Courtyard by Marriott Memphis East/Bill Morris Parkway
Hotel in Germantown, TN
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Suburban hotel with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Courtyard by Marriott Memphis East/Bill Morris Parkway offers 96 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Courtyard by Marriott Memphis East/Bill Morris Parkway offers 96 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Map of Germantown, TN
Available Rooms
Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 180 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking
2 Double • 235 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 360 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa • 360 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
1 King • 1 Sofa • 355 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
10.0 / 10.0
Great staff and service
10.0 / 10.0
Great room service and amenities
10.0 / 10.0
great service and front desk representatives
10.0 / 10.0
Great room a/c and entertainment value
2.0 / 10.0
This property is not operational. It is being renovated. We could not stay there once we arrived. We had to book a different hotel. I need a refund for this booking.
2.0 / 10.0
UNSAFE and UNSANITARY. This hotel is undergoing EXTENSIVE renovation and when we reserved our room, well in advance, we had no idea. We did get an email right before arrival saying the pool, workout room and the kitchen were closed, ok no problem for a short trip. However, the hallways had no AC, the elevator flooring was torn up, flooring was stripped up in common areas and other areas. And had we not been so tired we would have immediately left. Room was moderately clean. Day two we did leave because the sink water turned brown. Frankly, I think this hotel should be closed down until the renovation is complete. Marriott should be ashamed. The front desk staff were courteous and understanding though.
2.0 / 10.0
I booked this location because I stayed there 3 years ago. It was okay then. There were no stipulations on the app and nothing stated that this hotel was under extensive renovations. Upon arriving to the front counter, the clerk was nice and greeted us. I told her my name and that I had reservations. She stated I wanted to let you know we are under renovation. I said ok, the website didn’t mention anything. She states our elevator does not work, the pool is not open. I said ok, I already booked. Can I get a first floor room? Sh stated we don’t have any. I told her I had 2 50lb luggages and asked if they had someone to assist. She said no. It was last minute and almost dark in Memphis. I had no other options by then. I had no choice but to struggle with those 2 heavy luggage’s. Paint, ladders filth everywhere. We get to the room, the tv doesn’t work, no cable, I tried to call downstairs, no phone service. The tub was dirty and the bathroom floor sticky. We quickly went out nearby and grabbed food to bring back, I advised her of the tv, we at least wanted to watch tv. She was on her cell phone, but allowed us to quickly interrupt. She said she would send someone up. After 2 hours went by, I knew it was a lie. This place should close. We had to leave for our flight at 5;30 am. Could not use the shower because it wasn’t up to par. I told the clerk who was now on duty and mentioned the tv and that no one ever came. He said owe I got here at 11 and know nothing about it. Oh ok.
2.0 / 10.0
We had the worst experience ever with this stay. We had 3 different rooms. The original room 205 the tv did not work and my husband informed the desk clerk as we were leaving for gathering. He said he would have someone take care of it. We made it back and the tv was not fixed. So we were moved to room 237. This room air conditioner did not cool and fresh paint fumes were unbearable with the heat. My husband has asthma and could not breathe and I had a bad headache. So here we went again packing up our belongings to head to the 3rd room. We were totally disappointed and extremely dissatisfied. I would give this place 1 star. Please advise!
8.0 / 10.0
all good
2.0 / 10.0
Still haven't received my deposit almost been 2 weeks
4.0 / 10.0
The hotel seemed run down and not clean
6.0 / 10.0
I make reservations for a king bed when I went to check in they said they only had double beds and they tried to charge me extra saying check out at 11 when my reservation says check out at 12
4.0 / 10.0
The key didn’t open the door every day of my three night stay. The cleaning crew knocked on my door twice the day I was checking out before noon even though do not disturb sign was on.
10.0 / 10.0
I have chronic back pain and when I completed my drive I knew I was going to have a sleepless night. I woke up at 8:00pm PAINFREE! Best sleep I ever had! This will be my hotel to go to when I’m in town!
1.0 / 10.0
It was absolutely disgusting, everything was being Renovated, however the rooms themselves were done and they were disgusting! Our first room we went into smelled like straight up black mold and the window had been open! Our ac was broken, and everything looked unclean, I asked to switch to a different room and there were used tissues and wash rags hanging on the shower. Don't even get me started on the stains. I love Marriott normally, online looked great but I promise you the entire hotel smells like weed and smoke and mold!
10.0 / 10.0
All was good
6.0 / 10.0
The professionalism of the front desk manager Rell was excellent! We changed rooms twice because of issues in the room ( tv not connected, missing remote, and bath tub had no stopper). He upgraded us to a better room and comped our breakfast all while being extremely courteous. The morning Bistro manager was also very sweet. Other than the minor inconveniences of changing rooms our stay was pleasant.
1.0 / 10.0
I stayed for 3 nights and didn’t get room service once, I bought laundry detergent and softener however could not wash because the front desk didn’t have any quarters. The food service was poor. Property was dirty, overall the worst stay ever for me.
10.0 / 10.0
Good job
4.0 / 10.0
Was told the restaurant would open at 5 so I waited. Hotel was quiet so I guess the kitchen staff never showed up. Went down the street and got Mexican food to go.
I turned off the TV and it wouldn't turn back on. The front desk offered a new room because the TV guy wasn't in. I passed on relocating. No big deal.
4.0 / 10.0
Despite age of the hotel, staff on night and day shift were all extremely professional, polite and great conversationalists. I enjoyed asking questions and was treated with respect and informed answers.
8.0 / 10.0
My debit card got charged twice, but other than that everything was fine.
4.0 / 10.0
The one thing even the cheapest hotels have is coffee in the room. all they had was decaf. I was forced to buy coffee from theirnlittle shop. itvwas aweful and over priced had to make 2 tdios before i could get someome to wait on me. not how i wanted to wake up before a day traveling
6.0 / 10.0
Car was broken into.
10.0 / 10.0
They didn’t have Complimentary breakfast
1.0 / 10.0
The bed was itchy sheets and blanks were very dirty
4.0 / 10.0
We stayed two nights. The first night was fine. However, when we returned to our room on our second day, after spending the day in Memphis, our room was not made up. I went to the front desk and let the lady there know and she told me that we were supposed to ask for housekeeping services. I told her that nobody had ever mentioned that to us. She just shrugged and said nothing. So then I asked her if somebody could supply us with towels, Kleenex and toilet paper. She said housekeeping had all left. By this time, I was feeling really frustrated but I patiently asked her if she could get us the room supplies. Again she shrugged and just stood there. Finally after she realized that I wasn’t leaving, she very slowly shuffled off and eventually brought me what we needed. No apologies, no compassion or care at all. When we checked out, I asked if this was the Marriott’s policy to not provide housekeeping services unless they were requested. The lady said absolutely not! I also told her that there was no shampoo, conditioner or body wash in the containers in the shower. This lady was very shocked and apologized over and over. I would not expect this poor service from a Marriott hotel, nor would I recommend staying here unless you are desperate. A very disappointing stay for my husband and me.
2.0 / 10.0
Carpet on the room was filthy walking around bare foot my feet got black from all dirt on carpet
2.0 / 10.0
Worst Courtyard experience ever. Had to switch rooms twice. 2nd room had stains on the upholstery and carpet was disgusting. Heard gun shots. Felt so unsafe. The facility needs updating.
6.0 / 10.0
The television wasn’t working and the staff knew prior to my check-in and failed to inform me of this. Although the staff was very friendly and helpful the building could use plenty of renovations.
10.0 / 10.0
Nice, clean, quiet place with great fresh fruit availability along with other things and not far from all the fun places we went to.
6.0 / 10.0
Good
5.0 / 10.0
I was in town for a medical procedure. Our room was pristine, and the staff went out of their way to make us comfortable and welcome.
10.0 / 10.0
I like to use the computer and print.
8.0 / 10.0
This property is a mess. Carpets are dirty worn and stained. The elevator is unclean, dirty and worn out. The outside needed weeding and some significant cleaning. In addition there were vehicles that were robbed. They did get a mobile guard during the evening
4.0 / 10.0
The staff was great the stay was good waking up to your vehicle being ransacked and you friends bikes stolen, we where informed onsite security. They left the site.
2.0 / 10.0
I think someone got murdered in my room. Blood on the bed, curtains. I picked this place because Courtyard Hotels are supposed to have a bar, they didn’t have alcohol. I wanted to wash my clothes. Guess what? Washer and dryer are out of order. Want some ice on the 3rd floor? Too bad, out of order as well. They didn’t have was cloths. I actually need my money back for this one.
8.0 / 10.0
Decent hotel with much better price than others a short distance away.
10.0 / 10.0
Every thing fine
8.0 / 10.0
The staff were all friendly, but our room had ants and the food at the Bistro was not good. As for our room, we were able to move ro a new room.
FAQs
How much does this hotel cost compared to others in Germantown?
The average price for a rental in Germantown is £99 per night. This rental is £18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Memphis East/Bill Morris Parkway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Memphis East/Bill Morris Parkway. Enjoy the water!
Is Courtyard by Marriott Memphis East/Bill Morris Parkway pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Memphis East/Bill Morris Parkway?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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