Imperial Royale Hotel

Presidential Suite, 2 Bedrooms | View from room

Presidential Suite, 2 Bedrooms | Living room | 24-inch flat-screen TV with cable channels, TV

Shower, free toiletries, slippers, towels

3.6

Good(13 Reviews)

Hotel in Kampala

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Kampala with a casino and free breakfast
A casino, an outdoor pool, and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Imperial Royale Hotel offers 274 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Kampala

Nearby attractions

Munyonyo Martyrs' Shrine - Uganda Martyrs Basilica

9.7 mi

Uganda Wildlife Conservation Education Centre

32 mi

Mayfair Casino

1.1 mi

Lugogo Stadium Complex

2.3 mi

Available Rooms

Deluxe Single Room

1 Double • 269 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

2 Single • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Single Room

1 King • 323 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Executive Double Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Imperial Royale Hotel

££££

3.6

Good(13 Reviews)

Hotel in Kampala

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Kampala

Nearby attractions

Munyonyo Martyrs' Shrine - Uganda Martyrs Basilica

9.7 mi

Uganda Wildlife Conservation Education Centre

32 mi

Mayfair Casino

1.1 mi

Lugogo Stadium Complex

2.3 mi

Available Rooms

Deluxe Single Room

1 Double • 269 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

2 Single • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Single Room

1 King • 323 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Executive Double Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

3.6

Good(13 Reviews)

5.0

Apr 2024

The room furniture..just gorgeous

1.5

Feb 2020

Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section. When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings. Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive. The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor. Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc. The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away! Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.

0.8

Feb 2020

Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section.When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings.Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive.The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor.Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc.The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away!Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.

4.0

Mar 2019

The room is excellent and Casino is very good. I’d recommend it to my friends

1.0

Jan 2019

Hotel rooms have some funny smell. Largely because it is less used, no guests

0.8

Oct 2018

I don’t think the hotel was worth the money they charged for the room. I’m need of serious updating and it smelt a little bit musty. The location was good though and pretty central. I would not class it as a four star hotel. The breakfast choice was very poor. Ended up eating breakfast out of the hotel even though it was included in the room costs. I will look to stay at a different hotel when next I’m in Kampala.

1.5

Oct 2018

2.0

Mar 2017

Really liked the hotel. Room was spacious and kept clean and tidy. Staff very friendly and welcoming. All my needs were well catered for and would book again if I go back to Kampala again. The only negative comment is that I felt the lighting in the restaurant area was too dim.

4.0

Mar 2017

0.5

Feb 2017

When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card. When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed. One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!

0.3

Feb 2017

When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card.When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed.One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!

1.5

Dec 2016

The hotel is not clean. When you walk into the entrance there is no scent of freshness but something stale. It seems to be too big for the management to maintain it.

2.0

Oct 2016

The hotel is very quiet not for childrenhotel staff are pleasant and helpful very central and easy to get to meetings within Kampalathey were renovating so was a little noisy but I gather only for 3-4 days after I left

4.0

Oct 2016

The hotel is very quiet not for children hotel staff are pleasant and helpful very central and easy to get to meetings within Kampala they were renovating so was a little noisy but I gather only for 3-4 days after I left

FAQs

How much does this hotel cost compared to others in Kampala?

The average price for a rental in Kampala is £40 per night. This rental is £88 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Imperial Royale Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Imperial Royale Hotel. Enjoy the water!

Is Imperial Royale Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Imperial Royale Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4.0

Good(127 Reviews)

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££££

Imperial Royale Hotel

Hotel in Kampala

Reasons to book

About this hotel

Amenities

Map of Kampala

Nearby attractions

Available Rooms

Deluxe Single Room

Deluxe Double Room

Deluxe Twin Room

Executive Single Room

Executive Double Room

Imperial Royale Hotel

Hotel in Kampala

Reasons to book

About this hotel

Amenities

Map of Kampala

Nearby attractions

Available Rooms

Deluxe Single Room

Deluxe Double Room

Deluxe Twin Room

Executive Single Room

Executive Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Kampala?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Imperial Royale Hotel pet friendly?

What amenities are available at Imperial Royale Hotel?

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