DoubleTree by Hilton Phoenix - Gilbert
3.9
Good(1,005 Reviews)Hotel in Gilbert, AZ
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Art Deco hotel with 2 outdoor pools and a 24-hour fitness center
This hotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.
This hotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Gilbert, AZ
Available Rooms
Two queens
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior suite two queens non smoking
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
King bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Accessible, Bathtub
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior suite king
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.9
Good(1,005 Reviews)3.9
This was an overnight stay for an awards banquet. Room was nice.
3.9
Everything went perfectly well. Definitely will stay here again.
3.9
When we returned to our room on the evening of 8/5 the AC was not working. We went to the front desk and were told maintenance had gone home and nothing could be done. There were three of us and all they offered was one King room. We asked for a roll away and were told that was not available. Eventually, we accepted the one king room and one of us slept on the floor. This is absolutely unacceptable. I paid for 3 people to have a place to sleep. I believe I should recieve a refund / compensation for this event
3.9
The good: Nice facade and great location. Nice size pool, adequate gym, comfy bed & pillows, breathable bedding, good size room. The front desk employees were pleasant. Main lobby is clean and inviting.
Not so good: I was disappointed to receive a room with double beds rather than the King I reserved via Hotels.com. Upon investigation, I learned When booking a room via A third party, you are not guaranteed the room you think you are reserving (my husband and I slept in separate beds). The hallways, bar & restaurant are a bit dark & outdated. Needs a little TLC in different areas. The tub & grout need updating.
3.9
Keys didn’t work at all had to go to front desk everytime I needed to open my room ….
3.9
Very friendly & helpful staff. Clean room.
3.9
Location was good. Staff was xlnt. Unfortunately the hotel itself needs a full facelift. Pictures must be from when it first opened because it is not the same. Room was large but very stark and dated. Hardwood floors make for lots of echoes when there is no furniture. AC roared like freight train. Rusty bathtub/shower. Disappointing for a Doubletree
3.9
Nice pool but dirty with leaves and bugs (black bees). Furniture was old and mattered.
The first night a fire alarm went off. I have a back injury. Needless to say it wasnt a pleasant stay
3.9
Property was decent. Definitely some maintenance that could be done for things like loose tile. The bathroom lights were compact fluorescent lights which was interesting...state of the art lights 20 yrs ago. We thought the lights were broken, but they just take a minute to get bright. The cookies at check in were amazing. Would have been great to have 1 every day.
The biggest problem is with marketing. I searched on Expedia for hotels with free breakfast. This came up. It appears that this hotel figured out a way to avoid being filtered by offering one hotel option with breakfast for a much higher price and then all other options without breakfast. I was tricked by this scam when I didn't realize the other options that had the breakfast symbol were not free breakfast. I won't be staying here again.
3.9
In the past, I have Love staying at the Doubletree hotels maybe it’s because of the cookies I don’t know but this trip made me a little sad. The hotel seems to be very rundown. I had to change rooms because my shower had was not working in the room needed a little bit of repair, the staff was excellent check-in was very easy and cookies were warm!
3.9
The highlight was the staff. Everyone was incredibly friendly and helpful!
The hotel overall was not clean. The bathroom left much to be desired. There was pubic hair and dust on the edges of the walls and the tub needed a good cleaning. The fixtures and caulking around the tub were rusty.
The room looked like someone was was moving out but they hadn’t taken the large furniture, haha! The rooms feel pretty bare. The wood floor is nice, but it makes the room feel even more bare, and loud because there is nothing to dampen the sound.
Overall, we lived but we wouldn’t stay again. At least, not until they do some updating and clean the place up.
3.9
Very convenient for our planned activity
3.9
Very nice room. Spacious and clean. Delicious and warm chocolate chip cookie at check in. Highly recommend this place!
3.9
Excellent service from a friendly staff , nice pool and gym area and overall great experience
3.9
Property nice. It across from Top golf which was a plus, and 10 minutes away from our softball field Cactus Yard. We there for a softball tournament.
The room were clean and well organized. The dinning breakfast you pay advance is a little confusing. Do it if you plan on eating there. If not, than don’t. You get a deal when paid advance or else it real expensive.
I just didn’t like coffee not free, and doesn’t get brewed till 7am. We are early people and had to be out the door to field at 6:30am.
3.9
It was fine. The room is very beat up and the bathroom was a bit dirty.
3.9
Just a so-so experience. This wouldn’t be my first choice in hotels if I return to Gilbert. Nothing stood out good or bad. Very average. I would have liked at least partial carpet in my room. All wood floors weren’t comfortable to me.
3.9
Very convenient
3.9
Clean rooms with a great breakfast!! Will be staying there again next time I’m in town!! I love that top golf is right across the street.
3.9
Had a nice stay. Thomas the bar tender diner server was a good guy, served us well.
The air conditioning is very noisey, my mother I law said the same for her room as well sounds like a truck starting up. The ada accommodations need to be upgraded. Room Toilets are really low or people who are older and have a hard time getting up.and most lobby chairs are to low as well. But still not a bad place to stay. Just need some upgrades.
3.9
Maid never showed up over two days to remove trash or replace anything.
In need of Bathroom maintenance - broken tile due to apparent water leakage.
3.9
The woman at the check in counter could not be more kind. Maybe because of the kitchen it smelled of grease cooking which I didn't like. Everything else was great.
3.9
The rooms do not look like the pictures.
3.9
Room was clean. Hotel itself is very nice! Customer service was exceptional! Wish there was maybe a continental breakfast. Breakfast for purchase was pretty expensive.
3.9
I had a two day stay at the hotel. A hotel room was comfortable nice big TV modern bathroom. And I use the pool and Jacuzzi, which is very nice. I don’t believe they have free breakfast in the morning. That’s a bit of a bummer. There are a lot of dining options near around the hotel and the area around the hotel is very nice
3.9
We’ll be back next year when we’re there to visit our grandsons.
3.9
Great room. Clean. Comfortable bed.
3.9
A little loud on the traffic. But wife and I enjoyed our stay.
3.9
Mark at the front is a very funny man and super helpful. Automatically made our check in a great experience. Tiba ran the bar and served tbe restaurant that evening and was just as fantastic. The whole staff is super great and this has been the best hotel we’ve stayed at
3.9
We loved the in room hot tub. Would be nice if they offered a free breakfast.
3.9
Room furniture is just old and damaged. AC units makes a lot of noise and it's a nightmare sleeping with the noise. Room was not very clean, probably a 6 in 10. We paid more than 200 bucks for one night and it wasn't worth it...the other issue is the limited parking that forced us to park on another hotel...yup, it's crap.
3.9
Property was clean and inviting.
3.9
This hotel looks like it used to be nice, but now it’s on the downturn. When you look at pics/walk in the lobby looks nice and clean and impressive. But the rooms are bad! Our first room had some food crumbs on the table and around on the floor-no big deal, we brushed it off, but the bathtub would not drain. So we asked for a plumber or to move rooms. Due to time of day, they offered to move us rooms…so we did. Second room was on the second floor-the hallway was SO dirty-drywall pieces all over the floor, stained carpet, wrapped in various places along the walls…whatever no big deal. But the room was bad! It smelled of urine so badly we couldn’t be in the room for 30 seconds-I’m talking like a homeless person had been in there. It was bad! So we went right back to the front desk and asked for our 1st room back-but he offered us another room on the 3rd floor. We went it and it smelled like sewer, but after checking toilet we realized it was the shower drain smelling. (Room 330) We decided to just deal with it. Something in the bathroom wall kept making a loud engine sound but we closed the door to the bathroom and called it a night.
The beds were comfy and clean but the floors are so dirty-in all the rooms. I think a lack of good cleaners is going to be the detriment of this hotel-it’s in a great location too, which is a shame. One other thing-the walls are thin and you can literally hear all street noise and neighbor noise. The staff was super nice-all if them!
3.9
Would definitely stay again! Friendly staff, quiet and nice lobby area and the room was spacious with a comfy bed and a nice tv!
3.9
Room was not what we expected from online pics at all.. Found black mold in our bathroom in several places. As much as we paid, should have been great experience. Will not stay here again
3.9
I really enjoyed my stay at this hotel.
I will look at staying here again..
3.9
Photos of hotel looks impressive online but it's nothing like the photos. Plus the cookies are cold.
3.9
The front desk staff was friendly. Housekeeping was minimal. The location was important because ot was close to the places I needed to go, but the overall property did not match my previous expectations of other Double Trees that I have stayed at.
3.9
Staff is wonderful and helpful especially Joy and Orlando.. !!! Very accommodating and hospitable.. will be back in July!
3.9
The photos showed carpeted rooms, they were not. We asked for handicap access close to the elevator and were put in the farthest room from the elevator, no maid service and had to ask for coffee and towels, overpriced for the service!
FAQs
How much does this hotel cost compared to others in Gilbert?
The average price for a rental in Gilbert is £175 per night. This rental is £89 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Phoenix - Gilbert. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Phoenix - Gilbert. Enjoy the water!
Is DoubleTree by Hilton Phoenix - Gilbert pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Phoenix - Gilbert?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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