Wyndham Grand Plaza Royale Hangzhou

Premier Twin Beds Room | Premium bedding, down comforters, minibar, in-room safe

Premium bedding, down comforters, minibar, in-room safe

Business Suite, 1 King Bed, Non Smoking | View from room

Executive Suite, 1 King Bed, Non Smoking, Lake View | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

4.5

Excellent(321 Reviews)

Hotel in Hangzhou

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Hangzhou hotel in Gongshu with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

2.9 mi

西湖十景

2.3 mi

Available Rooms

Executive Room, 1 King Bed, Non Smoking

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 King Bed, Non Smoking, Lake View

1 King • 624 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier King Bed Room

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe King Bed Room

1 King • 366 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Business Suite, 1 King Bed, Non Smoking

1 King • 614 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Wyndham Grand Plaza Royale Hangzhou

££££

4.5

Excellent(321 Reviews)

Hotel in Hangzhou

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

2.9 mi

西湖十景

2.3 mi

Available Rooms

Executive Room, 1 King Bed, Non Smoking

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 King Bed, Non Smoking, Lake View

1 King • 624 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier King Bed Room

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe King Bed Room

1 King • 366 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Business Suite, 1 King Bed, Non Smoking

1 King • 614 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.5

Excellent(321 Reviews)

4.5

Oct 2024

What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake

4.5

Jun 2024

There was frequently no wifi or with very slow speed.

4.5

May 2024

The hotel can only be rated as 3 star for overall services

4.5

May 2024

The westlake view of the nine floor room was amazing.

4.5

May 2024

Hotel condition is a bit old

4.5

Apr 2024

I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.

4.5

Apr 2024

Nice location, a minute walk to West Lake

4.5

Mar 2024

Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.

4.5

Mar 2024

Once the staff figured out I was not happy with the desk staff, the other staff, manager and concierge got better at taking care of problems. This is not really a good hotel for a travel or who speaks little Chinese or no Chinese.

4.5

Jan 2024

Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.

4.5

May 2023

房间非常大，浪费空间，但是厕所陈旧，需要更新

4.5

Feb 2020

Excellent room. Good location. Pleasant check in staff but 20 min. wait is too long. Some hooks, towel rails in bathroom would help.

4.5

Jan 2020

The health club was closed during my whole stay! They said they would call me a cab so I can go swimming at a different hotel! The pool was one of the main reason I even wanted to book this hotel. I was very disappointed. Even though I did decide to book this extension of one extra night. The rooms and service were really great though but nothing can make up for the pool being closed, I love to swim.

4.5

Jan 2020

Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I don't mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I don't believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. It's just disappointing ☹️ Then when I got to my room with all my luggage. The room key did not work.

4.5

Jan 2020

Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I dont mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I dont believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. Its just disappointing ☹️Then when I got to my room with all my luggage. The room key did not work.

4.5

Dec 2019

Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotel's fault.

4.5

Dec 2019

Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotels fault.

4.5

Dec 2019

Great location to get to historic and picturesque West Lake. Close to interesting street market and other shops. Very comfortable stay and good breakfast with plenty of choice. Recommended if you go to Hangzhou.

4.5

Dec 2019

Great location to get to historic and picturesque West Lake. Close to interesting street market and other shops.Very comfortable stay and good breakfast with plenty of choice. Recommended if you go to Hangzhou.

4.5

Nov 2019

I felt that I was double charged. First of all, I paid deposit during check-in, and then paid full hotel bills during check-out. However, later on, my credit card showed 2 transactions from this hotel ( I booked 2 rooms). I contacted the hotel but they insisted to say that was "pre-authrization"and will be refunded soon.... Doesn't make sense that I paid full deposit and bills, why "pre- authorization" after check-out???

4.5

Nov 2019

I felt that I was double charged.First of all, I paid deposit during check-in, and then paid full hotel bills during check-out. However, later on, my credit card showed 2 transactions from this hotel ( I booked 2 rooms). I contacted the hotel but they insisted to say that was pre-authrizationand will be refunded soon.... Doesnt make sense that I paid full deposit and bills, why pre- authorization after check-out???

4.5

Nov 2019

Non-sokong room smell smoking at 1st night, request to change room next day. We had our 2 morning coffee & bakeries at their coffee shop , after 10 minutes of waiting , they told us they are running out of cream and milk and asked us can we drink black coffee instead. , Out of cream at coffee shop???

4.5

Nov 2019

4.5

Nov 2019

Jason, the hotel manager, did a wonderful job in assisting us with our room reservation and stay. He did everything possible to make sure we were satisfied with the hotel whenever we walked past him in the hotel lobby everyday. The entire staff at the hotel were helpful and pleasant.

4.5

Nov 2019

A fantastic hotel in the heart of Hangzhou directly next to West Lake. Extremely large rooms that are very luxurious, everything you can wish for. Wonderful amenities. Great comfy bed. Very calm.

4.5

Nov 2019

Nice location - close to the west lake and shopping areas. But the hotel seems to be unfinished with the back garden or square blocked. The gym and swimming pool etc was closed due to more than a year unpaid rent?! We were offered to use the gym in the grant Hyatt. It’s about 10 minutes walk by the lake. I think I’ll stay there next time!

4.5

Oct 2019

Location is quite good. Not far from west lake and decently near the metro. Was slightly disappointed that they were renovating their health center (pool) was intending to have some light swim. Generally good stay.

4.5

Oct 2019

Excellent hotel. 5* rooms and facility with a great location. Service was excellent, however much of their staff seemed pretty new to the operation (could have pulled in additional bodies for Golden Week). Either way, an absolutely stellar experience and a very positive first experience for us with the brand.

4.5

Oct 2019

We loved staying at this hotel, location was great and friendly service make you felt at home. The staffs were amazing, Lorna, Lusy were wonderful help. Look forward to our next visit.

4.5

Jul 2019

We had very nice stay. We liked that they have western staff, that made it easy to ask for help. They really paid attention to us and when we experienced minor issue it was solved in a very satisfactory way. Absolutely recommendable.

4.5

Jul 2019

Large Rooms, large comfy bed. very close to West lake

4.5

Jun 2019

Stayed here for 3 nights. The room is big and location is convenient. Good breakfast with many choices.

4.5

Jun 2019

Stayed here for 3 nights. The room is big and location is convenient. Good breakfast with many choices.

4.5

Jun 2019

Good location. Hotel is dated and beds are abit high. Bed cleanliness could be better. Overall, still a good stay.

4.5

Jun 2019

As good as similar hotels in China

4.5

Apr 2019

Very clean and spacious rooms, as well as great location of the hotel. Food not very vegetarian friendly at breakfast, and the quality of the room service food could be improved.

4.5

Mar 2019

Great property. Very good location close West Lake, Night Market and shopping. Friendly and efficient staff.

4.5

Dec 2018

1. the shower door was broken, water lack outside in a mess. 2. aircon couldn’t be adjusted 3. free distil coffee disappointed 4. waitress in the breakfast was in low standard

4.5

Dec 2018

Initially we booked the rooms for two nights. After one night of stay, we decided to extend for another night at Wyndham Hotel Hangzhou instead of moving to Nanjing. Reason being was because this hotel real good in term of the services, room condition as well as the location. The staffs are all well-trained as they always attain to the guest’s request politely.

4.5

Dec 2018

Initially we booked the rooms for two nights. After one night of stay, we decided to extend for another night at Wyndham Hotel Hangzhou instead of moving to Nanjing.Reason being was because this hotel real good in term of the services, room condition as well as the location.The staffs are all well-trained as they always attain to the guest’s request politely.

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is £31 per night. This rental is £66 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Wyndham Grand Plaza Royale Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Wyndham Grand Plaza Royale Hangzhou. Enjoy the water!

Is Wyndham Grand Plaza Royale Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Wyndham Grand Plaza Royale Hangzhou?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Hangzhou

Explore all rentals in Hangzhou

4.1

Excellent(107 Reviews)

The Pury Hotel

Hotel

in Yiwu

5star

1 king bed

Garden · Kitchen or Kitchenette · Air conditioner

Are you ready to indulge in a relaxing getaway? Our Hotel in Hangzhou has everything you need for a rejuvenating stay. Treat yourself to The Pury Hotel's exceptional amenities, such as Air conditioner, Internet / Wifi and Laundry.

££££

Wyndham Grand Plaza Royale Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Executive Room, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking, Lake View

Premier King Bed Room

Deluxe King Bed Room

Business Suite, 1 King Bed, Non Smoking

Wyndham Grand Plaza Royale Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Executive Room, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking, Lake View

Premier King Bed Room

Deluxe King Bed Room

Business Suite, 1 King Bed, Non Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Hangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Wyndham Grand Plaza Royale Hangzhou pet friendly?

What amenities are available at Wyndham Grand Plaza Royale Hangzhou?

Explore similar vacation rentals in Hangzhou

Hangzhou travel inspiration

Related vacation destinations