Protea Hotel by Marriott Kampala
Hotel in Kampala
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Suburban hotel with a 24-hour business center and a 24-hour front desk
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Housekeeping is available on request.
Protea Hotel by Marriott Kampala offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Housekeeping is available on request.
Protea Hotel by Marriott Kampala offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Kampala
Available Rooms
Room, 1 Queen Bed, Non Smoking, City View
1 Queen • 517 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)
1 Queen • 861 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, City View
1 King • 1023 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
2.5
A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
2.5
The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
5.0
Great and very clean property with a great restaurant and bar.
5.0
Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
5.0
Good hospitality!
5.0
Awesome
1.0
When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.
5.0
Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
2.5
Comfortable but very loud music from surrounding bars/clubs.
2.0
Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
2.0
Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
2.5
Perfect location for business as it was close to our venue
Rooms are large and spacious
5.0
Staff and food were both excellent
2.5
Staff and food were both excellent
2.5
Clean and comfortable. Amazing staff. Very convenient location
4.0
Nice location in very green area. Bit noisy with construction site next door.
5.0
It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
2.0
The hotel is conveniently located. Staff are polite and helpful.
One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
2.0
Stayed also in the Kampala Golf hotel so i can compare.
Liked my room, the gym and the staff were quick on their feet and friendly.
Internet was good enough for zoom and stable.
Didn't like the breakfast since they switched from buffet to menu and only open at 8 am.
In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether.
Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
1.5
The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
2.5
Wonderful.
2.0
The staff are very friendly and courteous,
5.0
Nice hotel and friendly staff, but unfortunately no pool.
1.5
Service was excellent. Rooms are dated and need refurbishment.
1.0
Travelled with a colleague. My room you had to literally climb over the toilet to access the shower. My colleague room had a leaky AC over his bed which dripped water sll night on the pillows. On telling reception thry promiwed to move him which they did not nor did they fix the AC.
Gave this dump a second chance. Last chance. Done.
0.5
Travelled with a colleague. My room you had to literally climb over the toilet to access the shower. My colleague room had a leaky AC over his bed which dripped water sll night on the pillows. On telling reception thry promiwed to move him which they did not nor did they fix the AC.Gave this dump a second chance. Last chance. Done.
4.0
I liked the helpfulness of staff and follow up when I almost left an item.
I did not like my first room. AC barely worked. Room 1, I was moved to Rm 11 and it was awesome.
I would appreciate more vegetarian items. Very little to eat otherwise.
2.0
After some years of avoiding Protea this one made a pleasant surprise
2.5
The hotel is beautiful and near all the restaurants and near to the city center
Walkable distance to the local shopping areas
0.5
-Asked to be moved to the Protea Entebbe - NO
I had booked through Expedia and despite having received the funds from Expedia still - NO
Expedia, when called, was helpful but could not reach the hotel to make the changes
-Ordered veg samosas - got meat
-Asked for cigarettes in the bar - NO
-Asked to change $500 - NO - only $200
-They gave me money in 50,000 notes - asked for change - NO
-They gave me a voucher on check-in for a free bottle of wine - they did not explain and till I read the small print, only if you eat a full meal in the hotel - needless to say after that I made a point of eating out every night.
This hotel needs to train their staff and management to think out of the box.
0.5
-Asked to be moved to the Protea Entebbe - NOI had booked through Expedia and despite having received the funds from Expedia still - NOExpedia, when called, was helpful but could not reach the hotel to make the changes-Ordered veg samosas - got meat-Asked for cigarettes in the bar - NO-Asked to change $500 - NO - only $200-They gave me money in 50,000 notes - asked for change - NO-They gave me a voucher on check-in for a free bottle of wine - they did not explain and till I read the small print, only if you eat a full meal in the hotel - needless to say after that I made a point of eating out every night.This hotel needs to train their staff and management to think out of the box.
2.0
After booking this hotel accommodation through Expedia, no email address was available for the hotel to contact them directly for any personal queries. Expedia contacted them directly and supplied their possible email but it never worked when tried. Also, at the hotel they allocated us a basic room with no fridge facility and very sparse furnishings. I had to go down and talk to one of the reception staff to offer us an alternative room with adequate room facilities. He said some rooms were reserved for executive patrons. One would not expect this from generally five-star rated Marriott Hotels with above average facilities and standards. However, we were offered an alternative room with was a bit better than the last one.
2.0
After booking this hotel accommodation through Expedia, no email address was available for the hotel to contact them directly for any personal queries. Expedia contacted them directly and supplied their possible email but it never worked when tried. Also, at the hotel they allocated us a basic room with no fridge facility and very sparse furnishings. I had to go down and talk to one of the reception staff to offer us an alternative room with adequate room facilities. He said some rooms were reserved for executive patrons. One would not expect this from generally five-star rated Marriott Hotels with above average facilities and standards. However, we were offered an alternative room with was a bit better than the last one.
2.0
After booking this hotel accommodation through Expedia, no email address was available for the hotel to contact them directly for any personal queries. Expedia contacted them directly and supplied their possible email but it never worked when tried. Also, at the hotel they allocated us a basic room with no fridge facility and very sparse furnishings. I had to go down and talk to one of the reception staff to offer us an alternative room with adequate room facilities. He said some rooms were reserved for executive patrons. One would not expect this from generally five-star rated Marriott Hotels with above average facilities and standards. However, we were offered an alternative room with was a bit better than the last one.
1.5
Horrible experience because i was asked to pay fully without being shown the room.
2.0
Nicely located. Excellent breakfast included within room rate. Best I've found in Uganda (even better than Serena). Service at breakfast and dinner not the best. Would come again.
2.5
Staff is very helpful and always friendly. Rooms are clean and in great condition
2.5
Spent 10 days in July/August 2016. Hotel staff was excellent and responsive to needs. Breakfast had a wide variety of fresh food options. Rooms are clean and comfortable. Carpet could use replacing in some common areas in the hotel.
2.0
Chose to stay at this hotel after some awful customer service at another hotel. So I was very pleased to find that everyone at the Protea was helpful, friendly and seemed keen to assist. The car from the airport was rather expensive, but otherwise I can't fault anything about my stay.
FAQs
How much does this hotel cost compared to others in Kampala?
The average price for a rental in Kampala is £41 per night. This rental is £84 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Protea Hotel by Marriott Kampala. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Protea Hotel by Marriott Kampala. Enjoy the water!
Is Protea Hotel by Marriott Kampala pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Protea Hotel by Marriott Kampala?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Kampala
Explore all rentals in KampalaKampala travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu