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The hotel was spotless, the staff friendly and helpful. Try the coconut pancakes or the arrack drinks from the bar. Absolutely delicious! The pool was wonderful and very clean.

Amazing location, staff, and service....don't miss!

My fiancé and I stayed at this hotel, and had a great seven days stay. The room was spotless and was cleaned twice a day, the pool was a welcome treat to escape the heat, and the large various of food was incredibly tasty. The people working there, Dilan and Sherman, made sure we always had everything we needed, and even went as far to prepare a take away breakfast for the days with an early start. Shamika was always ready to answer any of our questions and give amazing advice regarding different activities that were close by. All in all, we had one of the best stays we've ever had, and would love to be back soon.

This property is architecturally brilliant. It's a wonderful and thoughtful conversion of a historic building into comfortable hotel rooms. but the hotel service is quite poor. I think it's a government-run hotel and it shows. Many of the staff are not well-trained, and do not seem to have much of a hospitality background. As one example, I sat down for breakfast, ordered quickly, and immediately explained that we needed to catch a flight, so we were in the rush. We didn't get our main food after 35-40 minutes of waiting. And it wasn't just me asking: all the staff could clearly observe that I rushed to get my suitcases down AFTER ordering food. But it did not seem to matter to them. I explained to both front desk staff and restaurant staff that we were risking missing our flight, and that they could just give us everything in a takeaway box. They first agreed, but then came out and said that it would take another 15 minutes to get ready. So we just left not eating the breakfast we had paid for. The staff explained that because there was one other table (who sat down after us), they were overwhelmed. Two tables (6 people total) somehow overwhelmed their cooking capacity. The check-in process at this hotel was quite good. The service quality here is such that if you are paying around $100-$120, this is a fine hotel. If you are going above that, then Galle offers other better-run hotels.

I got food poisoned from the food there. They were the last stop and restaurant i dined at. I have been at a hospital for two days with a stomach infection from the burger I had the last night at Galle Fort hotel. Terrible. I have been extremely sick since. Will not recommend whatsoever!

Positives: location, walkable to all that old Galle Fort has to offer. Interesting history of the hotel itself. Pool to cool off in . Room was large. Bed was comfortable. Breakfast was great (did not eat any other meals here)Negatives: pool has a dreadful old drain/sewerage smell at the far end (not in the pool itself- but could be from the drainage vents on the end/side?). Shower and sink in the room could do with a really good clean. Sink had a crack right across it. Mosquito net is looking really shabby. Feels rundown rather than heritage. Table in the Main lounge area was actively being eaten by insects while we were being checked in. requested transport to the train for early morning to be told no problem tuktuks here all the time . Did speak with a driver who did not turn up ( the only transport arrangement we had in 3 weeks of travelling that did not turn up). And no other vehicles in sight. Did send a staff member down the road to try to find something . Fortunately we had time to spare.

Positives: location, walkable to all that old Galle Fort has to offer. Interesting history of the hotel itself. Pool to cool off in . Room was large. Bed was comfortable. Breakfast was great (did not eat any other meals here) Negatives: pool has a dreadful old drain/sewerage smell at the far end (not in the pool itself- but could be from the drainage vents on the end/side?). Shower and sink in the room could do with a really good clean. Sink had a crack right across it. Mosquito net is looking really shabby. Feels rundown rather than heritage. Table in the Main lounge area was actively being eaten by insects while we were being checked in. requested transport to the train for early morning to be told no problem tuktuks here all the time . Did speak with a driver who did not turn up ( the only transport arrangement we had in 3 weeks of travelling that did not turn up). And no other vehicles in sight. Did send a staff member down the road to try to find something . Fortunately we had time to spare.