The Ritz-Carlton, Chengdu
Hotel in Chengdu
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury hotel with 5 restaurants connected to a shopping center in Chengdu
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Chengdu
Available Rooms
Club Room, 1 King Bed
1 King • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, City View
1 King • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking, City View
1 King • 883 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Club Suite, 1 Bedroom, Non Smoking
1 King • 1044 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
2.0
Lovely hotel, great staff and wonderful dinner, Evan arranged at a tour for us and went out of his way to help me with logistics
2.5
I recently stayed at the Ritz-Carlton Chengdu, and it was an exceptional experience. Though there was a small hiccup with the airport pickup, the team quickly made it up to us, showcasing their commitment to excellent service. From the moment we arrived, the staff went out of their way to ensure our stay was flawless, and every interaction felt warm and attentive.
The rooms were beautifully designed with luxurious touches and breathtaking city views. Housekeeping kept everything spotless, and the little details made it feel extra special. Dining at the hotel was a highlight, with a breakfast buffet offering both local and international options, and the staff in the dining area made each meal feel like a memorable occasion.
The amenities were equally impressive, especially the spa and pristine pool, which provided the perfect spots to relax. The location was also ideal for exploring Chengdu.
Despite the initial hiccup, the Ritz-Carlton Chengdu’s incredible service more than made up for it, and I left feeling truly taken care of. I highly recommend this hotel and look forward to returning!
2.5
Hotel is clean, great service and excellent breakfast. The best is the room itself. It’s big and clean and very comfortable.
2.5
Provide a good and friendly service
2.5
Lovely hotel as you would expect. Staff are very helpful. Breakfast there is huge variety.
2.5
Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
4.0
Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
5.0
Excellent service and courtesy of the people at the Ritz.
5.0
Outstanding services
5.0
Staff are polite and eager to serve. Room facility is good
5.0
Beautiful facility well located
5.0
Love the place. Great city view.
2.5
Excellent service
2.5
Helpful check in staff to accommodate my needs. Also joined the dinner buffet in the hotel and the staff there were all excellent.
5.0
Very wonderful hotel, breakfast buffet has a lot of choices. It has the best and most comfortable bed I’ve ever slept on.
5.0
Concierge services are very good and handy
5.0
Spacious room, clean.bathroom facilities, club lounge service excellent, food also very.good,
5.0
Great stay!
2.5
It's the greatest hotel in Chengdu. Everything was good enough.
2.5
It was a truly outstanding stay at the Ritz-Carlton Chengdu. The staff is excellent, and I want to specially thank Crystal for her efforts which made the stay even more enjoyable. Very spacious and clean rooms, great facilities and easy process. I will be back.
2.5
It was a great experience from check in to the stay, to check out process. I especially love the service level across the different interactions. The room was big and comfortable, layout was great.
5.0
This hotel smelled great. it's not the overwhelming perfume or potpourri, but a pleasant smell of tea leaves. The breakfast was so great with so many varieties. All their staff were super friendly and courteous. I want to give a special thanks to Robert tending the the first floor. He's a hero in helping me navigating through the transportation system and my itinerary in China.
Overall, a lovely experience. I wish I had more time in this hotel as I only stayed two nights.
2.5
Great stay, especially love the service level of the hotel staff. Room was big and clean, though design is abit dated. Toilet was spacious and love the layout, with the walk-in dressing space next to it.
5.0
Perfect very clean and nice wilp do it again staff very nice and helpfull
5.0
we love this hotel and it's friendly staff members. the room is comfortable and clean. will definitely come back next time
4.0
Friendly staff and v good restaurant. A very nice club room especially when returning from a tiring day
5.0
Wonderful hotel, we stayed in the club suite, absolutely gorgeous. The club restaurant is nice, decent food, good wine great service. The signature Chinese restaurant on the 26th floor is just average, not worth the price and the effort.
5.0
Excellent
5.0
It will be better if the internet connection is faster.
1.0
Stay for two nights with family, my experience was terrible here. 1. I booked executive room, when I visited the Executive Lounge to have a drink, I found out the fruit choice are very limited, only four cheap fruits: apple banana orange and pear, non cut in plate. 6-7 staff preparing the food but after 30 min only some plate and 4 fruits plus almond cookie, many guests waking around but get almost nothing and to eat. I filed a complaint to manager, the reply was disappointed, the manager replied me with many excuses, and no correction plan for this issue, and I said I may file complaint again, and I was informed I have the right to file a complaint to the headquarters. So why not? 2. The toilet was blocked after last usage at night, it is automatic, so it kept flushing, until flood the whole floor of bathroom. In the morning I was scared by what I saw. Hope this hotel could improve the service and certain hardware, make sure check your toilet before go to sleep, at this point I am not satisfied at all.
5.0
Gorgeous property with five-star services, most of which were complimentary with our booking, super proactive and respectful staff, and amazing room overlooking much of central Chengdu. Also wonderful buffet breakfast. For someone more accustomed to American price points, the cost per night was an absolute bargain. I’ll end by saying this property got review bombed somewhat on Googs (looks like a lot of the 1-star write-ups complained about cleanliness), but everything including room condition and overall hygiene were 5/5 for me.
5.0
Overall good experience. sometimes I smell cigarette in my room even though it’s non smoking
4.0
Everything is fine but not excellent.
2.5
the people in loby was very nice and always try to service you or help you solve problem. pretty professional. I flew 19 hours and laned in the early morning, I know the normal check in time was 3 pm, however they try their best to have the room ready for me in about less than 30 minute.
5.0
Love it.
Room is spacious and clean. Staff are helpful. Walking distance to Chunxi MRT station, IFS and Taikoo Li.
5.0
Beautiful luxury hotel in the heart of the city of Chengdu! Great location easy to go anywhere in the city. Room is very clean, staff are very nice and friendly! The breakfast in the hotel is super awesome! Will stay again if come back to Chengdu!
4.0
Nice hotel, very friendly staff.
5.0
One of the best Ritz Carlton hotels we have ever stayed. From the minute we stepped into the entrance to the main lobby on 25th floor, the staff greeted us with warm smiles. Check in was fast and easy. Our room on the club level had a great view of the city. From the spa to restaurants, every part of this property is well maintained by their friendly staff. Breakfast options are impressive with plenty of local Sichuan dishes. We would definitely come back again!
5.0
Excellent staff service , spacious room , clean , excellent location
5.0
excellent!
FAQs
How much does this hotel cost compared to others in Chengdu?
The average price for a rental in Chengdu is £31 per night. This rental is £68 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ritz-Carlton, Chengdu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Chengdu. Enjoy the water!
Is The Ritz-Carlton, Chengdu pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Ritz-Carlton, Chengdu?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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