Very friendly staff enjoyable stay.

Very nice and clean hotel food is very very good

Very nice and clean hotel food is very very good

Friendly, brilliant location with very close transport links (bus stop outside) and very modern clean rooms... Great food!

Friendly, brilliant location with very close transport links (bus stop outside) and very modern clean rooms... Great food!

amazing hotel.Breakfast was perfect.

1) I did cancel my 4 nights and rebooked a 2 nights stay and paid them. Because I did that they put both of my reservations in the cancellation folder. Hotel was overbooked because of the conference. At the end she found one non-cleaned room. She told me that you should have called us to explain. 2) The was talking over the cellphone for personal matters while helping me and getting a second personal call to the hotel line also. So I let you imagine they mess up your reservation and laughing over the phone with friends. 3) This same lady told me that I must pay 3 euros for the city tax for tourism, I told her it is fine and asked her if I can pay that with credit card. she replied yes sure you can do that. So my second and last night I am arriving at the hotel 11pm after a long day and I have to go to the airport 4 am. So now a different lady, I stopped an asked her about reserving a taxi for 4 am. With her poor english she replied sorry you must pay now your 3 euros taxes, so I pulled my wallet and gave her my card, she replied NO "rude tone", I told her that I was advised I can pay with CC, she replied NO, they will take 10% fees. I remembered that I had some euros left in my room, so I said ok and turned to go to my room. She stood up from behind the counter and was yelling Sir, You must pay now, I asked how much extra do you want me to pay to be able to use my card? with a calculator, she replied 3.5 euros. I gave her the card and finally problem was solved

1) I did cancel my 4 nights and rebooked a 2 nights stay and paid them. Because I did that they put both of my reservations in the cancellation folder. Hotel was overbooked because of the conference. At the end she found one non-cleaned room. She told me that you should have called us to explain. 2) The was talking over the cellphone for personal matters while helping me and getting a second personal call to the hotel line also. So I let you imagine they mess up your reservation and laughing over the phone with friends. 3) This same lady told me that I must pay 3 euros for the city tax for tourism, I told her it is fine and asked her if I can pay that with credit card. she replied yes sure you can do that. So my second and last night I am arriving at the hotel 11pm after a long day and I have to go to the airport 4 am. So now a different lady, I stopped an asked her about reserving a taxi for 4 am. With her poor english she replied sorry you must pay now your 3 euros taxes, so I pulled my wallet and gave her my card, she replied NO rude tone, I told her that I was advised I can pay with CC, she replied NO, they will take 10% fees. I remembered that I had some euros left in my room, so I said ok and turned to go to my room. She stood up from behind the counter and was yelling Sir, You must pay now, I asked how much extra do you want me to pay to be able to use my card? with a calculator, she replied 3.5 euros. I gave her the card and finally problem was solved

When we arrived in Linz, it was Saturday evening and there was virtually no one on the street. After checking in, we found that the hotel restaurant shuts down after Friday for dinner. We went out looking for an open restaurant but could not find one. We stopped of at a BP gas station and bought some food and went back to our room. This is probably a nice place for business travel, but not for a family on vacation looking for a fun place to stop off at.

When we arrived in Linz, it was Saturday evening and there was virtually no one on the street. After checking in, we found that the hotel restaurant shuts down after Friday for dinner. We went out looking for an open restaurant but could not find one. We stopped of at a BP gas station and bought some food and went back to our room. This is probably a nice place for business travel, but not for a family on vacation looking for a fun place to stop off at.

Decent hotel, although it is a 20min walk from the city centre