Mansion on Sutter

Noir Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Bay Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Joie de Vivre | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

4.7 / 5.0

Outstanding(176 Ratings)

Hotel in Western Addition, CA

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Balcony or Patio, TV and more

About this hotel

Luxury San Francisco hotel in Western Addition with a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a conference center and self parking. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Mansion on Sutter offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Balcony or Patio

Map of Western Addition, CA

Nearby attractions

Available Rooms

Champagne Room

1 King • 387 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Corner Suite

1 King • 1 Single • 624 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Juliet Room

1 King • 1 Single • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Gold Den

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Bay Suite

1 King • 1 Single • 646 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Mansion on Sutter

££££

4.7 / 5.0

Outstanding(176 Ratings)

Hotel in Western Addition, CA

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Balcony or Patio, TV and more

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Balcony or Patio

Map of Western Addition, CA

Nearby attractions

Available Rooms

Champagne Room

1 King • 387 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Corner Suite

1 King • 1 Single • 624 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Juliet Room

1 King • 1 Single • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Gold Den

1 King • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Bay Suite

1 King • 1 Single • 646 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.7 / 5.0

Outstanding(176 Ratings)

2.5 / 5.0

Nov 2024

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.

4.0 / 5.0

Sep 2024

Old-house fanatics like us will take any opportunity to stay in homes turned hotels like this one. It is very cozy and welcoming despite ornate details at every turn. The staff and concierge team made us feel at home and were a great help coordinating special parts of our first visit to SF. A critical eye would find a few faults in the small details where properties go from good to excellent. During our stay we were often the only guests to be seen or heard, and the absence of bar service or their former in-house restaurant were small letdowns. Some elements of room prep are quirky for frequent travelers. None of that is a problem nor should it dissuade someone from staying. It’s in a safe area of downtown SF and close to anything worth seeing.

4.0 / 5.0

Aug 2024

It is one of the most beautiful properties I have been in. The renovation is beautiful.

1.5 / 5.0

Jul 2024

What was once a beautiful building now feels like a faded star. A sense of neglect lingers over the house. The rooms are clean and the bed comfortable but there is a lack of facilities which look like they used to be there but have been stripped out. Our room had a living room filled with seating and a sideboard with a tv point and a tv unit but no tv? No fridge in the room which is pretty essential when its mid summer in the city. No drinks facilities. There was an espresso machine on the ground floor but not self service and no sign of staff to operate it for you. Even at breakfast when the sad ghostly continental offer was laid out, we were left with an automatic coffee machine and the espresso sat unused. The bar held remnants of the past with half opened bottles of wine, old cans of beer and scattered glassware. When we asked for a glass of wine we were offered some of the opened bottle which was ancient and undrinkable. Asked for a beer instead but the fridge was broken... Why not clear it all away and make it clear the bar is closed, the next day the opened dusty bottle of wine was still sat there alongside several others... Overall it felt like the place was closed and we had snuck in, it was sad.

2.5 / 5.0

Jul 2024

We stayed in this hotel for one night. This was our second time because we liked a lot our first stay. I would highlight 3 things about this hotel: 1) Friendly and helpful staff (Amanda and others). They went above and beyond to make us happy from making coffee, carrying luggages, opening parking doors, and most importantly having a pleasant conversation. 2) Beautiful art throughout the building. 3) Great location, walking distance to Japan Town and Fillmore shops and restaurants.

4.0 / 5.0

Jun 2024

Neat old hotel. Staff very nice .

2.5 / 5.0

May 2024

Amazing staff. Very friendly. They even make espresso and latte. Lobby is beautiful. It’s like a gallery of arts. Very relaxing environment. Location may be the best in the city.

5.0 / 5.0

May 2024

Everything about this place is elegant.

5.0 / 5.0

May 2024

Very beautiful and unique hotel, but most notable was the very friendly staff especially Amanda, she made sure we had everything we needed at all times, showed us where everything was and made sure to ask if we needed anything every time she saw us in the lobby. I cannot thank Amanda enough for making our stay comfortable and memorable. The Hotel was everything we had hoped for. I would definitely stay there again.

5.0 / 5.0

May 2024

This is a beautiful mansion. The staff was so kind and helpful. Our room was clean and so comfortable. The parking was convenient and easy. We will definitely be back!

2.5 / 5.0

Mar 2024

We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.

5.0 / 5.0

Mar 2024

Staff was super friendly and the property is unique

1.5 / 5.0

Mar 2024

1st of all the staff were great. The low reviews I’m giving is really because this is NOT a 5star hotel as reported. The room was pleasant but there is not a restaurant as the pics show, the bar is not open, there are a lot of wine racks but all of them are empty, there is no valet and for the high cost this is not worth the $. There a lot better hotels in SF closer to restaurants for 1/2 the price. I was surprised the reviews were so stellar because this was a rip off to me.

5.0 / 5.0

Feb 2024

Beautifully elegant. Building is amazing, amazing beds, pillows. Absolutely loved it, will be back.

5.0 / 5.0

Feb 2024

Magnificent 1881 Victorian with authentic decor and beautiful period art. The staff were extraordinarily helpful and friendly. Terrific complimetary continental style breakfast and around the clock coffee and tea service. Convenient onsite parking. 6 stars! We will never stay anywhere elae in San Francisco.

5.0 / 5.0

Feb 2024

Close and convenient for work.

2.5 / 5.0

Feb 2024

Beautiful Victorian! Lovely staff. The room was lovely and definitely much, much nicer than I’d expected upon booking. comfy bed and beautiful bath! Breakfast was just perfect: hard-boiled eggs, toast, fresh fruit, yogurt, pastries, bagels, cheese/salami. Would highly recommend staying here. Once you step inside, you’ll feel like you’ve time-traveled into another era!

4.0 / 5.0

Jan 2024

The property was quaint and charming, but for a luxury hotel, I was surprised that it was missing some of the core amenities. The walls were a bit thin, wifi was flaky, the shower took 10 min to heat up mid-day, and the bar/restaurant have yet to be brought back. The bedding was fantastic. The staff were so gracious and kind however, especially Amanda at the front desk. She was kind enough to fix the internet and also brought me a full length mirror when I asked (the room only had a half mirror in the bathroom).

5.0 / 5.0

Jan 2024

Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.

5.0 / 5.0

Jan 2024

Upon arrival, Amanda, a very professional and hospitable lady gave me a warm welcome and showed me around the facilities and the room. The room was even more beautiful than I expected. I just realized that I forgot to mention in my original booking that I wanted some flowers for decoration. But Amanda kindly helped me get them ready quickly. What an amazing staff! I had a pleasant stay here. Will definitely consider being back in future. 5 out of 5 stars for all!

1.5 / 5.0

Jan 2024

very nice hotel from the outside. However, the inside and overall experience was somewhat lacking. Once you enter the hotel, you feel that the whole hotel is very dated and trying very hard to look like a sophisticated victorian home. The furnishing of the rooms feels like everything was purchased from Ross or Ashley Furniture. The hotel is also next to a hospital and get quite noisy at night time and difficult to get a sound sleep. The windows are very old and don't insulate the sound from the outside. The staff was great and welcoming but I think the whoever runs the hotel can use some help to spruce up the whole interior, bar area, and really low quality breakfast. The hotel otherwise is a very nice area between japantown, pac heights, civic center. The outside has been really nicely renovated. The hotel has a lot of potential.

5.0 / 5.0

Dec 2023

Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast

5.0 / 5.0

Dec 2023

Fantastic staff! Very kind a accommodating

5.0 / 5.0

Oct 2023

Lovely, comfortable rooms, exellent staff, great service.

2.5 / 5.0

Sep 2023

We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.

5.0 / 5.0

Jul 2023

Wonderful stay, very classy, romantic, a classic SF experience

5.0 / 5.0

Jul 2023

Yesh and Amanda were great! They made us feel like we were the only guests in full hotel. They were so very attentive and responsive. The room was beautiful as was the entire hotel.

1.0 / 5.0

Jul 2023

Picked this seemingly charming hotel on Expedia for a one-night getaway with my wife. When we arrived, the door was locked shut and the door didn't get answered until 5 minutes after I called a phone number and rang the bell. My wife and I were incredulous this was supposed to be a 5-star hotel? Once we were in, we were greeted by a stale smell typically associated with lack of ventilation. The entire building was empty, with just the two of us guests and a single staff. The parking lot had only one other car. The bar and restaurant looked unstaffed. I have been to quite a few historical hotels but this is just dingy and creepy. The room was ok but still smelt. The TV and the cable box looked like out of a motel along the highway. 5-star? This must be a joke! I called Expedia to cancel my stay. Unfortunately the staff at the hotel refused. Doesn't matter. We just left and booked a more well-known hotel. Yeah, you could say that we are not staying in this place even if it was free. This is blatant false advertising. Don't let your members fall into this trap!

5.0 / 5.0

Jun 2023

The stay in Mansion on Sutter is a magical experience - from the arts on the wall to the decorations on every possible detail. The house is antique but not old. The furnitures are with style and yet comfortable. And the staffs are really, really nice. Once stayed a few nights in the mansion, it's like having a home in San Francisco that you'd always miss. Recommend wholeheatedly.

2.5 / 5.0

Jun 2023

Lovely historic mansion. Super friendly staff!

4.0 / 5.0

Jun 2023

Beautiful historic building with spacious, clean and well appointed rooms. The staff was very friendly. They served a nice breakfast but the restaurant is otherwise closed.

5.0 / 5.0

May 2023

Beautiful building, both inside and out. Staff is wonderful.

5.0 / 5.0

May 2023

It's a beautiful property, well maintained, and the staff is perfect. We had an issue with the safe in the room (the only bump in an otherwise perfect stay) and the concierge was at the door almost before we hung up the phone. Also, I ordered roses for the room (my wife's birthday) and they were perfect. This is really a exceptional hotel.

5.0 / 5.0

Apr 2023

Absolutely wonderful place with a very welcoming staff! Amanda, in particular, was really great. Loved the rooms. I stayed in 203 and 207. Great Italian market with sandwiches across the street. Highly recommend!!!

5.0 / 5.0

Feb 2023

Beautiful space, excellent service

2.5 / 5.0

Dec 2022

That is amazing and unique hotel! Very interesting, like a museum. Rooms are very comfy! I love it!

5.0 / 5.0

Oct 2022

Lovely mansion with beautiful art. Attentive staff. Easy parking. Comfy beds. Quiet. Room had separate tub/ shower and room was spacious. Would have preferred a separate sheet on the bed, but bedding was high quality.

4.0 / 5.0

Sep 2022

Classic 1904 beautiful property, restored to a modern, though age authentic San Francisco Mansion.

5.0 / 5.0

Sep 2022

Beautiful property.

5.0 / 5.0

Jun 2022

It was a very nice hotel and we loved eating at the pop-up restaurant, Anomaly, just downstairs! Dinner was amazing and we loved the convenience of being so close to the restaurant. We were also able to walk to Whole Foods for snacks/breakfast and it was a very convenient 5-ish minute walk. Would stay here again!

FAQs

How much does this hotel cost compared to others in Western Addition?

The average price for a rental in Western Addition is £129 per night. This rental is £136 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Mansion on Sutter. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mansion on Sutter pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mansion on Sutter?

We found 3 amenities for this rental. This includes air conditioner, balcony or patio, and tv.

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Mansion on Sutter

Hotel in Western Addition, CA

Reasons to book

About this hotel

Amenities

Map of Western Addition, CA

Nearby attractions

Available Rooms

Champagne Room

Corner Suite

Juliet Room

Gold Den

Bay Suite

Mansion on Sutter

Hotel in Western Addition, CA

Reasons to book

About this hotel

Amenities

Map of Western Addition, CA

Nearby attractions

Available Rooms

Champagne Room

Corner Suite

Juliet Room

Gold Den

Bay Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Western Addition?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mansion on Sutter pet friendly?

What amenities are available at Mansion on Sutter?

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