The Portman Ritz-Carlton, Shanghai
4.4
Excellent(618 Reviews)Hotel in Shanghai
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury Shanghai hotel connected to the convention center, a quick walk to Jing'an Temple
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Laundry
Hot tub or spa
Gym or Fitness Center
Garden
Map of Shanghai
Available Rooms
Club Room, 1 King Bed, Non Smoking, City View
1 King • 409 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking (Skyline View)
1 King • 845 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, City View
1 King • 409 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King • 409 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Club Room, 1 Bedroom, Non Smoking
1 King • 845 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.4
Excellent(618 Reviews)4.4
Exactly what I expected from the Ritz
4.4
Very good , good emplacement
4.4
Super Friendly
4.4
The lady who checked us out was cold. She made me pay for my and the kids' breakfast even though we didn't go to the buffet on the 2nd morning. (The buffet staff scanned my room card on the first day, we didn't go on the 2nd day, so my room card wasn't scanned, she should have the records)
When we checked in, the front desk strongly recommended the breakfast package, I said sure I will try it. We went to the buffet on the first morning. The breakfast was not good, but it was expensive compared to other hotels. They didn't tell me that I had to call and cancel the breakfast if I didn’t want it on the second day. The other hotels I have stayed only charge if we went to the breakfast. I am very disappointed.
4.4
The location was ideal.
4.4
Great breakfast and clean rooms, but the AC was bad and the hotel would need a renovation to be a 5 star hotel
4.4
Had a junior suite, the lounge and especially the staff in the lounge (Tina and ?) are amazing! Food is of good quality, location is nice, limo and laundry service are superb. The suite service made it a real Ritz Carlton experience.
4.4
I have stayed at the Portman hotel regularly on business trip to Shanghai. It is a great hotel with large room. Good breakfast and excellent pool and gym. Well located for downtown Shanghai.
4.4
Very good hotel:
Liked: room is ok, very good breakfast, internal and external swimming pool, gym.
Not liked much: rooms are a bit old and need some upgrade, not enough free power plugs, room light is insufficient.
4.4
Portman is at a stone throw from the most intriguing life of Shanghai . It’s very walkable if you want to explore Shanghai and there are so many options for shopping and dining from luxury to affordable, from international brands to local boutique.
Staff at Portman are so nice and they go out of their way to make everyone feel at home.
4.4
Hotel staff was friendly and helpful. Location was great for shopping and access to subway. Highly recommend club lounge.
4.4
Everything looking great!
4.4
Excellent stay!
4.4
Service staff gave first class service, all of them !
4.4
Great location and customer service was great. The cleaning lady, Maggie was very nice. Also, the employees in the hotel speak English well.
4.4
Until to understand how anyone could find anything to complain about with this hotel. The level of service was outstanding and the comfort level equally so. Attention to every detail of your stay is amazing!
4.4
Very good
4.4
It’s an amazing hotel.
4.4
Very nice, clean and safe hotel. Always stay there when I have trip to Shanghai
4.4
Great place to stay
4.4
The staff at the Club Lounge were wonderful!! They really made the difference.
The hotel rooms needs a renovation.
4.4
I stayed in this Ritz many times since 2017. The property is a little bit old right now. It feels like there hasn't been any renovation since 2017. They need to spend more in CAPEX to maintain the building.
The service is as good as before. Lounge food and coffee are average.
4.4
Good location
4.4
It was great. The staff were kind and helpful, the area is convenient (next to multiple shopping malls and subway stations) and the rooms were very modern and clean.
4.4
Really like this hotel
4.4
Wonderful hotel in the major shopping areas of Shanghai
4.4
The Ritz are consistently great hotels. The suite we had was extremely clean and comfortable. The hotel is basically spotless inside and out. The bar lounge is elegant and well staffed. Breakfast and lunch buffets are out of this world in terms of variety service and cleanliness. We enjoyed the service and food daily with no regrets. Our advice might be to download a taxi app to help get a cab to return at night because they all work that way now. Great hotel. Classy staff and management. Everyone knows their part and performs to perfection. Stay here.
4.4
an excellent stay.
4.4
Best location, reasonably priced, I will stay again.
4.4
nice place
4.4
Excellent location and service.
4.4
Good
4.4
The hotel is excellent: comfortable room, careful personnel, fast elevator, well located (600m from metro stop Jin'an Temple; in the middle of the stopping area; nice bars and restaurants nearby).
Highlight: the indoor and outdoor pool (almost unique feature in Shanghai).
4.4
I stayed in skyline room for one night, staff are friendly, AC in the room has poor quality, not in a fine condition or
4.4
Well located and convenient. Trusted brand-name. However, as the hotel is old, many facilities are not up-to-date (lack of power sockets in the room and bathroom, ...)
4.4
Property condition is really old!
4.4
Great service! I really enjoyed my business trip there. The staff are very nice. The doorman named Mike was extremely helpful. He ordered a cab for me using his own points to put me to the front of the queue because I was running late for my flight. I was really grateful.it was a very enjoyable stay and I highly recommend it.
4.4
My wife and i stay every several months, and we love to return to the Jing An area. Breakfast is a great finish!
4.4
An European Boutique Hotel that has its charm in Shanghai
4.4
very good
FAQs
How much does this hotel cost compared to others in Shanghai?
The average price for a rental in Shanghai is £31 per night. This rental is £122 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Portman Ritz-Carlton, Shanghai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Portman Ritz-Carlton, Shanghai. Enjoy the water!
Is The Portman Ritz-Carlton, Shanghai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Portman Ritz-Carlton, Shanghai?
We found 6 amenities for this rental. This includes pool, air conditioner, laundry, hot tub or spa, and gym or fitness center.
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