The Westin Philadelphia
Hotel in Rittenhouse Square, PA
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Pet-friendly Philadelphia hotel connected to a shopping center, steps from Liberty Place
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a 24-hour business center, a conference center, and WiFi in public areas.
Change of towels is available on request.
The Westin Philadelphia offers 294 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with first-run movies and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and designer toiletries.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a 24-hour business center, a conference center, and WiFi in public areas.
Change of towels is available on request.
The Westin Philadelphia offers 294 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with first-run movies and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Laundry
TV
Gym or Fitness Center
Garden
Family friendly
Map of Rittenhouse Square, PA
Available Rooms
Traditional Room, 2 Queen Beds, Non Smoking
2 Queen • 340 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Grand Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 340 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 364 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Traditional Room, 1 King Bed, Non Smoking
1 King • 330 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 364 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
2.5
From valet to check in to the stay, we had a ball! it was great!
1.5
I stayed at the Westin from Friday to Saturday, and overall, the experience was disappointing. When I arrived, there wasn’t much staff available, and when I inquired about valet parking, they informed me that they couldn’t charge my car while it was in valet, so I had to park myself. The layout of the hotel was confusing—you need to take one elevator to reach the lobby and then another set of elevators to access the rooms, which was frustrating.
The front desk staff were snappy and rude, often not understanding basic questions. While the room itself was nice, one of the provided water bottles had already been used, and there was no closet or ironing board, which I found odd. I requested extra towels for the next morning, but they took a long time to arrive. Additionally, when I asked for a late checkout, my request was rudely declined.
Overall, while the hotel itself was nice, the service and experience didn’t live up to the cost.
1.5
Our stay started off with a negative feeling when valet informed us that not one person knew how to drive a stick shift. We were more than willing to pay for the service, as we did not want to drag heavy luggage through the parking garage, then through the mall area, and lastly through the hotel lobby.
Once we arrived at the front desk, we wait patiently for our turn until a teenager cut us in the line and the front desk lady helped him without acknowledging our presence. After waiting AGAIN, this time not so patiently, I told her that was rude of her and the patron and she could have handled that differently.
This all happened within our first 30 minutes at the hotel. It put a damper on our stay and we will not be returning.
2.5
Great place convient to tourest areas on foot
5.0
Newly renovated, clean, great service
1.0
Not clean
5.0
Staff were great. We arrived very early and they checked us in. Had a terrible experience the previous night at another “hotel.”
5.0
Very clean, friendly and convenient!!
5.0
Dining options were plenty and the hotel is located in a walkable area with a mall and other retail stores. Check in was fast and the room was clean. I had accidentally booked a double and they were able to get me a king sized bed right away. Great service.
2.5
A great hotel in a great location in Philly (near Rittenhouse Square). Our room was immaculate with a comfortable bed and quiet AC. The bathroom was also very clean with a great shower and nice products.
The staff were also extremely friendly and helpful, both at the front desk and in the bar/restaurant.
We were very pleased with our stay at this Westin property.
5.0
I stay in Philadelphia often because my daughter attends college there. I loved staying at the Westin! I stayed at several other hotels in the Rittenhouse area, and the Westin is my favorite!
2.5
My stay at The Westin was great. I only have one complaint and that is there was no refrigerator in the room. Everything else was to my liking.
2.5
Amazing!
2.5
The am immensely grateful to the entire team during my stay at The Westin Philadelphia Hotel. Wonderful location, excellent accommodations and outstanding guest services!
5.0
Excellent
5.0
Location
5.0
We enjoyed our stay
5.0
Shawn, the Desk Clerk, was fabulous! He ensured that all my needs were met.
2.0
Good Location. Nice environment and area. Lots of restaurants. Parking on the high side.
5.0
Very nice
5.0
Our experience was great!
2.5
Very Good
2.5
After a long night a travel, we arrived early and we wanted to check our bags in to hotel so we could go explore. Sabrina at the desk was so nice and said we could actually check in to our room! We couldn’t believe it, and it was so kind. Other than her kind gesture, the entire staff was very friendly. We will definitely stay again.
5.0
The hotel was perfect for our needs. Good location, personable staff and clean.
5.0
great place to stay, it was very clean and quiet
5.0
The Westin Philadelphia is in a classic old building that has been well kept & updated. It is very comfortable.
3.0
Our group of three booked a two beds room at the hotel, but the hotel gave us a room with a king bed. At check-in, the front desk staff did not inform us of the error, so we had to go back downstairs with our luggage to find out why. The front desk staff told us that there were no twin rooms available (we had already paid in full when we made the reservation and don't understand why a room wasn't reserved). They then offered us a room with a sofa that could be unfolded into a bed. Since it was already midnight and we were very tired, we accepted the offer. However, when we arrived at the room and unfolded the sofa, the space became very cramped. Additionally, we had to put the bed sheets on the sofa bed ourselves. Furthermore, the refrigerator contained takeout boxes that hadn't been cleaned out, and a foul smell came out when we opened it. How could such a thing happen at a large global hotel chain? I don't understand!
5.0
Love this hotel!! Great location for food and shopping, secure, and the staff were the best part of the experience!
5.0
Our go to when in Philly!
3.0
Very few dining options available
5.0
Restaurant is not good
5.0
I enjoyed my stay. Staff was very friendly, room was nice, spacious and clean. Will definitely visit again!!
5.0
the sofa
5.0
Amazing Stay!
5.0
Enjoyed the early check in and the kindness informative staff
1.0
Had to book last minute after a cancelled flight. Booked a room with 2 queen beds at 10pm. Arrived at 1am, was told they had been sold out of 2 bed rooms for at least a week and all they had was a king bed with a pullout couch. For our family of 4 (2 teenagers). If the only room available at the time of booking was a king room, we would have booked at another hotel. I chatted with hotels.com customer service and they were not at all helpful. They tried to blame us for arriving late even though hotel staff said they hadn’t had double rooms available for at least a week. We won’t book through hotels.com again as we can’t trust their listings or their customer service.
5.0
The way it’s connected to the shops it’s convenient!
5.0
Love this parking
5.0
Good.
5.0
The hotel was in a great location, near Rittenhouse Square. The staff, especially the valets who helped with parking and luggage, were friendly and helpful. The room was comfortable and quiet. I would stay there again.
FAQs
How much does this hotel cost compared to others in Rittenhouse Square?
The average price for a rental in Rittenhouse Square is £160 per night. This rental is £1 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Philadelphia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Philadelphia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Philadelphia?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, laundry, tv, and gym or fitness center.
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