Hotel Firefly
Hotel in Zermatt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly hotel with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Hotel Firefly offers 16 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Hotel Firefly offers 16 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Zermatt
Available Rooms
Junior Suite
1 King • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite
1 King • 1 Sofa • 646 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Maxi Suite Deluxe
3 King • 1399 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Chalet Suite
4 King • 1615 ft²
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
Maxi Suite Panorama
3 King • 1399 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
10.0 / 10.0
Lovely hotel and staff was super helpful!
10.0 / 10.0
Amazing stay!!
10.0 / 10.0
Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
10.0 / 10.0
Great location. Staff made the difference. Great attention to details. We will return.
4.0 / 10.0
This property is overrated. What you see in the photographs, when you arrive is not how you think. I regretted it, I think in Zermatt there are better options for a lower price and a more accurate location !!!!
5.0 / 10.0
Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.
10.0 / 10.0
Amazing hotel. Beautiful rooms great amenities and really excellent staff. Highly recommend.
10.0 / 10.0
Just Amazing!
10.0 / 10.0
Everything was amazing, hospitality, location, rooms & amenities! Felt like home!
10.0 / 10.0
Beautiful modern authentic architecture combined with outstanding hospitality and service. A true gem in Zermatt.
10.0 / 10.0
Perfect stay! Hotel is extremely clean and thoughtful. Spa and pool are luxurious and relaxing! Warming room, aroma therapy steam room, beautiful pool, nice! High end furnishing and bedding. Close distance to lift and views of Matterhorn right outside the door. Bar looks amazing. Our family very much enjoyed our stay.
10.0 / 10.0
One of my favorite hotels I stayed at in Switzerland. Hotel is very unique and the staff show great attention towards guest. Awesome pool and hot tub. The hotel has a cozy bar with a variety of drinks and a massive amount of different Gins. Will definitely stay at this location again.
10.0 / 10.0
The property is spectacular and one of the best in Zermatt. Facilities are excellent with a great indoor pool and outdoor jacuzzi. The gym is great. It was an excellent bar which is super popular. Most of all, the service is world class. Staff is amazing. Room were very spacious.
10.0 / 10.0
Lovely
10.0 / 10.0
Perhaps the most welcoming experience that we have had. Staff is extremely friendly and helpful.
Location is very good, walking distance to lifts and to a broad range of restaurants.
The pool and jacuzzi have a unique vibe.
Highly recommended as a top choice in Zermatt.
5.0 / 10.0
One of the best hotels and amazing experience. Highly recommend this hotel and if you visit Zermatt this is a must.
5.0 / 10.0
Friendly staff greeted us at train station. Loaded all our luggage and even delivered to the room. Fantastic suite. Breakfast delivered to the room every morning! Bartender makes fantastic cocktails! Several deer came to visit every morning! Will definitely stay again💕😀
5.0 / 10.0
Hotel Firefly was the highlight of our trip. Amazing apartment, beautiful views. A short but nice walk into central Zermatt. We loved it! Thank you.
5.0 / 10.0
Amazing, they go out of their way to make it feel like home and on vacation at the same time. Great spas pool saunas and jacuzzi. Easy access. Wonderful breakfast. Great bar and game room. Close to the lift. Amazing
5.0 / 10.0
We had an AMAZING stay at hotel Firefly. The staff and owners were very accommodating and went out of their way to ensure that all our needs were met.
The breakfast was outstanding quality and quantity.
The whole hotel including gym, spa and pool were cleaned to a very high standard.
We would highly recommend this hotel.
5.0 / 10.0
We stayed as a family (with young children), and were very impressed with the hotel! The staff was very friendly and helpful, and the room, as well as the pool/relax area, were beautiful, comfortable, and absolutely spotless.
5.0 / 10.0
We stayed as a family (with young children), and were very impressed with the hotel! The staff was very friendly and helpful, and the room, as well as the pool/relax area, were beautiful, comfortable, and absolutely spotless.
5.0 / 10.0
Modern good location perfect room if you like modern and new hotels like me you will like it. After that i will stay firefly every time when i will be in zermatt
5.0 / 10.0
What an amazing hotel, staff and area. I have Nothing bad to say about the hotel and staff at Firefly... I highly Recommend
5.0 / 10.0
One of the best hotels we’ve stayed in EVER!
huge space, immaculate attention to detail.
Cannot recommend this hotel highly enough. Will definitely be back.
2.5 / 10.0
very very good
5.0 / 10.0
Switzerland fireflyThis hotel is highly recommend. I loved their service. If theres a six star. I will give them too. First, They can pick up from the train station with a beautiful car. And when you check out they hold the luagge for you and you can go site seeing. After you done, they can deliver your luagge to the train station. Second, the free breakfast is so luxury like a dinner. When they clean up they even fold my clothes and clean my own stuff for me. At last, when we go hiking, they even provide you the hiking backpack. Overall, this is a REALLY SUPER luxury experience for us. We are highly recommended to other.
5.0 / 10.0
Switzerland firefly
This hotel is highly recommend. I loved their service. If there's a six star. I will give them too. First, They can pick up from the train station with a beautiful car. And when you check out they hold the luagge for you and you can go site seeing. After you done, they can deliver your luagge to the train station. Second, the free breakfast is so luxury like a dinner. When they clean up they even fold my clothes and clean my own stuff for me. At last, when we go hiking, they even provide you the hiking backpack. Overall, this is a REALLY SUPER luxury experience for us. We are highly recommended to other.
2.5 / 10.0
Excellent stay!
5.0 / 10.0
Loved everything about this hotel!! The rooms are fabulous and the spa area is amazing after a long day hiking or biking. Can’t wait to come back 😁
5.0 / 10.0
Loved everything about this hotel!! The rooms are fabulous and the spa area is amazing after a long day hiking or biking. Can’t wait to come back
5.0 / 10.0
Wonderful location, accommodations, and even better staff. Well done.
4.0 / 10.0
Nice little hotel 5 min from central Zermatt.. friendly staff and Bar personnel.. esp Sylvia the Romanian/Canadian bar tender.. very nice place to stay in Zermatt!
5.0 / 10.0
Loved the Spa area. Staff exceptionally helpful and friendly. Great location near gondola.
5.0 / 10.0
Our stay at Hotel Firefly was simply amazing. If you’re considering a trip to Zermatt and want to stay somewhere that has everything you need, is clean and well maintained, located in a perfect spot and operated by a team of staff I would now consider friends, look no further.
The hotel itself is beautiful with a really fun interior style, lobby bar, games room, and a secure ski room. We found it to be the perfect size too – with just a few floors and 3-4 rooms on each floor we felt like we actually got to know the other hotel guests, making some fun memories at the lobby bar every night. Thank you, Sylvia, (our fellow Torontonian) and Kristyna for serving us very delicious cocktails and wine every night. The post dinner evening bar conversations were something that we looked forward to every night.
The reception team was beyond incredible, helping make suggestions and reservations for dinner, last minute spa appointments, as well as providing detailed instructions to find the stops we wanted along the ski hills. A special shout out to Simone who really made us feel at home from the moment we walked in the door, leaving us beautiful flowers and chocolate after our engagement and the ongoing support to make our vacation special.
Thanks to Rui for the thoughtful celebratory wine and chocolate. Wishing we could eat the amazing breakfast of local yogurt and jam for breakfast every morning in Toronto.
Counting down the days until we can return to Zermatt.
Erin & Sylvester
5.0 / 10.0
This hotel is absolutely fabulous - the staff are friendly, knowledgeable, and accommodating; the rooms are huge and clean; we had a delicious breakfast served to us in our room every morning; we received free welcome drinks at the hotel bar which were great, etc. This is also a great place to stay if you're planning on skiing - it's a less than 5 min walk down the road to the nearest lift.Do not hesitate - this is the place to stay in Zermatt!
5.0 / 10.0
This hotel is absolutely fabulous - the staff are friendly, knowledgeable, and accommodating; the rooms are huge and clean; we had a delicious breakfast served to us in our room every morning; we received free welcome drinks at the hotel bar which were great, etc. This is also a great place to stay if you're planning on skiing - it's a less than 5 min walk down the road to the nearest lift.
Do not hesitate - this is the place to stay in Zermatt!
5.0 / 10.0
Very nice:)
If I go there, I want to stay in Firehouse:)
Breakfast was very very wonderful:)
And spa facilities, too:)
5.0 / 10.0
The staff were very helpful, friendly, and genuinely eager to help. My fiance and I got engaged in Zermatt and the hotel + staff made it a perfect occasion.
3.0 / 10.0
What can we say?? Unbelievable Spa, awesome staff, attention to detail and I can go on!
We really enjoyed our stay and we wish to come back anytime soon!
FAQs
How much does this hotel cost compared to others in Zermatt?
The average price for a rental in Zermatt is £199 per night. This rental is £279 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Firefly. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Firefly. Enjoy the water!
Is Hotel Firefly pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Firefly?
We found 11 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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