Hilton Guatemala City
Hotel in Guatemala City
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury hotel with a fitness center and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas.
Hilton Guatemala City offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas.
Hilton Guatemala City offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.
This Santa Catarina Pinula hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Parking
Laundry
Gym or Fitness Center
Garden
Map of Guatemala City
Available Rooms
Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
5.0 / 5.0
Very cool classic room design!
2.0 / 5.0
Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.
5.0 / 5.0
Beautiful property.
2.5 / 5.0
Everyone was very friendly 😊
5.0 / 5.0
I love the tranquility of the place. The staff incredible!!
5.0 / 5.0
Staff was very friendly and available to assist with all of our questions and needs.
5.0 / 5.0
Beautiful property
1.0 / 5.0
The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
5.0 / 5.0
All good
5.0 / 5.0
Just a little bit noise , a lot events into the hotel
5.0 / 5.0
Nice place to stay.
5.0 / 5.0
It will be a lot better if you guys have Smart TV
5.0 / 5.0
Great guest services!
5.0 / 5.0
Everything was perfect
3.0 / 5.0
Receptionist no so kind, Executive Room. With out paper to write a note, missing picture paint, the towels to old, not for a executive Room, the carpet flooring to smelly and old.
2.0 / 5.0
Receptionist was professional but not particularly happy with any requests.
5.0 / 5.0
We love the nature and I was relax experience
1.0 / 5.0
I had a bad experience with the staff not informing me about the early check in process and with the receptionist when trying to do an early check in. Made it very hard while having an eight months old baby.
3.0 / 5.0
There is a lot of road noise depending on where the room is situated. Had medicine stollen from our room
5.0 / 5.0
Excellent service from the staff
5.0 / 5.0
Beautiful. Clean. Staff very polite and service oriented
3.0 / 5.0
A little disappointing since apparently there will be some maintenance to be done and my room will be without running water for the evening. Check in was not very welcoming.
5.0 / 5.0
Everything was great
1.0 / 5.0
The staff is a bit rude, the hotel itself is old and outdated. The rooms have a distinct smell. I was extremely underwhelmed by the lack of costumer service. It is safe to say that I will never book here again. Save your money and book elsewhere. There are so many other hotels with better facilities and costumer service.
5.0 / 5.0
Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.
3.0 / 5.0
Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.
5.0 / 5.0
The property was immaculate
2.0 / 5.0
Bugs in the room
5.0 / 5.0
Is like a 5 stars hotel
4.0 / 5.0
Hot tube not working, and the pool so cold
2.0 / 5.0
Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.
5.0 / 5.0
Pretty
5.0 / 5.0
Love it! The room was awesome and the price was very reasonable! Considering in LA it would be double! Get the suite! There are only two but so worth it.. splurge your on vacation.
4.0 / 5.0
Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long
4.0 / 5.0
The hotel is beautiful, nice gardens, the personel are really nice and make sure you feel at home.
I would suggest changing the towels, the look kinda old.
5.0 / 5.0
Beautiful place
Wonderful staff
5.0 / 5.0
Confortable room, very good bed, friendly staff.
5.0 / 5.0
Very comfortable room, the bed and pillows were excellent. Staff is very helpful.
5.0 / 5.0
Thank you for friendly service
0.5 / 5.0
A beautiful property but hotel was poorly staffed. This is not a 5 start property
-Did not honor reservation arrangements.
-Did not honor executive benefits. Got placed on standard room
-Got locked out of room multiple times due to door not working properly. (When traveling with kids this is horrible).
-Son was sick, staff did not answer the phone in the middle of night when he needed help.
-No room service. Order water for sick son. Had to go downstairs to get it ourselves
-No good comunication between front desk and restaurant.
-No hot water in the room
- No heating in the room
-Jacuzzi never worked.
Luxury is not a priority. But family safety is and due to staff not answering the phone when help was needed and during stressful times, that was very scary.
FAQs
How much does this hotel cost compared to others in Guatemala City?
The average price for a rental in Guatemala City is £60 per night. This rental is £35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Guatemala City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Guatemala City. Enjoy the water!
Is Hilton Guatemala City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Guatemala City?
We found 6 amenities for this rental. This includes pool, air conditioner, parking, laundry, and gym or fitness center.
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