The Resort @ Dolphin Heads
3.7
Good(437 Reviews)Hotel in Mackay
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Beachside hotel to enjoy 3 outdoor swimming pools and white sand beach
At The Resort @ Dolphin Heads, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Housekeeping is available on request.
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided.
3 outdoor swimming pools are on site along with a children's pool.
At The Resort @ Dolphin Heads, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Housekeeping is available on request.
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided.
Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Mackay
Available Rooms
Economy Studio, Garden View
1 Queen • 1 Sofa • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Ocean View Suite
1 Queen • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Pool View Suite
1 Queen • 1 Single • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Studio
1 Queen • 1 Bunk • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.7
Good(437 Reviews)3.7
Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset.
No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
3.7
Amazing staff, location and food!!!
The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed).
Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon.
Also special mention to the staff, They were amazing, Very friendly and helpful!
3.7
Enjoyed my stay.
3.7
Lady at reception was wonderfull
3.7
Outstanding views over the southern Whitsunday islands
3.7
Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again
3.7
We got a upgrade to a ground floor room with ocean frontage. Absolutely stoked. The beach & ocean view from the front of the propery was first class.
3.7
My partner and I stayed in a newly renovated room, which was gorgeous, and very comfortable. Our view was probably the least exciting, but that wasn't very important to us. We had several family members in other rooms, however, with gorgeous views right out onto the beachfront.
3.7
We loved the quiet and serenity of our stay so much so that we are going back!
3.7
Everything good wow Possums at nights
3.7
Room was very tied, leaking basin taps , leaking shower , the electrical panel outside the room had a 75db sound coming from it in our room, it lasted from 9pm to 4:30am the staff could do nothing to help , was the worst night in a hotel we have ever had , the restaurant and meal was ok
3.7
Great view. Tired rooms and building
3.7
We enjoyed our short stay at Dolphin Heads Resort. The pool was amazing, the restaurant menu was extensive, food was delicious, the grounds were nice and everything within the resort is close by. Yes, the rooms are aging but we knew this before arrival. The room still had everything we needed and was clean. The beach infront of DH is all rocks but Eimeo Beach was just a few mins drive away and was stunning. It had a coffee/food van every week day, lifeguards, toilet facilities, shady areas and a park. If I am to make a suggestion to Dolphin Heads, it would be to add some more seats around the pool.
3.7
Liked! Views are Amazing, pool is Beautiful, but could have alot mor seating or sunbeds! Rooms are comfortable!
Dislikes! No Breakfast, poor management or not enough staff at restaurant/ bar, server mould smell entering my room & bathroom vent was overloaded with dust so ventilation fan didn't work! Cheap appliances, need more activities, shops walking distance!
3.7
There was nobody to greet us at all since we arrived after 4pm. When we called we were told that our room was left unlocked and to go on in. The bathroom smelled of sewer. The beds were very uncomfortable and we suspect there were bedbugs. We also had a cockroach visitor.
It appeared that there had been an attempt to clean the place but it is very run down and needs a lot of work.
3.7
Disappointing. There was no room service and the bed mattress was cheap and nasty.
3.7
A beautiful, serene property and location with awesome helpful management. A absolute pleasure staying here.
3.7
Brilliant bar and dinner service, receptionist(female) friendly and tried to bechelpfull. Didnt get room booked with QS bed and couch instead just QS bed with stuff from previous occupent still in cupboard and freezer. Balcony furniture very flaky, opening the balcony difficult due to missing bearings , room requires decent cleaning. No access to beach but decent pool with just 4 lounges. And on departure day whilst getting ready electricity was switched off without warning...and no one cared. A run down joint.
3.7
The staff were exceptionally helpful and friendly.
3.7
It was all great frim what i saw.. thank you guys
3.7
Bar and Restuarant at Resort
3.7
Hotel pool and surrounds were fantastic!
Restaurant served excellence food at a very reasonable price.
Rooms were old and in desperate need of updating, i have doubts theyd even been cleaned as the floor was filthy!
AC didnt work which is very poor for Mackay and hard to find anyone at reception to have this rectified.
Overall ok but AC is a must!!
Ro
3.7
Dirt on the bed sheets, dirty bottle left in kitchen. Ants everywhere. Shower dirty
3.7
Love the pool facilities, quiet. Little bit of a cruise ship feeling with the bar and restuarant near the pool. Rooms were not well maintained. The main light wasn’t working, soaps and shampoos not filled or not working. Absolutely no room service, not even fresh towels. Guess I shouldn’t complain considering the price.
3.7
Great position grounds well looked after and walk straight unto the beach.
3.7
Absolutely beautiful beach front resort.
3.7
Great place to stay. Loved the views
3.7
Beautiful place by ocean, spacious room with everything you need for a comfortable stay.
3.7
Clean and tidy with friendly staff and a beautiful view from my room. Reasonable rates with dining option.
3.7
The property is very outdated and needs some tlc. There are permanents living in the resort which made it feel untidy.
We couldn’t keep our door open as the people beside us were smoking in their outdoor area.
The only thing it has going for it is the stunning sunset over the water and mountains. Our kids loved the pool.
3.7
Very neat and tidy rooms.
3.7
My family and i stay at dolphin heads quiet often as we find it a very beautiful place, the staff are amazing, food is great everytime, the grounds are beautiful and well maintained. It was just the room we stayed in this last visit wasn't what we were expecting. It smelt very bad of mould then in the door frame my 1 and a half year old was running his fingers in mould. The room smelt very bad it was very unpleasant. There was dust all over the walls. The cutlery still had dry old food on the forks. When we got out of the shower our feet were dirty from floor's. Its definitely not a room for a family with little one's. We will be back it was very unfortunate with the level of cleaning that needs to be done in the room i felt let down cause every stay has always been amazing.
3.7
Lovely place to stay. Beautiful place and view. Yummy food at the restaurant. Would stay again.
3.7
lovely view and place to stay is quiet. restaurant was excellent. Compliments to Chef and wait staff
Room cleanliness was not that good
3.7
Overall a decent stay, but the property is dated and is in need of some renovation.
3.7
Great spot, balcony’s and gardens could use a bit of tlc but views are so beautiful.
3.7
Other than a nice place the restaurant meal waiting times were ridiculous
3.7
The property is run down and needs cleaning
3.7
Still a beautiful location with amazing views but Resort has become very dated and is in need of renovations of rooms and buildings
3.7
we stayed for 12 days rooms was comfortable but no room service. views from the room were amazing.
shower needs a rubber seal to stop water leaking onto the floor.
FAQs
How much does this hotel cost compared to others in Mackay?
The average price for a rental in Mackay is £78 per night. This rental is £3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Resort @ Dolphin Heads. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Resort @ Dolphin Heads. Enjoy the water!
Is The Resort @ Dolphin Heads pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Resort @ Dolphin Heads?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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