Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

3.6

Good(671 Reviews)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida
This hotel features a full-service spa, an outdoor pool, and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a 24-hour front desk, and tour/ticket assistance are onsite.
Caribbean Paradise Hotel & Spa - 5th Avenue offers 37 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Hot tub or spa

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Queen Room with Balcony

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room with Balcony

2 Double • 215 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Poolside Double Room

2 Queen • 269 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite with Balcony

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Master Suite with Jacuzzi, Balcony and City Views

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Caribbean Paradise Hotel & Spa - 5th Avenue

££££

3.6

Good(671 Reviews)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Hot tub or spa

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Queen Room with Balcony

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room with Balcony

2 Double • 215 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Poolside Double Room

2 Queen • 269 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite with Balcony

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Master Suite with Jacuzzi, Balcony and City Views

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

3.6

Good(671 Reviews)

1.0

Aug 2024

I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.

1.5

Aug 2024

The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.

5.0

Aug 2024

It’s in a good spot everything it’s close to Quinta Avenida

2.0

Aug 2024

Good hotel, well located. The only problem was the pool that wasn’t well maintained

1.0

Jul 2024

Super disappointing. I booked two nights to stay here in May. When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer! I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.

2.0

Jul 2024

Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all

3.0

Jul 2024

Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.

5.0

Jul 2024

Very Safe hotel. Everything you need is within walking distance. The only issue is that the towels get changed every three days. Otherwise I will definitely recommend it.

5.0

Jun 2024

Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!

2.0

Jun 2024

The location was excellent. The hotel and room was nice once every thing is done. Now some of the amenities was sub par. Cons No phone in room No wash cloth only med size towels No ironing board The elevator was out The pool was begin worked on No ice machine

5.0

Jun 2024

Loved everything about this place, very convenient location

2.5

May 2024

There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!

3.0

May 2024

We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture. The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken. The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe. There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down. There is a full glass bathroom door so there is no privacy whatsoever. The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut. The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator. All in all I would say if you have children then I would not recommend the hotel due to the noise. The location is great and the staff were all friendly.

5.0

May 2024

It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.

5.0

May 2024

Great place and location. Wonderful staff.

4.0

May 2024

Quinta Avenida at your door step! You have the whole strip for day time shopping and bars for nightlife just steps away!

4.0

Apr 2024

I did not like paying extra for the parking i wasn’t ware

5.0

Apr 2024

I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future!

5.0

Apr 2024

Very good

1.5

Apr 2024

Excellent location, but no elevator, personnel was really friendly and that was helpful.

3.0

Apr 2024

They only provided one key per room, parking is to small and parking is not included on the room fee

4.0

Apr 2024

Overall, we had a nice stay. As stated in the property amenities, there is no lift in the building so you have to use the stairs which for us was no problem as we had light luggage and we don’t mind an extra workout :) There is also correct the loud music at night from the reviews, which we solved easily with earplugs. Breakfast was limited but good. I mean there was a strict list of things which you have to choose from. Although we only had once the breakfast that the hotel offered, it was tasty. The room is exactly as stated in the pics. It was clean and the bed was comfortable.

5.0

Apr 2024

Right in the middle of Playa del Carmen, which is great. But not for light sleepers as the music outside goes on until 2am. Convenient underground parking, but harf to find. Wifi was broken while we were there. Breakfast is at nearby restaurant with very limited choices.

4.0

Mar 2024

No elevators, sewage wasn’t the greatest.

2.5

Mar 2024

Beautiful boutique hotel very friendly staff great location. Will be staying here again

3.0

Feb 2024

The elevator not working we were put on 3 rd floor both seniors

5.0

Feb 2024

Excellent, close to everything. Housekeeping daily. Customer service in the reception area are incredible, they go above and beyond for you.

1.0

Feb 2024

Positives: good WiFi, clean, breakfast ok, nice people, Location. Negatives: poor signage/almost impossible to find walking, very noisy at 1-2am because of neighbors and their kids, shower floods the floor no matter what you do, elevator doesn’t work (maybe for years! )See picture how they cover it up. Dark hallways and stairways. You get ONE key so when you leave the room the power goes off. If you are on the 4th floor and have bad knees you will be in pain!

1.0

Feb 2024

Worst hotel ever. I’ve asked to be upgraded to another room because I needed more space which they did. The room is supposed to be more expansive as it has a Jaccuzzi. The Jacuzzi is not working well, there is no shower gel, no Iron, no hair dryer and it is impossible to sleep because of the noice. I do not recommend this hotel at all.

4.0

Feb 2024

Great location if You like to walk to restaurants,bars,etc...but if You want something quiet this aint for You .. music Will go on until 3am next door

5.0

Feb 2024

Very nice

1.0

Jan 2024

The attitude of the desk clerks... they act like it is a honour for us to stay at this hotel and we should not ask questions. Desk clerk advised us parking is $250 pesos per night. We were told that there is a charge of $25 pesos per hour or more for parking on the street. There is no charge, on the side streets, for parking. My daughter was going to the room to get something and tried to access a room that was not ours. The door opened. It seems that my room access card opens all rooms. Stay safe and don't leave anything of value in your room or better to book somewhere else. The pool needs attention. We never went in the pool.

4.0

Dec 2023

Really good place

4.0

Dec 2023

The hotel is located it in a good place, but sadly very noisy at nighst, the competition for the loudest place for sure is across the street. very safe location, poor wi-fi service, I had to be near the bathroom to get a good signal, not happy with that at all. My child didn't get signal for almost a week until the last couple days we find out the spot near toilet. I found out that they don't respect the tag we always used for "Do Not Disturb "at all, unless you request at the desk to stop the service to enter your room without permission. That was shocking to know. Never had happen to me before.

5.0

Sep 2023

The Hotel is in a great location on 5th ave. Great customer service. The only 2 things is that the pool didn't seem that clean and if you're thinking of going to bed early, It will be difficult because of music playing until 2am outside the hotel. We enjoyed it very much because we stayed up late, so it didnt bother us.

4.0

Aug 2023

Everybody was very kind and helped us out you can reach everything by walk and the pool on the balcony has a nice atmosphere :)

4.0

Aug 2023

Hi it’s Christina from The Christina Report, today I am giving feedback about my stay at Caribbean boutique. I stood at this boutique from 8/8/2023-8/15/2023. I have to be honest after reading the reviews I was pretty skeptical. Because I’ve already committed to this trip there was no backing out. Let me be the first to tell you this is not a bad place to stay. It has a 3 stars but it’s more like a high 3. If I am being honest there were a few things I could point out, like the pool- it wasn’t maintained and no one was there to give you any towels. There’s a big ring around the pool, a simple magic eraser around it would have done wonders. The deck area needed some tlc. There is a bar area by the pool but no one is there, so definitely a missed opportunity. The shower heads needed to be soaked with vinegar to unclog them, the water was shooting out everywhere. However the water pressure was good. In the back by the parking there is a pond I wanna say where their Buddha is but it was very dirty, no up keep at all. If there is a problem with the room or anything they notify maintenance, which could get annoying after a while. I told them the batteries needed to be switched instead of switching it they called maintenance. I came back into my room and twenty mins after using the remote it was dead. A simple switch out of the batteries would of solved it, so that was annoying! I ended up just switching the batteries out of the TV remote control… see more on Google

3.0

Aug 2023

The accommodations met standards. But the building needs some architectural modifications as it smells like sewage and the noise of the music doesn’t go away until 2:00 a.m.

1.0

Jul 2023

The property is a complete trap. They operate a bar very loud one under the second floor rooms that play extremely loud music every day unteil 2 AM. You will not sleep for shure. The manteinance is terrible the hidro is not working fine. The water on the pool is not weel.mantein and the experience is more like a nightmare that a holiday. The make You pay in advance and if You want to leave they will not refund You a dime. They get in to my room that was pay in advance and they took my staff without my concent. Is a disaster.

1.0

Jul 2023

This was the worst dirty and the staff was un helpful. Not recommend at all

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is £102 per night. This rental is £53 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Caribbean Paradise Hotel & Spa - 5th Avenue. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Caribbean Paradise Hotel & Spa - 5th Avenue. Enjoy the water!

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Caribbean Paradise Hotel & Spa - 5th Avenue?

We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, hot tub or spa, and tv.

Explore similar vacation rentals in Playa del Carmen

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4.6

Outstanding(203 Reviews)

BEACH HAUS-Suites Vacacionales

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Queen Room with Balcony

Deluxe Double Room with Balcony

Superior Poolside Double Room

Junior Suite with Balcony

Master Suite with Jacuzzi, Balcony and City Views

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Queen Room with Balcony

Deluxe Double Room with Balcony

Superior Poolside Double Room

Junior Suite with Balcony

Master Suite with Jacuzzi, Balcony and City Views

Reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet friendly?

What amenities are available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Explore similar vacation rentals in Playa del Carmen

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