. Returned to desk and concierges corrected error and walked me to outside door and room door to ensure activation. Room was clean and very comfortable. Unfortunately the elevator was out of service Sunday morning — checkout day. Exemplary front desk staff at all hours.
4.1
Staff was great and understood hospitality
4.1
We stayed at this hotel a few years ago and everything was fine, Not this time. No AC in lobby where breakfast is served. Could not get the door open on two tries, staff had to open for us. AC unit in room could not be controlled by thermostat so room was very cold. AC unit was leaking water all over the corner of the room. No body wash in shower. Only elevator out of order in the morning.
4.1
1st floor room (112) sliding door did not lock and screen had been cut at the place where the lock was.
Upon check-in, we were not made aware that water would be shut off Monday morning at 9am. Management needs training.
4.1
Hidden fees for parking
4.1
I had chosen this property over other properties since it had a pool and a sauna. When I checked in and was ready to enjoy the amenities I noticed that the whirlpool was taped off as they were doing service and was informed that the whirlpool sauna will not be usable and also the door to the pool entrance could not be opened with the room key so the pool wasn't accessible either.
The kitchen was out of order, so there was no breakfast to be served except for pre made muffins/ and unhealthy snacks. The little sad looking coffee maker in the room was not working. The keys to get into the hotel was not functioning and after parking the car we had to go to the front lobby to enter the building.
For $400 for 2 nights, and the fact that the propety is a Marriott property, I was expecting just a little more.
4.1
Check in was effortless. The hotel is clean. The staff very friendly and helpful.
4.1
There were no sheets for the pull out, there was garbage under the pull out the fell all around when we opened it. When I called for sheets no one ever came. No one cleaned our room. Overall felt dirty at this hotel.
4.1
A phenomenal get away area to relax and spend time
4.1
Hot tub was broken otherwise everything was good
4.1
Nothing. It was a great stay.
4.1
I love this hotel but they need to fix the jacuzzi
4.1
Its was a great stay, my family had a ball. I wish they hottub worked.
4.1
The hotel itself is better than average and a good value but the breakfast was a total ripoff. For $10 per person prepaid, we had a choice of either a small regular Starbucks coffee or a small decaf Starbucks coffee. Anything else would have been extra. Included was either a premade breakfast sandwich with pork or oatmeal. Anything else would have been extra. And a very basic Starbucks menu was all the choice you had. No egg bites, nothing vegetarian other than oatmeal, nothing gluten free other than oatmeal. My husband was able to get a toasted bagel and I ate oatmeal. If I hadn’t prepaid for it, we would have eaten breakfast anywhere else.
4.1
It’s very updated, clean and convenient!
4.1
I checked out just after midnight on Friday, 3/8, after police had to be called when I was harassed and surrounded by a gang of young men who attempted to force entry into my room -- and who were also guests at the hotel.
4.1
Beautiful, comfortable lobby areas
4.1
Very clean, coffee lousy
4.1
Poor water pressure in shower, cold water only in sink. Few TV channels, poor image quality.
4.1
Whirlpool was broken
4.1
i didn't like that they did not have a complimentary breakfast. that sucks
FAQs
How much does this hotel cost compared to others in Horsham?
The average price for a rental in Horsham is £81 per night. This rental is £0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Philadelphia Willow Grove. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Philadelphia Willow Grove. Enjoy the water!
Is Courtyard by Marriott Philadelphia Willow Grove pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Philadelphia Willow Grove?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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