We chose this hotel because of the indoor pool. During our week long stay, we were only able to use the pool 2 days. All of the other days, the pool was closed. When questioned, we were told they were not able to regulate the chemicals. Each day we would see them dumping huge amounts of chemicals ibto the pool. In the lobby there is a small coffe/water bar. The manager scolded us multiple times for using a paper coffee cup for water. Evening front desk employees were very rude. They would sit in the lobby at a tavle watching their phine and eating snacks. If you needed anything, they acted very bothered to have to get uo.

It was a relaxing stay. Love the commodities. The hotel really focuses on the basic needs of the customer.

Filthy

Floor was dirty. Bed was rock hard. Shower had no water pressure. Half the appliances were unplugged.

Paid for my room several weeks in advance. Called the day of and told them we would be doing a late check-in. Checked around midnight, recieved a room key and room number. Go up to the room and the key doesn’t work. After a few tries, people come to the door! Go back downstairs to tell the desk employee that there is already someone in the room. The desk employee was very kind and apologetic. He began looking to see if there was another room to suit us ( 2 adults and 3 teenagers). We were tired after a full day of traveling and band competition. They didn’t have a room that we could all stay in. The employee went and checked a couple of vacant rooms to make sure they were clean. Ended up separating us and putting us in two rooms. It was better than having no where to sleep but we had packed one bag so had to separate everyone’s clothes and items out. It was around 1 in the morning before we got into rooms and situated. The elevator sounds like it needs some maintenance. It sounded horrible the first time we rode it up. Truthfully thought it was going to quit and we were going to be stuck. The light by the door in room 301 would not turn off so the two of us that were in that room got almost no sleep. Just not a great experience and would not stay there again. Definitely not worth what we paid.

Our third time staying here. Very nice and professional staff. Clean room, comfortable bed, and very good breakfast with lots of options.

The room was clean and everyone was so friendly and knowledgeable. The breakfast was excellent. Will definitely stay here again.

Staff and facility were clean, efficient and quiet. Pool area was clean and inviting. The bathroom had a simple accent wall and light/mirror that made the kids happy. The only complaint is that the location is somewhat hidden behind a drive behind some kind of other businesses, so it's a little weird getting to and sitting back behind some kind of manufacturing company(ies).