DoubleTree by Hilton Collinsville - St. Louis
4.1
Excellent(1,000 Reviews)Hotel in Pontoon Beach, IL
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free parking, a quick walk to Gateway Conference Center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Pontoon Beach, IL
Available Rooms
1 King Bed Non-Smoking
1 King • 247 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, Non Smoking
1 King • 1 Sofa • 248 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Queen with Sofabed
1 Queen • 231 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
2 Queen Beds Non-Smoking
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
One Queen Bed
1 Queen • 231 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.1
Excellent(1,000 Reviews)4.1
Overall, the property is in excellent condition and we have stayed there many times over the past 15 years. Some of the rooms have items that need an upgrade (badly scratched furniture, refrigerators, etc). The hallways could have been cleaner (linen removal, trash pickup), although the staff did their best to address this. Overall, though, this hotel’s location, layout, amenities, and Porter’s Restaurant make it an excellent choice for the Metro East area.
4.1
Check In went quickly, asked for two keys and was provided with two, however one was not keyed to the room. The next morning, took a shower, turning the know to H for hot water. The water was cold. It started to warm up and when I had it go through the shower head, it became cold again. When I told the front desk upon check out, they were apologetic and offered compensation, however I declined. They did say they would look into the issue. Unsure if it was my user error or if something else was going on. The toom itself has some stains by the ac unit.
4.1
Couldn't get water from faucet of bathtub for shower. Finally got enough for minimum flow shower. I stayed in room 107 very very noisy with elevator noise. One desk clerk told me no rooms I got on Expedia and they had rooms and I booked it and stayed one night. Not a good experience!
4.1
I have stayed before the property was as good as it has been in the past.
4.1
In hotel room a whole row of electrical outlets did not work. There was an electrical strip with multiple lights, alarm clocks .etc plugged in that were inoperable.
4.1
Nice hotel, very nice staff, great area. Older hotel, so it has wear and tear. But decent overall
4.1
Could not get shower to work so called and was informed that sometimes you have to pull real hard to get it to work. I feel the price you pay you should not have to fight to take a shower in the morning. Shower was a handicap shower and there would be no way a handicap person could get the shower to work. Was told next time you just need to call the front desk and have someone come down to room.
4.1
Not the best to stay at. Rooms outdated, phones don’t work, tv never worked…
4.1
It was quiet and next to the convention center. It is a bit outdated. But it was a good stay.
4.1
The tub would not drain, the air conditioner was so loud it kept me up all night, the counter was dirty and sticky, and the lamp would not turn off.
4.1
stayed in room 116 which while clean there is a badly cracked toilet; that does not leak but is unseamly...
4.1
Nice place
4.1
Room was clean and comfortable. No complaints here.
4.1
Our room was a bit dated and worn. I was disappointed that they didn’t offer any type of free breakfast. A continental breakfast was $12 and a regular breakfast was $16. We chose to go out for breakfast.
4.1
This is a beautiful property. We enjoyed our stay, the staff were wonderful.
4.1
I appreciated the welcoming staff.
I do not appreciate an extra fee in case one has to change the reservation or possibly even cancel.
4.1
Great space
4.1
The hotel was close enough to everything 😎😎😎
4.1
Wow! The staff is par excellence! Very friendly and accommodating! The furniture and tubs in rooms are very old, but clean. The mattress was new and super comfy! Fabulous stay! We’ll go back next year.
4.1
It was okay. I had to switch rooms because my room had vomit on the wall by the bed! It was gross! My room phone was not working because it was not charged up.
4.1
eThe room was okay little outdated and there were not enough electrical outlets the way they had everything plugged in, we knew one spark and the place was going to go up in flames. Also my husband left a pair of tennis shoes ( not the hotel fault) called the hotel and they transferred me to the housekeeping dept. left msg and ad of yet have not heard back from anyone!!
4.1
Great Hotel! Will stay again! Great for my family stay.
4.1
The bathroom smelled mildewy and dank
In the morning after feeling congested found damp mold in and under the refrigerator
The vynl covered head boards were shedding their surface and I awoke with flakes of vinyl sheeting on my pillows and bedding
The power plugs and outlets at the desk area were damaged and not working/connected.
Pillows were great.
Everything else was a complete disappointment
4.1
Hallways and elevator are literally set to 80 degrees. Pool was closed due to maintenance. The lamp in between the beds was broken with exposed wires hanging out. The mini fridge appeared as if someone had thrown it off of a truck on the interstate and then placed into the room.
4.1
Staff was friendly and very accommodating. Room was clean and ready on time.
4.1
Average hotel, outdated but not bad for the area it is in. Could use some upkeep and basic attention to maintenance
4.1
The shower/bath tub surround was gross. The faux leather on the headboard had been partially peeled off. The front lobby and the staff were great. Rooms need to be cleaned better.
4.1
I looked at the highway access and my pass thru agenda thinking that it would be a good fit.
A conference center first floor room was noisy, elevator and doors were loud.
I didn’t have a great nights sleep.
I won’t pick this location again as a overnight place.
4.1
The hotel was old and nasty, I will never go there again.
4.1
Easy parking and access to the building.
4.1
Great hotel! Nice rooms and great on property restaurant.
4.1
Beds were terribly uncomfortable, lamp shades were all torn head boards were worn
For the price I accepted much better cleanliness
4.1
Very very very clean and nice staff.
4.1
I was compelled to have a copy of my driver license to give to the Hotel at check in, some sort of city ordnance, I ask to have the copy destroyed when I checked out. I was told no, that the copy must be kept on file. If I would have known that prior to check in, I would have never stayed there. They have no clue who will have access to my information, it could be compromised
4.1
Hvac in the room didn’t work at all, they wouldn’t comp me anything on the room. 250 dollars for a miserable hot and stuffy hotel room is ridiculous.
4.1
They need to update the entire place, very outdated, urine smell throughout the entire hotel urine very disappointed! Breakfast was not good milk was spoiled ew.
4.1
I fell out of a chair that was missing bolts. The whole hotel was very unclean. The staff were nice but definitely not a acceptable place. I have pictures of it all
4.1
This was a terrible place to stay. Way over-priced, the sink didn't drain, the shower didn't turn on, the toilet and mini fridge were covered in scratches. The carpet felt very dirty, I didn't want to take my shoes off. And the sheets made me feel extremely itchy. We left at 4am because we couldn't stand it and the manager said that they could credit us $20 for the shower and that was it.
4.1
Wonderful stay. Friendly and helpful staff. Nice big and clean room. Would definitely stay again.
4.1
The restaurant was outstanding. Both nights of my stay the AC quit working, room was over 83 degrees each night at 2:30 a.m. Hallway smelled like marijuana for the entire stay. Sink did not drain but was fixed on the second day. Garbage from room next door and room service dishes were never picked up, disgusting.
FAQs
How much does this hotel cost compared to others in Pontoon Beach?
The average price for a rental in Pontoon Beach is £73 per night. This rental is £27 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Collinsville - St. Louis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Collinsville - St. Louis. Enjoy the water!
Is DoubleTree by Hilton Collinsville - St. Louis pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Collinsville - St. Louis?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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