Springhill Suites Memphis East / Galleria
4.0
Good(865 Reviews)Hotel in Bartlett, TN
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, a quick walk to Wolfchase Galleria
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool.
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.
Guests under 18 years old are not allowed in the swimming pool or spa tub.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Bartlett, TN
Available Rooms
Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds
2 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)
2 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)
2 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.0
Good(865 Reviews)4.0
I was very impressed with the hotel. Other than a couple cosmetic flaws in the room, and pillows extremely soft, everything was nice! Breakfast was great including pancakes, eggs, bacon, bagels, english muffins, and bread. Stayed 3 nights. Would stay again.
4.0
Updated facility. No hassle check in. Room was exceptionally quiet. Staff was very friendly and accommodating throughout the stay..
4.0
Check in was easy and staff was very friendly. The water pressure was amazing. Having said this, the property is in dire need of maintenance. The carpets throughout especially around the elevators were disgusting. Stained and worn. I would not stay here again.
4.0
N/A
4.0
Checking in and out was super simple and easy. Everyone was really nice and hospitable.
4.0
I reserved 2 rooms. 1 room was infested with moths. We went to the front desk and they found us another room. Then we discovered they we needed toilet paper in both rooms. We went to the front desk and they said we had to wait for the cleaning people to get toilet paper and the front desk could give us any. Very disappointed.
4.0
Definitely not worth the money. Very dirty and dingy. Walked into room to discover TV on, bed unmade, towel on floor, and blanket on couch. Had to request a different room. New room had terrible mildew smell, dirty carpet with a huge stain, air would not work. Very disappointing. Will never stay here again.
4.0
We had welcoming services as soon as we arrived.
Our room and stay was very nice and comfortable
I would stay here again. Also , breakfast was so yummy
Our check out experience was smooth and everyone was so happy and nice.
4.0
Great Location, comfortable room, staff was nice. No hot breakfast items available at 8am and no one seemed to notice or care. Had some yogurts and cold cereal options. Had waffle making abilities but not set up.
4.0
The property seems in desperate need of updating. The room was fairly clean but the bathroom was very old, stains on the sofa, and electrical conduit running overhead. The breakfast was subpar- not many offerings (no pastries) and they started cleaning up before 9 am. It was was ok for a one night stay but I probably wouldn’t stay there again without an update.
4.0
Overall it was a nice one night stay but the hotel was a little dated. The toilet paper holders in our bathroom had been installed sloppy and the shower drain had signs of rust. The breakfast area was well kept with typical fare (powder eggs, diced potatoes and bacon, muffins, bagels, etc.). Front desk were friendly and helpful.
4.0
The building needs remodeling, and the property is unsafe.
4.0
Continental breakfast not fully stocked. Pool area not presentable. Never had cups for daily coffee and water.
4.0
We liked the location and features of this hotel so much that we rebooked it on our return trip.
4.0
Front desk staff didn’t know what a crib or pack n play was (even though I called before check in to request one). It took them about 10 minutes and 5 employees to figure it out. The room was disgusting…bloodstains on sheets, mildew in tub, old food on the floor. Hot tub was broken and pool wasn’t usable because chlorine fumes were so bad. Breakfast wasn’t even a breakfast. Zero fruit or yogurt options. They offered bagels but no cream cheese. They offered salsa and cheese but no eggs. This was at 7 am and according to another guest, the breakfast had been just as horrible the last several days. Can’t believe this was considered a Marriott hotel. So embarrassing for them.
4.0
Couch was stained and bathroom wasdirty. There were several repairs that needed to be down mostly cosmetic. The free breakfast was basically cereal because the people that prepare the food didn’t show up both days we stay there. Poor management. Stay away from this hotel worst experience we’ve had yet.
4.0
The couch was nasty. The tub was nasty. The property is old and dirty.
4.0
Pretty good was clean and beds were comfy
4.0
Room had smelly/bad odor. Also, room key was unavailable at check-in. The breakfast and dining in surrounding area was good.
4.0
Pretty solid stay! Room was clean, check in was easy. Just needed a stay for one night so it definitely did the job. Definitely a bit of an older building but not problematic. Employees were friendly and helpful.
4.0
For the most part, the hotel is excellent. The staff is very friendly and helpful and the room comfortable and clean. My only issue is the hallway on the third floor by our room need to be vacuumed. Also, the carpet by the 3rd floor elevator filthy and completely frayed. Those aside, I would definitely recommend this hotel.
4.0
Very dirty, stains on the linens. Dirty door frame, couch was very dirty and stained, mirror was spotted.Hallways were stained and tile work were dirty with spilled liquid.
4.0
Staff had no personality. Sheets were dirty, room was dirty. Continental breakfast, was pathetic! Barely any food items. I had to ask to use a microwave and n the back to heat up oatmeal. They advertised bacon and eggs, both trays were essentially empty. I’ll sleep in my car next time me
4.0
Booked a king bed but when we got there, it was not available. Luckily they gave us two queens but your site did not have it correct
4.0
Great location. Great stay.
4.0
Great!
4.0
Great location. Would stay again.
4.0
The tv stand is in a place where if you walk from the bed to the door in the dark, you will hit it with your shins. Also the toilet water would not stop running.
4.0
First off, this is not what you know as SpringHill Suites, this is more like the SpringHill and the Knights Inn on that sketchy exit had a baby. Large rooms, sweet staff, free breakfast, etc., but it has a creepy vibe. Dark, super rundown, sticky and torn-up carpet, black painted bathroom walls to cover up who knows what, TVs don’t work (we tried moving rooms three times and gave up). They said the TV issue was an “outage,” but then we saw all the comments, so yeah. We only looked at the star rating and not the comments - our mistake. Read the comments.
4.0
It seemed like it got new management. There was no uniforms on employees. They didn’t know where batteries were for remotes, where to get extra pillows, forgot our room number, the place really need a facelift, carpet in hallways were shabby, wallpaper peeling, elevator was unkempt, couch in our room was difficult to sit on (slanted forward), electrical outlet was very loose (couldn’t hold plug for my irons or their hair dryer), the air conditioner set to 65 to keep cool. Their service was good. I would not stay there again.
It was clean and organized in room.
4.0
Bathtub needs replaced and had mold
4.0
The Hotel is in desperate need to be refurbished. The hall carpet is dirty with stains. The bathtub didn't work, toilet hardly flush, my feiend had to remove the tank top to make the toilet flush. The television in both rooms kept blacking out. The tv is so old we couldn’t cast to it from our device. The bed in my friends room was on a frame with wheels. By far this is the worst hotel I have stayed in. This hotel gives Marriott a bad name.
4.0
We really loved the suite hotel rooms. It is great to have 2 queen beds and a pullout sofa in a sitting area with 2 tvs and a microwave and minifridge. We had 4 rooms, and they all had some left over trash in the rooms. They smelled clean but did not seem to be thoroughly cleaned and prepped since the last guests. And the breakfast area was a bit disorganized -- hard to find utencils, etc.
4.0
Bathroom was a little dirty indoor pool room was extremely hot in side check out had a little complications all because I paid 3rd party
4.0
I felt like the hotel was very run down. Our room had a very weird smell and the furnishings and carpet seemed very old and dirty. The plugs were so loose we couldn't keep things plugged in and the toilet and tub were very old.
4.0
Would stay there again
4.0
Our TV didn’t work. Tried calling the desk but nobody answered. I then went to the desk. Was told they would send someone right up. That person finally knocked on our door 17 hours later.
4.0
My room was changed three times. The first room desk, nightstand outlets wasn’t working shower head was broken. The next room the air conditioning unit wasn’t working. This hotel need an upgrade like yesterday. Overall the staff was very nice and tried their best to please me but WILL NOT stay or recommend it.
4.0
To start off we checked in and the service desk staff was friendly. Went to the room to get settled and bed bugs were seen in the room in the pillow case. I went to inform the front desk. She stated "what room are you in, oh we have had a problem with that room." I can give you another room. I wanted a refund. She assursd me there were none in the new room she was about to give me. Staff came to take pictures to verify what I noticed. That staff member was jumping and screaming, she was afraid of the bugs to take the photo. I told her imagine how we feel and we paid for the room.
The carpet on each floor was horrendous. Torn and scrappy looking. The hotel was dirty and dingy but staff appeared to be cleaning as best they could with what was there.
One other positive note is the staff was friendly although they spoke very little English and we had to speak into their phones for translations for service.
4.0
It was a lovely stay.
FAQs
How much does this hotel cost compared to others in Bartlett?
The average price for a rental in Bartlett is £93 per night. This rental is £4 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Springhill Suites Memphis East / Galleria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Springhill Suites Memphis East / Galleria. Enjoy the water!
Is Springhill Suites Memphis East / Galleria pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Springhill Suites Memphis East / Galleria?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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