Courtyard by Marriott Jackson
3.7
Good(458 Reviews)Hotel in Jackson, MS
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with a fitness center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Courtyard by Marriott Jackson offers 117 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Courtyard by Marriott Jackson offers 117 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Hypo-allergenic bedding and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Jackson, MS
Available Rooms
Room, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking (Hearing Accessible)
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.7
Good(458 Reviews)3.7
I had to laugh at the photo of the outdoor area on the email because what I experienced was the total opposite of the photo. No cushions, no organization, nothing appealing. I know the hotel is undergoing renovation and the lobby area and most rooms have been updated but the hallway carpet was filthy and looked like it had not been cleaned in weeks. I had reservations for two nights but checked out after one. The area did feel safe and the staff were cordial and helpful, but the areas not renovated were just nasty.
3.7
The receptionist at the front desk was extremely rude. They didn’t have any king bed rooms available (which was the room type we reserved) and the only option was two queen or full size beds whichever it was. We accepted and went to the room which was smelly and extremely hot to the point it took all night to cool off. When I confronted her she said that was all that was available and if we didn’t want to stay we could go somewhere else! When I told her that Marriott would not be happy with the conditions of the hotel and the rudeness of the service she stated that they were independently owned and they didn’t care! We had been traveling all day and needed our rest so we settled but I was appalled by the level of service this person was giving! Later I came down to see if they may have something for a headache and witnessed this same front desk worker being extremely rude to another customer at which time she canceled his reservation against his will and told him to find another place to stay because he wasn’t staying there! This type of behavior is extremely unacceptable and should not be tolerated by ANY business owner much less a corporate franchise such as Marriott! The rooms and the entire hotel wasn’t up to par to be a two star hotel such as Motel 6!! These are all facts!!
3.7
If you want to feel like you are staying at a CONSTRUCTION SITE then by all means stay here. The pictures are not true to the conditions of the rooms, they are way more outdated. No AC on the floors and dirty and old elevator. Construction debris on the floors and carpet as well as in the room, paint splatters everywhere. Only one lamp as the light in the room, broken TV and Window. Bugs in the shower and ashes on the counter even though it was a non smoking room. We ordered Breakfast and never got any, 25$ in the wind… DO NOT STAY HERE
3.7
Property is under construction. Hallway carpet on floor I stayed on was very dirty. No ice machine on room floors worked. Had to go downstairs for staff to get ice from bar area.
3.7
The room needed to be vacuumed and the hotel smelled of a cover up spray. Wouldn’t stay here again. Very disappointed.
3.7
Over hang had no footage listed
Peanuts on floor between beds
Hair dryer bag was empty
Shower rod falling down
Dirty shoe marks on bathroom floor
Very loud air conditioner when it came on
3.7
The room we had showed mold.
3.7
Remodeling the lobby does not improve what's more important, a clean UPDATED functional room. I felt like I was in a time warp to 1991 with the fixtures and gross shower.
3.7
The facility is horrible. The ceilings are leaky, and carpet is dirty. This place shouldn't be open. The staff was friendly otherwise I would've tried my luck booking some where else . This place is not safe
3.7
This is an older Marriot. They are in the process of renovating though. Carpet was worn and stained but everything else was fine. Paid a bit less than I usually do for a Marriott, so it was worth it.
3.7
The staff was all very friendly but the room felt dirty with stained carpets and a leaking bathtub faucet.
3.7
Good
3.7
gym and pool spa unavailable
3.7
The property could have a little cleaner carpet needs to be removed or shampoo.
3.7
If I could leave ZERO stars I would.. We stayed here one night on our way to Panama City. I booked a room with a king bed and pull out couch. The room was TINY. Seemed like it used to be an extra storage room that they converted to a hotel room. Our room was also HOT.. There was no AC in the hallway or the rooms on the third floor. We called the front desk at around 10 because we were crammed and HOT.. They thankfully moved us to a room on the first floor (but not without an attitude). This hotel should be ashamed… the pictures on the advertisement are misleading and this hotel is a WASTE of money!
3.7
my grandson and I checked in on a Sunday. The room's carpet had a large stain in the middle of the room & it smelled like mildew. i couldn't get the deadbolt to retract after it popped out so i couldn't close the door. i went downstairs to tell the manager at the desk he offered to change my room. he showed me two more rooms both with large stains on the carpets. He said they are about to do renovations so no carpets are being cleaned. he showed me another room carpet dirty but no large stains i decided to take it since he told me he didn't have time to show me another room and it looked and smelled better than the others. I left & came back later that evening and upon further inspection the room was dirty, only the beds were made, sticky stuff on the night table with cup ring stain, bathtub had ring around it and dirt in tub, dust everywhere. i stayed 3 nights asked for my room to be cleaned everyday it was finally cleaned the day before i checked out. and i only received 1 set of towels when there should have been 2. At checkout I voiced my dissatisfaction to the general manager she apologized and said they were cleaning carpets. I guess the manager, just chose to show me rooms that were in that condition. he was very rude as I spoke to the general manager making smart remarks and rolling his eyes. he was very unprofessional. don't know what i did to get on his bad side but the rest of the front desk/staff were very nice, professional and accommodating.
3.7
Considering the Hotel under renovation from old to new it was pleasant!
3.7
It was very clean and very good customer service.
3.7
The property needs to be updated. Our carpet was fraying and torn and the bathroom had mold. The staff was friendly and the beds were good.
3.7
The rooms smells terrible like mildew or mold was in the first room we were in and when they moved us to another room you could still smell and unpleasant odor maybe from a leak in the bathroom or the air conditioner. I didn’t complain to anyone I just went and bought some Lysol Disinfectant Spray and suffered it out . I’m sorry I wasn’t pleased at all, but thankful that l had a place to stay while I was there in Jackson .
Thank you for the provision and kindness !
3.7
All of the reasons we chose to stay here were in fact NOT available. Some things were simply misrepresented and other things were not functioning due to renovations we did not know about. We would have picked somewhere else if we had known the hotel actually did NOT offer what we were looking for. We should have been advised as such or at least offered a discounted price.
3.7
Don’t stay here unless you like to stay in the ghetto! Homeless living in the trees all around the property! We completely unloaded for a Florida trip and carried everything to our room for our safety! Dirty soap in the shower! Carpet stained! Noisy! Under construction too! First thing I did the next day was to get to our Florida condo and take a bath! Made me feel grungy staying there!
3.7
Property was clean and literally within 2 minutes from my event. No matter what time I got there, I always had a close park to the door which since I was by myself and coming to the propery around 2 am, it was safe for me to do so.
3.7
Pick another hotel down the road. Old and Dirty. Front door under construction. Side doors not locked.
3.7
Very unprofessional at check in and confusion at check in
3.7
We did not stay- it was loud and filthy
We need a refund - we had to stay elsewhere
Will never use hotels.com again
Marriot should be ashamed
Requesting a FULL refund
3.7
Loved everything. My favorite hotel to stay at when in Jackson ms
3.7
The staff at the hotel were friendly and the service was good. The hotel itself is dated but clean.
3.7
Great
3.7
The staff was great and the property was fine but the phones didn’t work. All the buttons were cut out of the phone. The tub continuously drips. The TV signal didn’t work. I don’t recommend this property.
3.7
The staff was great and the property was fine but the phones didn’t work. All the buttons were cut out of the phone. The tub continuously drips. The TV signal didn’t work. I don’t recommend this property.
3.7
The room was adequate but the TV was not in working condition and maintenance had to come up. The phone never worked. Elevator is extremely slow and does not sound safe, needs inspection. The bistro downstairs served me wine in a champagne flute and for the guest who would not know better that would be okay however I know better. I was charged $13 for what would've been a 6 ounce pour in a wine glass for about a 4 ounce pour champagne flute. Total rip off and a poor reflection of a Marriott a restaurant/bistro that has no wine glasses but yet has a bar
3.7
The room was adequate but the TV was not in working condition and maintenance had to come up. The phone never worked. Elevator is extremely slow and does not sound safe, needs inspection. The bistro downstairs served me wine in a champagne flute and for the guest who would not know better that would be okay however I know better. I was charged $13 for what would've been a 6 ounce pour in a wine glass for about a 4 ounce pour champagne flute. Total rip off and a poor reflection of a Marriott a restaurant/bistro that has no wine glasses but yet has a bar
3.7
Staff were the most polite I have seen and I travel a lot. Would definitely stay here again.
3.7
Staff were the most polite I have seen and I travel a lot. Would definitely stay here again.
3.7
.
3.7
.
3.7
Good
3.7
The hotel was not very clean and looked very run down. I expected better from a Courtyard. Would not stay there again.
3.7
There was a hole in the wall, one drawer was broken & hanging crooked on the dresser, the chair was dirty, there was a huge stain on the comforter & the bathroom was dirty. There wasnt even the tiniest piece of grass for our dogs to potty even though this was advertised as a dog friendly hotel. The only saving grace was the nice employees working the desk.
FAQs
How much does this hotel cost compared to others in Jackson?
The average price for a rental in Jackson is £90 per night. This rental is £14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Jackson. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Jackson. Enjoy the water!
Is Courtyard by Marriott Jackson pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Jackson?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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