Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Hotel in Umhlanga
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Family-friendly hotel with a fitness center connected to the convention center in Umhlanga
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
Housekeeping is available on request.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
Housekeeping is available on request.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Garden
Map of Umhlanga
Available Rooms
Room, 2 Double Beds, Non Smoking
2 Double • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms, Non Smoking
1 King • 797 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms
1 King • 796 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Loft, 1 Bedroom, Non Smoking
1 King • 807 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom, Balcony
1 King • 614 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
5.0 / 10.0
the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
5.0 / 10.0
Lovely hotel and stay for families, centrally located and friendly staff
5.0 / 10.0
One things i noticed is how friendly and helpful the staff are. Service is so on point
5.0 / 10.0
Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
5.0 / 10.0
Excellent
10.0 / 10.0
Dining and bar tender was awesome
8.0 / 10.0
good
4.0 / 10.0
Nice Hotel with friendly and helpful staff. Hotel is located close to the Mall. Apartments are cleaned daily. Unita are a little noisy due to traffic. Hotel lacks the sea view.
10.0 / 10.0
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
5.0 / 10.0
Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
4.0 / 10.0
great value for money and location is ideal
4.0 / 10.0
Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and
we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
5.0 / 10.0
Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
10.0 / 10.0
outstanding staff and great hotel
5.0 / 10.0
It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.
5.0 / 10.0
Always a wonderful place to relax and the staff is always super friendly and helpful.
5.0 / 10.0
Amazing
10.0 / 10.0
Very nice design
10.0 / 10.0
The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.
5.0 / 10.0
Excellent service, very, very friendly staff. Each and everyone would great you no matter what hat they were doing.
10.0 / 10.0
I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two.
The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe.
The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good.
The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective.
The front desk staff were excellent, very welcoming and helpful.
Recommended for business trips etc.
10.0 / 10.0
I am a single female and i felt safe. The staff at Protea Hotel were extremely helpful and friendly. Everything
was in walking distance. The rooms were clean and I
had plenty of space.
3.0 / 10.0
Staf were very friendly. The rooms were okay.
5.0 / 10.0
I had a generally good stay. The room was clean and well serviced
4.0 / 10.0
GOOD STAY ROOM WAS REALLY NICE , SERVICE AND STAFF BRILLAINT , GREAT AMBIANCE ABIANCE ABOUT THE PPLACE , WELL LOCATED .
10.0 / 10.0
The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.
5.0 / 10.0
Great location opposite Gateway Mall. Good breakfast
2.5 / 10.0
Great location opposite Gateway Mall. Good breakfast
2.0 / 10.0
Was a great and comfortable stay!
2.0 / 10.0
Room was dirty. Smelled strongly of cigarettes though non smoking.
4.0 / 10.0
Room was dirty. Smelled strongly of cigarettes though non smoking.
2.0 / 10.0
Extremely disappointed in that my room was assigned to me in an uncleaned condition and was only rectified the next morning . Bedding and room still had the odor of previous patrons and the dressing table had hair all over it as previous patron had shaved over it . Added insult to injury was finding some narcotic substances in the cupboard too
1.0 / 10.0
Extremely sqyashed room was not what i expected although the cleaniless was satisfactory
3.0 / 10.0
Loved the 2 bedroom family rooms very spacious with a big balcony.
10.0 / 10.0
Beautiful hotel
3.0 / 10.0
Excellent, great staff, very accommodating
10.0 / 10.0
Good value for money and centrally located.
3.0 / 10.0
Warm Welcoming Staff friendly and caring, nice breakfast.
2.0 / 10.0
A heads up to potential guests - the Cuba Lounge night club over the road is a bit of an issue. It is incredibly loud - it is absolutely impossible to sleep while it is open. The entire hotel shakes in response to their 35 Hz speaker system (I measured with my phone). Afterwards, their customers spill out into the street and spend an hour or so fighting and arguing, then it seems a fair number of them are staying at the hotel, so it takes another hour or two for them to settle down and stop screaming at each other.
2.0 / 10.0
This was a really great stay; the hotel has made a real effort with the sanitation and cleanliness so that was reassuring. The bar wasn't as great, not well manned at the time but nothing tragic. Decent enough stay.
FAQs
How much does this hotel cost compared to others in Umhlanga?
The average price for a rental in Umhlanga is £85 per night. This rental is £15 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. Enjoy the water!
Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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