Dar Es Salaam Serena Hotel
4.2
Excellent(312 Reviews)Hotel in City of Dar es Salaam
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury Dar es Salaam hotel in Kivukoni with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of City of Dar es Salaam
Available Rooms
Standard Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room, Ocean View
1 King • 420 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 700 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.2
Excellent(312 Reviews)4.2
Great
4.2
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive.
Overall recommended.
4.2
great staff & hotel
4.2
The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
4.2
great
4.2
All fine
4.2
bathroom tub/shower needs a modernization but otherwise all good
4.2
Very good. Stuffs are extremely helpful.
4.2
very good.
4.2
Did not get room on time and had to wait for 1 hour as the room was cleaned. Terrible service from the staff
4.2
Excellent
4.2
Air Con is minimal. Rooms are musty. Bathroom fan is always on and NOISY. Pool was drained without being informed when we made reservations. When it is usable, it is amazing - so this was very disappointing.
The staff are always incredible.
4.2
Everything was great. Except the pool is closed and I’m a swimmer. Big let down. They should warn visitors on the web advertisement
4.2
There a butiful garden.
4.2
We arrived during Sunday brunch & had no other choices for dining in the building. The music was so loud we couldn’t talk. We sat outside but a speaker blared the same loud music. People were partying but we were exhausted from our flight & just wanted a quiet meal & to take a nap. Had to pay $40/ pp for brunch even though I couldn’t eat due to illness. The next day went better.
4.2
Staff are friendly nice people
4.2
2 night stay after Safari to meet friends in Dar. Al went well
4.2
Beautiful spacious room
Great breakfast selection
4.2
The hotel was nice and the staff friendly and helpful.
4.2
Fantastic! Love the facility, friendly staff, very clean.
Love my stay .
4.2
Location
4.2
The Serena Hotel in Dar es Salaam is pretty decent. The food and the amenities are exactly what you would expect from the Serena brand - Excellent. However, I believe a renovation of the building is long overdue.
4.2
I had paid thru Expedia but the manager said they had not received payment from Expedia and I was charged twice ..,
4.2
They did not have record of my reservation. Took abnormally high time to check in . Only 2 small drinking water bottles were provided as complimentary Charges too high for extra bottle of water. No tooth paste kit in the bathroom. Tub height too high.
4.2
Very beautiful place
4.2
Very beautiful place
4.2
This Hotel it’s nice but needs some attention on bathroom faucet the water is leaking and I had to wipe down the water every time I am using the sink otherwise everything on the counter will be soaked with water
4.2
A nice hotel with nice staff. Hotel rooms need to be refurbished, quite hard beds. All in all good and very central and clean
4.2
Nice location, decent size room, good wifi, excellent breakfast, old property. Checkin could be faster
4.2
Nice location, decent size room, good wifi, excellent breakfast, old property. Checkin could be faster
4.2
This is a beautiful property located in the city center. The staff was warm & welcoming. I had a big spacious room that was comfy & quiet.
The free breakfast buffet was delicious and fresh daily. The pool area was beautiful to just sit and relax with a good book. I used the nail salon in that hotel and the service was amazing.
The only issue I had during my stay was the airport pick up. I made prior arrangements and was told $45 USD. I was picked up and signed for my transport. I paid the gentlemen before exiting the van. When I checked out I was presented with the $45 invoice. When I explained I paid the driver I was told I was supposed to pay the front desk. After several calls to the general manager and to
the driver who denied me paying him. The hotel decided to provide good customer and not charge me again.
My suggestion is to just get an Uber on your own to avoid this situation from occurring. The hotel is very close to the airport and you can actually get an Uber for $10-15.
4.2
This is a beautiful property located in the city center. The staff was warm & welcoming. I had a big spacious room that was comfy & quiet. The free breakfast buffet was delicious and fresh daily. The pool area was beautiful to just sit and relax with a good book. I used the nail salon in that hotel and the service was amazing. The only issue I had during my stay was the airport pick up. I made prior arrangements and was told $45 USD. I was picked up and signed for my transport. I paid the gentlemen before exiting the van. When I checked out I was presented with the $45 invoice. When I explained I paid the driver I was told I was supposed to pay the front desk. After several calls to the general manager and tothe driver who denied me paying him. The hotel decided to provide good customer and not charge me again. My suggestion is to just get an Uber on your own to avoid this situation from occurring. The hotel is very close to the airport and you can actually get an Uber for $10-15.
4.2
very good hot3el
4.2
Hotel needs work. It isn’t 5 star, so don’t be fooled by hotels.com lies . It is a good 3 star.
Service needs sharpening up , rooms are basic.
You can sit in restaurant for 10 mins without service.
Generally not so bad .
4.2
Hotel needs work. It isn’t 5 star, so don’t be fooled by hotels.com lies . It is a good 3 star. Service needs sharpening up , rooms are basic. You can sit in restaurant for 10 mins without service. Generally not so bad .
4.2
Very friendly staff. Beautiful garden with pool.
4.2
Not professional at all !
The check in take about 1 hour ... still waiting in the reception to have the chambre , lot of miss understanding situation whit the staff !
A big problem of managing and communication in this hotel ! The room was noot spacious without balcony ! The sea view it was ok but we change the room and they give us city view ...
4.2
Serene Hotel is a beautiful and comforting oasis in Dar es Salaam city centre. Spacious rooms, and a gorgeous garden with a large pool makes it the ideal business hotel in Dar.
4.2
The property has beautiful detail oriented structure, with access to beautiful large lawn, greenery, golf course, and even the ocean. During our stay we realized that the building has a large crack visible from the pool area. This was a little worrisome to notice. For someone coming up from humble beginnings, felt somewhat unwelcomed, maybe because we had been requesting for a fresh mask (which we were advised over the phone would be available) since arrival. Cleanliness was a major issue as well. Complaints were communicated, and we await feedback. Perhaps an unfortunate experience, certainly very disappointing, terrifying (cleanliness being prerogative in the viral pandemic), and heartbreaking even. On a positive note, there are still good people in this institution who will listen and accommodate their guests. During our stay, we felt that the receptionists were perhaps the best people to communicate with, and they'd go out of their way to help and support anything that was needed to be done. Food has always been amazing here, and their chef is a star for a fact. He does not just intrigue the taste-buds, but is an amazing, empathethic human being as well, with much love for this institution, and goes out of his way to help people no matter what. My mother and I would profoundly like to thank their reception team, and this super chef from this hotel :) without them, we'd probably have left earlier than we did.
4.2
The property has beautiful detail oriented structure, with access to beautiful large lawn, greenery, golf course, and even the ocean. During our stay we realized that the building has a large crack visible from the pool area. This was a little worrisome to notice. For someone coming up from humble beginnings, felt somewhat unwelcomed, maybe because we had been requesting for a fresh mask (which we were advised over the phone would be available) since arrival. Cleanliness was a major issue as well. Complaints were communicated, and we await feedback. Perhaps an unfortunate experience, certainly very disappointing, terrifying (cleanliness being prerogative in the viral pandemic), and heartbreaking even. On a positive note, there are still good people in this institution who will listen and accommodate their guests. During our stay, we felt that the receptionists were perhaps the best people to communicate with, and they'd go out of their way to help and support anything that was needed to be done. Food has always been amazing here, and their chef is a star for a fact. He does not just intrigue the taste-buds, but is an amazing, empathethic human being as well, with much love for this institution, and goes out of his way to help people no matter what. My mother and I would profoundly like to thank their reception team, and this super chef from this hotel :) without them, we'd probably have left earlier than we did.
FAQs
How much does this hotel cost compared to others in City of Dar es Salaam?
The average price for a rental in City of Dar es Salaam is £56 per night. This rental is £121 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dar Es Salaam Serena Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dar Es Salaam Serena Hotel. Enjoy the water!
Is Dar Es Salaam Serena Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dar Es Salaam Serena Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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