Holiday Inn Express & Suites Salem, an IHG Hotel
4.5
Excellent(1,006 Reviews)Hotel in Salem, VA
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Salem with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem, an IHG Hotel offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem, an IHG Hotel offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Map of Salem, VA
Available Rooms
Suite, 2 Double Beds (Additional Living Area)
2 Double
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed (Additional Living Area)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.5
Excellent(1,006 Reviews)4.5
The room was nice. It smelled like feet though mixed with cleaner. Staff was friendly. Have issues being charged twice for deposit. Currently working to resolve that.
4.5
Room was good. Beds comfortable. The bathtub had some kind of grit on the bottom which I’m sure was there to be anti-slip, but it felt like I was standing on dirt.
Continental breakfast was a JOKE! We arrived at 8:00 am. No pancakes. No yogurt. No bananas. Potatoes were undercooked. Bagels were so stale and hard they were inedible. White bread was hard. We left and went somewhere else to eat. Very disappointing.
4.5
No lotion in the bathroom and the phone did not work.
4.5
Do not believe the review rating. Very outdated, front desk girl was either very new or just didn’t really care. Put 2 of 3 rooms on 2nd Fl and 3rd room on 3rd floor when requested to be together. Asked if we could be together, head shake no, nothing verbal. 3rd floor upon exiting elevator reeked of cigarette smoke. Room smelled just as bad. Then go into bathroom and there’s peeled up wallpaper with about 2 feet of fuzzy mold. Housekeeping doesn’t see this is my question. Go back to desk to request room change, tell desk about mold, she asks did you leave the room clean? HUH ?!? What part of 2 feet of mold didn’t you hear?. Get room change to literally next door to our party, that couldn’t have happened 5 minutes earlier. New room, smelled of marijuana. Went to store to buy spray because it wasn’t getting better. Breakfast in the morning had long waits for food to be replenished, it was just ok. Only bright side was bed and pillows were comfortable but seemed brand new. Stinky carpets need to go. Definitely not an excellent rating by any means.
4.5
We were a family with 3 rooms for the 2 nights to attend a family wedding. I asked for rooms on same floor and close together which they did accommodate. We arrived in a Wednesday night and checked out on Saturday. My only complaint would be the breakfast on Friday was very subpar!! The breakfast on Saturday was what we have experienced in the past, so not sure what the issue was but we were not at all satisfied with it on Friday!
4.5
Everything was fine, but the pull out sofa had dog hair in it and should have been cleaned. The room also had a pet odor when arrived. It went away once we ran the A/C.
4.5
It was very pleasant
4.5
We stay only one night. The room was clean, the staff was friendly and the breakfast was excellent
4.5
The blind motor did not work and we had to sleep with the blind open. However, they offered us to change rooms, but as we were settled and it was late, we refused. As this was a known situation, they should not have rented this room.
4.5
Checked in late- by myself and the front desk attendant completed my check in and announced to everyone standing in the lobby what room she put me in. When I told her I wanted another room she said that is how they were trained. The women behind me snickered and I said “do you want my room” and the attendant told me to not be rude. Room was dirty- food in the sitting chair. Drain was out of tub. No laundry bag. Horrible experience.
4.5
It was a very pleasant stay. Delicious and convenient breakfast.
4.5
Nice people at the front desk, very friendly. Got a great sleep and continued my road trip.
4.5
When I checked in, the gentleman told me that I may hear some noise bc my room was right by the breakfast area. Well, I didn't expect around 4:30am ish to sound like they were pounding on the wall and coming in my room. Do NOT stay in room 107. They need to use this room for storage not for guests. Also, on the bathroom floor there was other people's hair. They just need to make sure things are a little more tidy. Then for breakfast, the pancake machine was down. So I might would stay again but NOT in room 107!!!!!!!
4.5
Fantastic property!
4.5
Courteous staff.
4.5
Very nice
4.5
Awesome service
4.5
Clean room, friendly front desk staff and the kitchen staff lady who handles breakfast is friendly. However, the awesome looking hot breakfast offers scrambled eggs or veggie omelette however, they both had cheese in them! I was disappointed when I realized that I couldn’t eat either one because of the cheese. I suggested that the hotel really needs to offer at least one of the two without cheese (many travelers are either vegan or lactose intolerant). Again, big disappointment.
Also, the doors to each room are ridiculously heavy. I felt like an NFL linebacker every time I went inside my room. And because of this heavy weight, all guest room doors slammed loudly all day and night…very noisy.
Otherwise, a clean environment with all amenities needed.
4.5
Very nice place. Front desk staff were very friendly
4.5
Nice hotel with very spacious and clean rooms.
4.5
Check in was fast and easy. Check out was the same. My room was clean and air conditioned. The full breakfast options were a nice touch. I would stay here again.
4.5
Always love staying there! So clean!
4.5
Nice pool
4.5
Not a thing. Worst customer service I’ve ever encountered with Holiday Inn. Treated rudely and disrespected as a 32 year retired Marine Corps veteran. Would not offer a military rate. My word will spread. MDS— Wv
4.5
Room key didn’t work twice and someone was in the room sleeping. Changed rooms quickly but it was very late and inconvenient.
4.5
It was a quick drive into Salem for food.
4.5
Beds were incredibly comfortable, rooms were very clean, and breakfast was better than expected.
4.5
Prompt check-in and check-out
4.5
Great location right off highway.
4.5
Great stay!
4.5
Everything was very clean and the beds very confortable. Breakfast was very good each morning with a good variety.
They appeared to be a little understaffed but the ones they had worked hard. We would definitely stay here again.
4.5
I was disappointed how much has not been taken care of. Broken parts in the bathroom, stained carpet. The staff was very nice so that was good!
4.5
Everything was very nice and comfortable
4.5
Conveniently located off the interstate. Room was very clean and quiet.
4.5
Great place at a great price
4.5
Clean and the staff were friendly and courteous.
4.5
The stay was nice but this wasn't nicest Holiday Inn I've stayed at. The breakfast was just ok, no where near the choices of food that other Holiday Inns have provided.
4.5
Very nice and very clean
4.5
Clean and rooms in good condition. The mattress was TOTALLY UNACCEPTABLE. Huge sunken area on the mattress that was easy to see just by looking. Killed my back. No excuse for keeping that in a room. Bathtub plug would not work and need more hooks in bathroom for towels, etc.
4.5
Receipt did not match what was charged on my credit card. My room was not cleaned at all the first day - NOTHING DONE. Credit to my charge for the room not received.
FAQs
How much does this hotel cost compared to others in Salem?
The average price for a rental in Salem is £79 per night. This rental is £0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Salem, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Salem, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Salem, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Salem, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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