Hilton Florence Metropole Hotel
4.1
Excellent(990 Reviews)Hotel in Florence
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Hilton Florence Metropole Hotel offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Hilton Florence Metropole Hotel offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.
Bathrooms include showers, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Florence
Available Rooms
Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Twin Room
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.1
Excellent(990 Reviews)4.1
Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice.
Take tram to Florence center and back without luggage anytime.
4.1
Excellent customer service
4.1
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
4.1
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
4.1
Very pleasant stay.
4.1
Nice property, within short driving distance to very nice shopping mall.
4.1
We could not enjoy our accommodation. The room was quite loud and we had to hear a lot of road noise due to not tight windows. Bathrooms looked dirty. We changed the room, but the second room was more or less the same: dirty and loud.
4.1
The hotel looks very old and is in renovation
The internet does look very different and missleading never again there!
4.1
I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable.
4.1
Super far from everything. The hotel is extremely dated and under construction. Very inconvenient location
4.1
First nigh was in a room with a foul dead rat odour. Thought some one or thing may have previously died in the room. Second night changed rooms and the a/c didnt work. Was like a sauna that night. Found out next morning that only heat or cold may be set for whole building. Its a very old building and rooms.
4.1
lacking a bit of service to the room - frigobar never reserviced, cups and glasses left dirty
4.1
Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
4.1
The hotel staff was wonderful - from reception to concierge to cleaning staff. Hallway was very dirty upon exiting the elevator- all the way down to our hotel room. Doors and windows are thin so you hear everything outside and in the hallways .
4.1
We liked the executive lounge and the view.
The staff was extremely helpful, especially Gessica.
4.1
The staff very friendly . The shuttle service very convenience. However the room needs some maintenance in the area where you plug the phone.
4.1
The hotel is ok for 1 night only or for business.
4.1
The hotel runs a reliable shuttle service to the nearest Tram station, which solves the problem of commuting to town center. The shuttle van drivers are excellent and punctual. Tran tickets are available for purchase from the reception. Optional breakfast is great and varied, and includes continental, Italian and English breakfast options.
4.1
The place was nice. The temp of the room was not good and they couldn’t do anything about it. They did make an effort and gave us free breakfast. Overall it was a good stay
4.1
Beds were clean and comfortable. I had the dinner special and it was not good but the room was clean and comfortable. Staff was very courteous and helpful. My room did not have a hair dryer but everything else was there. I would stay here again.
4.1
Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area.
4.1
Cleanses, easy parking
4.1
Wa a good attention
4.1
The hotel is lovely and the location is perfect if you have a car. The free shuttle works so well and the driver is so friendly too.
We had a slight issue at the hotel but the manager Alejandro was so fantastic and understanding and went above and beyond to resolve it. All the staff were so friendly and helpful.
Breakfast was amazing, really great value and lots of choice.
Will definitely recommend all my friends and family to stay here.
Can’t wait to return!
4.1
Great hotel with good views of the city but away from the crowds
4.1
Nice facility but not exceptional
4.1
No towels, broken toilet, clogged drain, empty soap dispenser.
4.1
Ariel works in the bar. He’s a wonderful man. We were a group of four. He made great cocktails snd asked the dining room to bring us dinner in the bar.
Made a wonderful night for us before coming back to the USA
4.1
Disappointing on so many levels
4.1
Liked everything about this place.
Booked another night on return lap of vacation.
Well done Hilton.
4.1
We expect more from a Hilton, the floors and baseboard were dirty, the bathtub needs a refresh. The decor was not Hilton standards, very disappointing.
4.1
Amazing
4.1
Needs a renovation. Old building with terrible elevators.
4.1
Room amenities is very very poor and staff behavior is very rude. They are not appropriate for hospitality service 🙄 😒
4.1
Nice place…
4.1
I loved it , very clean very organized.
The service is excellent and people are nice .. don’t let me talk about shuttle bus I loved it this hotel will make visit the city over and over I wish I can stay more and be loyal client , I loved hilton In vienna as well 🙏
4.1
4.1
This hotel was your basic urban hotel located near an airport -- nothing upscale or fancy -- but functional.
4.1
This hotel was your basic urban hotel located near an airport -- nothing upscale or fancy -- but functional.
4.1
Excellent hotel . Excellent attention !!!
FAQs
How much does this hotel cost compared to others in Florence?
The average price for a rental in Florence is £78 per night. This rental is £60 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Florence Metropole Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Florence Metropole Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Florence Metropole Hotel?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.
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