Residence Inn by Marriott San Antonio SeaWorld/Lackland
4.3
Excellent(524 Reviews)Hotel in San Antonio, TX
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in San Antonio with free breakfast and a fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and conference space.
Housekeeping is available on request.
Residence Inn by Marriott San Antonio SeaWorld/Lackland offers 109 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and conference space.
Housekeeping is available on request.
Residence Inn by Marriott San Antonio SeaWorld/Lackland offers 109 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of San Antonio, TX
Available Rooms
Studio, Multiple Beds
2 Queen • 1 Sofa • 344 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 1 Sofa • 441 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed with Sofa bed
1 King • 1 Sofa • 344 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms
2 Double
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)
1 King • 1 Sofa • 441 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.3
Excellent(524 Reviews)4.3
Everything was so easy & efficient from check-in to check-out. Reception was helpful, extremely friendly & efficient throughout check-in & later on in the evening when we needed assistance for a broken glass out on the patio. The studio room was amazing with more than enough space for us & a great layout that was perfect for the 3 of us that were staying there. The price was comparable to other locations close by. While it was close to the highway (410) & shopping/entertainment, etc., it was surprisingly quiet in the courtyard/patio area which of course transferred to the room being quiet as well. We will definitely be back!
4.3
The hotel was happy to take my money but failed to provide the room I booked for my family of 5.
Instead of 2 beds and a pullout sofa they gave me a 1 bed room, for 5 people including an infant. And of course overbooked and offered absolutely nothing for a lifetime Gold Membership from Marriott... now i need to fight rhem to get my money back.
4.3
I read a review where a family lost their 2 bedroom reservation, and we almost did too. They said they tried calling? Anyhow, broken elevator, 2 bedrooms with less beds, breakfast was ok. I wouldn't say 5 Star, but because it was comfy, we enjoyed it and wouldn't mind returning. Right next to couple restaurants and a cinema too. Halfway to sea world and riverwalk reason we got it, wasn't a bad idea. Do we get a discount for honesty? LOL
4.3
there were issues with the reservations at first but they quickly resolved everything they could. excellent customer service from every single person working there. I was there with 4 of my grandchildren for 1 full week. we had a blast
4.3
I wish the bathroom and kitchen could’ve been more sanitary
4.3
The customer service and room and breakfast were phenomenal. It’s centrally located for the airport and Lackland Air Force base. The worst thing was the hot tub never got fixed the whole week we were there and the pool could’ve definitely been cleaner but that was all! We had a suite and a group of 6 and 7 when we had my son after his graduation. They congratulated all of us and were always accommodating when we needed extra towels and wash cloths or just to use the outside grill and laundry :) I would definitely stay again!
4.3
I loved the breakfast daily it was great. The room needs to be updated and cleaner. Regardless if pet friendly the carpets were not clean and my dog kept finding food like chips and candy in corners. It seemed as though there had not been a thorough cleaning of any of the rugs not even the ones in the hallway. I saw two roaches in the kitchen and bought bug spray so where there is one there might be more. But I didn't get grossed out or complain we just handled it. At the pool, there were not enough towels so often we had to bring our own. For the amount paid, we expected a bit cleaner rooms. The last thing that was not ok was i was told i had to pay for parking when i booked it said there was free parking so that was a hidden fee i was not expecting especially because this was more of a suburb than a city hotel where i could have stayed and aid for parking.
4.3
Room for large family.
4.3
I booked and paid for a 2 bedroom. When I arrived the clerk asked if I recently booked the room because their were no more 2 bedrooms available. We ended up staying in 2 separate rooms.
4.3
Staff was incredibly friendly and helpful. Great size rooms and clean!
4.3
Booked for a two bedroom suite, but did not get the same. Instead provided 2 single bedroom suite.
4.3
Amazing. Allowed us to church in early. Breakfast was great
4.3
The general manager was very helpful as the AC had gone out before we arrived, they made arrangements for us to stay at a nearby hotel. AC ended up being fixed so we did stay at the Residence Inn. Everyone was so friendly & helpful during our stay.
4.3
The people were outstanding and it was a nice quite weekend. The place was clean and our room was in excellent condition.
4.3
We went for vacation from new york we really loved it the things is when you stay in this hotel you get a lot positive vibes its so good.
4.3
Excellent!
4.3
We had a two bedroom suite and the air-conditioning was not working and they would have someone to fix it. So we had to move to a 1 bedroom and the bed was awful. We complained about the bed and then we had to move again. We moved twice
4.3
Hubby works away and this was our meeting point, we wanted to sleep in late and just relax. When we first got there our room door was open. Then We did not get much sleep due to that the air started making loud noises at 7:00am that woke us up.. breakfast was ok but by 9:00am almost everything was out and not everything got restocked. Before leaving I informed the front desk of the air and the door and they where like “ok we will look into it”.. with that said we would not stay here again.
4.3
We were charged 4x by the hotel and 1x by Expedia so we were charged a total of 5x. We couldn’t do anything because of the issue. The manager at the time said that he was going to get Expedia to refund us and that they would refund as well, but we still didn’t get the refund from Expedia. The person who was working the desk when we checked out said that she would get the manager to call us but we haven’t heard anything from them. Also the elevator wasn’t working so we had to wait for someone to get the elevator to go down. Also we stayed in room 230 and the doors wouldn’t stay shut. We would close the door but as soon as the ac turned on the door would open and we had to get out of bed to close the door.
4.3
Everything was good except the elevator was broken on the first floor. You had to call the front desk clerk to access it from the ground floor. The staff was friendly and courteous even though they had to be interrupted to call the elevator repeatedly.
4.3
Elevator UP button not working. It was annoying. But over all good stay.
4.3
Great stay! 👍 👍
4.3
Hotel was conveniently located to many of the sites we were visiting. Lots of nearby restaurants and shopping and SeaWorld. Staff was very friendly upon check in. Overall a good value.
4.3
I booked a stay for my family at this hotel. We booked the 2 bedroom suite through hotels.com paid in full.
Before we arrived the manager, Robert, called to inform us the air conditioner in that room wasn’t working and asked if two separate rooms would be ok. We agreed.
The 22nd I noticed there was an additional charge for $330 pending from the hotel. I spoke to the person at front and she informed me she would get Robert to fix the charge.
After we checked out, we noticed ANOTHER charge for 363.96.
My husband has called and spoken to both managers (Robert and Albert) multiple times since our stay. He has sent them screenshots of our receipts and charges. They have promised him they will get this charge fixed.
They still have not. Nor have they reached out to us.
We were never informed there would be additional charges for the changes in accommodation that we did not request.
I’ve tried calling multiple times and the person at the front always says the manager is not available.
They’ve even gone as far as not answering when they recognize our numbers, but when we call from a different number they answer on the first ring.
4.3
This hotel was the worst . When we checked into the room we noticed fixtures in the shower had been torn off the wall and instead of fixing it whomwver got them room ready just placed the items in the soap dish. I went and reported it with pictures to the desk clerk and she acted like she could'nt be bothered. None of the tv channels worked. Not even the local channels. The only good thing was that we were able to use our netflix account on the tvs for the kids. We also had a huge issue with getting towels .When we would ask for them they'd either say they had none available or they would give us 2 towels for 4 people. I definitely will not be booking at this hotel again.
4.3
Great customer service
4.3
the only thing that ruined my experience was the smell of dead skunk in the last couple days of our stay
4.3
Friendly staff, the rooms are very spacious, and their breakfast is one of the best I’ve had from other hotels.
4.3
all good, just that the tv never worked
4.3
The property seems tired and worn. The size of the suite we stayed in was nice and the staff was friendly, but no tissues and 1/2 roll of TP was all that was provided. Underwhelmed and overpriced compared to other Marriott places i have stayed
4.3
Would not stay here again.
4.3
The front desk clerk was super nice. Tried to make coffee but all the cups were dirty so I had to wash them. The breakfast was very busy but the eggs were cold.
4.3
Convenient location with breakfast. I wish there was a play area or playset for children. If they are not going to bring back the evening reception then an option for wine etc. nightly etc. We were disappointed the reception wasn't included as advertised by Expedia.
4.3
When we got to the hotel and checked in, I was not informed that I did not get the room that I booked that morning. It wasn't until i got to the room, that I found out it was a completely different room. I went down to talk to the front desk clerk and he said "Oh I forgot to tell you we sold out of your room." When I booked that room earlier in the morning, there were 3 reservations left. So, there should have been at least one room for my family and I. We were going to let it slide and talk to the manager in the morning about getting a portion of what we paid for the room back since it was a smaller room, but the room was dirty. There was some kind of sticky stain on one of the nights stands (definitely not a scratch in the wood). Fixtures were dirty, water stains in the ceiling. There was still trash from a previous guest in there. Significant mold in the cabinet underneath the sink. Someone elses hair in the drawers. At that point after only being in there for 10 minutes, we decided to cancel our stay. Ended up having to stay with a family member last minute. Terrible experience. In all my time using Hotels.com, this is the first bad experience I have had. The Hotels.com app wont even let me post the pictures.
4.3
Very nice hotel with nice big room. Check in was a breeze. Room could have been cleaner, shower had lots of hair on walls as of previous guest had a trim. The rest of the restroom was very dusty
4.3
Police officer in parking lot at all times was scary wondered why they have to have police presence in the parking lot. We tried three different hotel rooms. All three of them. The air condition was broken. Finally they gave us a room that the AC worked. The front desk was unapologetic and sort of rude that we didn’t want to stay in a room without air condition. The hotel needs remodeling. I saw the same pieces of trash on the floor every day that I was there.
4.3
Exelent
4.3
Great property friendly staff
4.3
We enjoyed our stay! It looks like they are slowly upgrading the property but our visit was peaceful. The kids enjoyed the pool and hot tub. Breakfast was self serve, which was nice and the staff was pleasant.
4.3
Great location, very clean and staff was very polite and professional.
FAQs
How much does this hotel cost compared to others in San Antonio?
The average price for a rental in San Antonio is £128 per night. This rental is £17 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Residence Inn by Marriott San Antonio SeaWorld/Lackland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn by Marriott San Antonio SeaWorld/Lackland. Enjoy the water!
Is Residence Inn by Marriott San Antonio SeaWorld/Lackland pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn by Marriott San Antonio SeaWorld/Lackland?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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