Great

The hotel is really well maintained, the place is clean and the facility up to good standards. Very good entertainment team, housekeeping and some of the restaurant staff were also good. Food was ok but nothing special (having been a chef in the past, I could tell how most of the food was recycled from one service to the next). The negative side, rudeness and total lack of standards from the Bar staff at the beach, drinks are very basic, front desk staff don't seems to care/or are unable to handle any situation outside the normal routine of check in/out, WIFI is useless, it is available only in the lobby and this also almost never work, staff is aware the problem has been going on for long time but nothing is being done to fix it.

Jaz Belvedere is a lovely and relaxing resort. Staff are kind, friendly and courteous. The grounds are amazing with beautiful trees and plants. Thank you everyone at Jaz Belvedere Resort for an enjoyable stay and for taking good care of me and my friends. Highly recommended.

Nice hotel in good location with great service. Clean and tidy.

It was the worst hotel I’ve ever been in Rooms were not safe even the staff struggled to open the door so in case of fire will be really dangerous The safe in the room wasn’t working, food was really bad and not clean.NO WYFI AT ALL I HAD TO LEAVE THE NEXT MORNING TO ANOTHER HOTEL AS DIDNT FEEL SAFE TO STAY WITH MY KIDS AT THIS HOTEL I ADVISE EVERY ONE NOT TO STAY THERE

My family spent a week from the UK we had an amazing time. The staff were extremely helpful polite and friendly. The staff who cleaned our room Islam was very nice too. The environment was really clean and recycling bins available. I know we are definitely going back.

No Internet , no WIFI available in Rooms and very poor WIFI in Lobi. I dont recommend to anyone. Sunbed - very small and not comfortable.

Great staff, excellent service and very clean. Lovely beach. Internet was weak in my room but easily solvable by moving a bit. A great stay

The hotel and gardens were very well maintained. The staff were generally extremely helpful and courteous. The food was varied and good quality. Access to the pools and sea were good. The lack of easy access to the internet causes a lot of consternation to guests. If this were resolved I think guests would all be happy and rate the hotel highly.

I can’t describe how much this was the stay of a life time, from the minute you arrive to the minute you leave you are treated the royal treatment. The staff is super friendly the place is immaculate and the food is to die for. I am so glad I stayed there and will be staying there from now on Thanks to Abram Abd El Rahman Gamal Mohamed Sharky Paulina Georgia Ayoub and Ahmed and many more names and pleasant faces.you truly know how to treat a guest. Top notch hospitality and friendliest service, thank you Jaz crew you really are the best out there thank you very much for the best vacation ever. M.Embabi

٤ مرات خلال عامين وسوف ارجع مرة اخرة شكرا للجميع شريف السودانى

We have just returned from having 2 fabulous weeks at the Jaz Belvedere. The hotel was beautiful. The reception and the lobby bar were immaculate and the decor was very classy. The pool area was always kept clean by the staff also the beach was spotless. We could not fault the food at all. Lots of choice there is a pasta station, BBQ outside for meat eaters, lots of vegetable dishes, salad area, fresh fruit, and an array of delicious breads. The staff were outstanding, very attentive to our every need, and always had a smile. Thank you to our waiters (I did get their names to give them a recommendation but didn’t realise the paper was in my husbands shirt pocket and it went in the wash) so we think it was Mamoun and amti. They were always in the first two areas from the door and one always would always say the Italian Bon appatito they were both great. The pool bar did delicious pizzas thank you Mohamed sabre for great service. Housekeeping was also attentive, rooms were spotless and towels were changed every day. I cannot fault this hotel, we had a fabulous relaxing time great staff we will be definitely be back.

Honestly, perfect! Week before xmass so not busy, and staff are going out of their way to make the stay perfect, and they did. The one caviat is loud energetic music played during the day, which I find , ruins the chill of the place, but otherwise, really, one of the best vactions ! Highly recommended.

من اروع الفنادق سلسة جاز الخدمات النظافة الطعام الموقع كلعادة الف شكر م/ علاء مفيد بيوصلك احساس جميل وكانك فى بيتك م/ تامر الف شكر الغرفة ممتازة

Can’t fault any of the staff, they were all most helpful. Can’t fault the food or the rooms. Can’t fault anything really, one minor issue was the WI-FI strength, and calls\Data is expensive for UK folks. Other than that I had an amazing stay and would highly recommend it to all.

Exelant food, great service everywhere ( restaurants, bar, house keeping, & snake bar) Friendly employees all over the places. Thanks for all of them 👍👍👍

We had an issue with our reservation, partially our own responsibility (even though we made a call before placing a reservation and got a verbal confirmation that it's fine). We have been lied that we never talked to stuff over the phone; later - that we spoke but they never gave positive answer. They never proposed any options or alternatives, in the end - Mahmoud at the Reception informed us, I quote "I do not care". That was the last drop, and we moved out after 3 days, instead of staying 12 booked nights originally. Hotels.com support was absolutely brilliant and supportive, while Jaz team constantly dragged the processes and ignored emails, didn't speak over the phone, etc. Awful, the worst experience ever. Could have never imagined this would happen to us, as we travel frequently, several times per year. Regardless of the reservation drama, the hotel is too small, the area is very weird, you have nowhere to walk in the evening. The food was not delicious, my kid and I finally ate banans not to be hungry. As an adult, I normally ignore this fact, but this time was too prominent. The pool area is clean and very nice, but too boring, no music; drinks served with no ice; the bar is too far away from kids area, so you have to make a choice - to take a drink or watch your kid. The only positive side is cleanliness, but I doubt anybody would only go for cleanliness in case of a summer choice. Recommend rethinking the concept and, of course, treat your guests better.

Wonderful send beach,, very nice staff,, lovely food and merveilleuse animation,, thé warm swimming pool was perfect ,, congratulations jaz Belvedere

Wonderful send beach,, very nice staff,, lovely food and merveilleuse animation,, thé warm swimming pool was perfect ,, congratulations 🎈🎉🎊🍾 jaz Belvedere 👍

Staff are wonderful and so friendly Property is beautiful and room was well done beautiful view Food was not consistent one day is good and other day is ok Over all very nice place and I highly recommend it

Staff are wonderful and so friendly Property is beautiful and room was well done beautiful view Food was not consistent one day is good and other day is ok Over all very nice place and I highly recommend it

Jaz Belvedere matches all the expectations of western countries' tourists. Excellent service Clean rooms Tasty and diversified food Not everywhere you have the feeling that they really want you to enjoy your stay as much as possible. This is one of those places. Another important point is the beach. If you have kids and want to stay in peace of mind, this is the right place: It is in a bay whose depth degrades very slowly. They can play in the water without adventuring in the deep blue.

Jaz Belvedere matches all the expectations of western countries' tourists.Excellent serviceClean roomsTasty and diversified foodNot everywhere you have the feeling that they really want you to enjoy your stay as much as possible. This is one of those places.Another important point is the beach. If you have kids and want to stay in peace of mind, this is the right place: It is in a bay whose depth degrades very slowly. They can play in the water without adventuring in the deep blue.

The staff were the best

I loved everything about this hotel except beach! Beach is not good for neither swimming nor snorkling!!

Very kind staff allways smiling, where allways in the right place to help, rooms are big and clean.

Very kind staff allways smiling, where allways in the right place to help, rooms are big and clean.

Good, but not suitable for families with small . children,Slopes and stairs is so difficult

We loved our stay! The property is gorgeous and the grounds are well taken care off, with a great pool and beach area. Plentiful and delicious food at all meals served with a smile. Our suite was just amazing, huge (bigger than our apartment!) and with direct ocean view. We had a couple's massage and it was very good. The entire staff was really the cherry on the cake, specially the chef He Sham and our waiter Ahmed. We highly recommend Jaz Belvedere and are already planning to return next year!

We loved our stay! The property is gorgeous and the grounds are well taken care off, with a great pool and beach area. Plentiful and delicious food at all meals served with a smile. Our suite was just amazing, huge (bigger than our apartment!) and with direct ocean view. We had a couples massage and it was very good. The entire staff was really the cherry on the cake, specially the chef He Sham and our waiter Ahmed. We highly recommend Jaz Belvedere and are already planning to return next year!

It was amazing and the animation team is so friendly

It was amazing and the animation team is so friendly